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17 hour and no internet service

Hi. Att & t is the worst ISP service I've ever  used. I commenced service  with you on 6/14/2022 by 6pm EST and the next 48 hours, service is gone! I work from home and I've not had service/network  connection since 4:30 pm EST,  yesterday 6/16/2022 till presently.

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Packet loss in Ann Arbor

For almost 3 weeks I’ve had data packet loss. My games drop every 15 minutes. Stream cuts out and camera freezes. I’ve had 3 technicians out and they say it’s a central office issue. They have no estimate on when it will be fixed or what it is. We’re going on a month now with unusable internet for g

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18

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Need to get ahold of Risk Management, electrical line cut at my elderly mom's home 2 weeks ago

A fiber optic line is being bored into the neighborhood behind my mothers house. She called me Wednesday October 14th that her AC was out and that her lights were flickering. I went over to see what was wrong with her AC unit and called an AC repairman. He came out to the house on Thursday October 1

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97

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Cleaning the mess-up?

Hello AT&T, There was a service call performed at an outside junction box. The location is next to my home. As usual, I have to clean up after your "PROFESSIONAL" service technicians. Well, it's Christmas 2021, and I have given all the gifts out this year. It seems at least once and sometimes

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176

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Starting week3 of intermittent internet. WHY?

As the title suggests, I am now starting week 3 of AT&T fiber going down almost hourly. For the past two weeks, it’s been clock work. EVERY DAY, between 2-3 pm, it goes down and typically stays down with occasional 15 minute intervals. As of yesterday it’s just down all the time with an occasi

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3-Day Fiber Outage Cullman AL

Our internet has been down for 3 days now and is still currently down, when can we expect it to be restored?

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ANOTHER internet outage due to cable wire

This is RIDICULOUS. There was an outage on Friday night around 9pm. It was out until late Monday night around 10 or 11pm. Then 1 day and half later on Wednesday 12-1pm there is yet ANOTHER outage. We were lied to and led on by at&t's representatives. We were given a date and on a separate occasi

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31

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Busted upstream DSLAM, transceiver, or something for years (400k+ FEC errors)

It's been years sense this issue started. Online games are nonfunctional due to ping spikes and complete connection loses. Its next to impossible to get in touch with a person at AT&T and when I do they tell me to restart it like I'm an i.diot or send me a new router. There is a broken DSLAM

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54

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Intermittent 20-30 second drops in internet connection (both wired and wifi)

I am using a 5268AC router. Since about last week, I have been experiencing random, intermittent drops of internet service lasting no longer than 30 seconds. I notice them almost exclusively when gaming, mainly because the drops are just long enough to disconnect me from any chat and game server tha

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165

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Internet Intermittent outage Houston Area June 14 2017

I have been having my BOVPN connection drop many times today ... Causes my connection to my office to go up and down .... not good     I called into the main ATT number and only option is voice prompts and they do announce they are having outages.   My beef is i think i should b

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387

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Outage for More than 3 days - Edinburg TX

Outage in Edinburg TX is still out after 3 days. Are they fixing it?

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52

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Do Not Let Weather Slow You Down! - U-verse App

  Did you lose U-verse TV service because of an outage or storm? Are you missing out on a show? Do you need to check the weather?  You do not have to miss a thing using the U-verse Mobile App!   How To Download and Log Into The App Don't have the app? Check out the steps 

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Top Secret "Facility Issue" Outage

I placed a online order for Uverse in the end of September during a special promotion. The online promotion went through, credit check and everything, and even being required to give a credit card so AT&T could charge my credit card every month. (Personally, thats fine. When they over charge, I

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429

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Underground line exposure

Our road got washed out and exposed a large underground service wire cable Trying to find a way to report it BEFORE there's a serious problem

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35

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ATT Netgear 770S

I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.

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67

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Maintenance/Repair-Upper Level Management Customer Service help

I'm looking for a way to contact an upper level customer service representative or supervisor of the Line Maintenance Division in Los Angeles, specifically a around the intersection of Olympic Blvd. and LaBrea Ave. I wan't to speak to supervisor who is in daily communication with line maintenance te

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24

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Cell connection outage in Smyrna, GA

I've lived in my new place for 2 weeks now and had decent connection up until yesterday afternoon (3/27) where I could no longer send or recieve calls or texts. And it looks like this is happening to both my roommate and my neighbors. Not sure the exact issue, but it would seem like there is an outa

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304

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Updating AT&T networks leaving customers 2ith little or no service

I DO NOT RECOMMEND AT&T MOBILE TO ANYONE! I would gibe them bo stars of I could! I have had nothing but problems with my phone for 2 yrs now. 5 warranty phones and one new phone in 2 yrs. I was going to leave(lessened learned) but they said wlthey would give me unlimited talk text and data for 5

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31

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Outage with no ETA on resolution

For a week now I can only use my phone when I’m connected to wifi or communicating with only iPhone users. I cannot call or text people that doesn’t have iPhones when I’m at home. Which I’m at home a majority of the time. I keep getting told there is no ETA when service will be back up. Who knows ho

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Att services phone and apparently other from what i read online are down in Louisiana, wondering...

Wondering what is causing the issue, seems cellular, data, and internet from what I have read are all down. What caused the problem and does anyone know possibly when service will be restored in Southwest Louisiana?  ETA?  Thanks!

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64

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