Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (293)

Relevance
Do Not Let Weather Slow You Down! - U-verse App

  Did you lose U-verse TV service because of an outage or storm? Are you missing out on a show? Do you need to check the weather?  You do not have to miss a thing using the U-verse Mobile App!   How To Download and Log Into The App Don't have the app? Check out the steps 

Questions

 • Watching U-verse TV

2.1K

1

0

0

Closed

level of service in the state of hidalgo, mexico

how good is the service.

Questions

 • AT&T Internet Security

44

1

0

Any information on Arcadia, CA phone and DSL outage, or how to call AT&T to report?

Any information on Arcadia, CA phone and DSL outage, or how to call AT&T to report?

Questions

 • AT&T Internet Features

178

1

0

0

AT&T contractor (TC Underground) screwed up my street light

A contractor (TC Underground) came out to my property to run a line from a box in my yard to a neighbors house. when the dug a trench/tunnel to run the cable, they cut into the line running to my streetlight. If I would not have caught them at my house when they came back I would not have known. I h

Questions

 • AT&T Phone Installation

104

6

0

Internet Drops Multiple Times a Day

Hi, My DSL drops multiple times a day and I'm tired of it. Finding information to contact support is nearly impossible on your site so I'm on the forums complaining about it instead.  My drop lasts for about 60-90 seconds and then reconnects. I lose connectivity at least 3-4 times a day

Questions

 • AT&T Internet Equipment

164

12

0

Closed

17 hour and no internet service

Hi. Att & t is the worst ISP service I've ever  used. I commenced service  with you on 6/14/2022 by 6pm EST and the next 48 hours, service is gone! I work from home and I've not had service/network  connection since 4:30 pm EST,  yesterday 6/16/2022 till presently.

Questions

 • AT&T Fiber Account

38

1

0

Can't Access our ATT emails through Yahoo

We have always used Yahoo for our ATT email. Now whenever we try to sign in it immediately says logout successful and bounces between that blank screen and a page that starts with cprodmasx.att.com and just bounces back and forth.  how do we get to the actual sign in screen?

Questions

 • AT&T Internet Security

595

1

0

Intermittent 20-30 second drops in internet connection (both wired and wifi)

I am using a 5268AC router. Since about last week, I have been experiencing random, intermittent drops of internet service lasting no longer than 30 seconds. I notice them almost exclusively when gaming, mainly because the drops are just long enough to disconnect me from any chat and game server tha

Questions

 • AT&T Internet Equipment

145

3

0

Fiber 1,000 Connection Intermittent

Hello!   I recently had my fiber 1,000 install a little less then a month ago. I have since had 3 tech come out. I have received two new ONT's and 1 new modem. I use an external router with ip passthrough. Every couple hours or so my connection drops out for between 5-20 seconds then comes back, its

Questions

 • AT&T Fiber Equipment

688

7

0

Busted upstream DSLAM, transceiver, or something for years (400k+ FEC errors)

It's been years sense this issue started. Online games are nonfunctional due to ping spikes and complete connection loses. Its next to impossible to get in touch with a person at AT&T and when I do they tell me to restart it like I'm an i.diot or send me a new router. There is a broken DSLAM

Questions

 • AT&T Internet Equipment

39

2

0

ATT Store says my S7 is not 4G but I don't believe them...

ATT Store says my Galaxy S7 is not 4G but I don't believe them... The S7 is/was a "spare" phone. My S5 still works. They shut off my 3G S3 (owned since new) and automatically ported to the free Motivate phone received a few months back. I don't care that it was free--it still (Edited per community g

Questions

 • Samsung

1.8K

3

0

AT&T U-Verse field technicians not working weekends

This past Saturday morning, August 20th, we had an area outage that, we found out later, was due to a car hitting an AT&T pole near our home. I called tech support that Saturday morning and they confirmed the outage. I called back Sunday morning and the tech said the area outage had been resolved, s

Questions

 • U-verse TV Account

2.1K

1

0

0

Internet Intermittent outage Houston Area June 14 2017

I have been having my BOVPN connection drop many times today ... Causes my connection to my office to go up and down .... not good     I called into the main ATT number and only option is voice prompts and they do announce they are having outages.   My beef is i think i should b

Questions

 • AT&T Internet Account

385

2

0

0

Unreliable service

Moved to Att fibre from comcast recently assuming it will provide better performance and will be reliable. I work from home and therefore internet is very critical for me. This morning I woke up with no internet service, turn out the modem somehow dies and would not power up at all. Called att suppo

Questions

 • AT&T Fiber Equipment

75

3

0

Outage for More than 3 days - Edinburg TX

Outage in Edinburg TX is still out after 3 days. Are they fixing it?

Questions

 • AT&T Internet Equipment

47

1

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

66

4

Att services phone and apparently other from what i read online are down in Louisiana, wondering...

Wondering what is causing the issue, seems cellular, data, and internet from what I have read are all down. What caused the problem and does anyone know possibly when service will be restored in Southwest Louisiana?  ETA?  Thanks!

Questions

 • Network Coverage

54

1

0

Who do I contact to relocate the utility box on the easement?

Hello, I have my house on the market  in Austin, Texas. I have some buyers who are investigating how much it would cost to move the utility move box to another location and buy back the easement.  I would like to do my investigation as well so that I can make sure that the quote the

Questions

 • AT&T Internet Equipment

45

1

Stalking

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

Questions

 • Wireless Billing

27

2

0

Closed

Someone stole my AT&T Phone Number

Without my authorization my phone number has been stolen and transferred to T-Mobile. When I called At&T they told me they need to "investigate" and can take up to 5 days. This is absolutely ridiculous and unacceptable. My phone number is used for work and the only phone line I have. I have been

Questions

 • Wireless Account

382

3

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.