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Do Not Let Weather Slow You Down! - U-verse App

  Did you lose U-verse TV service because of an outage or storm? Are you missing out on a show? Do you need to check the weather?  You do not have to miss a thing using the U-verse Mobile App!   How To Download and Log Into The App Don't have the app? Check out the steps 

Questions

 • Watching U-verse TV

2.1K

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VOIP phone line gets loud Buzz

Who has their ATT VOIP home line Buzzzing loudly. Ours does it at least 2 times daily. We have an optical line interface. ATT techs have been out here twice testing and replaced our router gateway. We reboot the Router gateway and it will happen again withing the hour, sometimes. We have even come o

Questions

 • AT&T Phone Installation

324

3

0

AT&T U-Verse field technicians not working weekends

This past Saturday morning, August 20th, we had an area outage that, we found out later, was due to a car hitting an AT&T pole near our home. I called tech support that Saturday morning and they confirmed the outage. I called back Sunday morning and the tech said the area outage had been resolved, s

Questions

 • U-verse TV Account

2K

1

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ONT Alarm is flashing red.

ONT Alarm is flashing red, I have tried restarting the ONT and restating the box but still going red I even looked outside to see if any cable from the fiber line was broken but no problem that I can see with the fiber cable.It was just working this morning. :| I can't check the outside box bc of a

Questions

 • AT&T Fiber Installation

167

1

Internet issues that have gotten progressively worse

I live in a rural area with a population of 1600 people, so I get why AT&T doesn't really care about upgrading the infrastructure around here, but our service has gotten progressively worse over the years to where it's basically unusable. I'm at the point where I'm actually willing to shell out the

Questions

 • AT&T Internet Features

168

1

0

Can't Access our ATT emails through Yahoo

We have always used Yahoo for our ATT email. Now whenever we try to sign in it immediately says logout successful and bounces between that blank screen and a page that starts with cprodmasx.att.com and just bounces back and forth.  how do we get to the actual sign in screen?

Questions

 • AT&T Internet Security

397

1

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ATT Store says my S7 is not 4G but I don't believe them...

ATT Store says my Galaxy S7 is not 4G but I don't believe them... The S7 is/was a "spare" phone. My S5 still works. They shut off my 3G S3 (owned since new) and automatically ported to the free Motivate phone received a few months back. I don't care that it was free--it still (Edited per community g

Questions

 • Samsung

1.5K

3

0

Unreliable service

Moved to Att fibre from comcast recently assuming it will provide better performance and will be reliable. I work from home and therefore internet is very critical for me. This morning I woke up with no internet service, turn out the modem somehow dies and would not power up at all. Called att suppo

Questions

 • AT&T Fiber Equipment

38

3

0

How long after past due payment date until you get suspended?

Hello. My payment wast due yesterday, so it is now officially past due.  I have some money but need it for other things that take priority.  I tried to set up a payment arrangement online but it asks for "another account"... quite silly.  Other forum threads suggested you have to mak

Questions

 • AT&T Internet Account

9.7K

3

Ongoing outage in San Jose

We've been without phone, internet and TV U-verse service since Sunday (5th day and counting).  Service workers have been in my neighborhood every day but missed our appointment on Tuesday and nobody can give us a revised ETA for a fix.  Can anyone help?  This is getting ridiculous.

Questions

 • U-verse TV Account

1.4K

1

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Where can I get REAL help with a bothersome billing problem?

My March bill for DSL service began on March 11th.That was the same day I began experiencing a regional outage for internet service.Many promises were made to me in the 20 days of remaining service I chose to keep.On March 31st, I cancelled my service, because there had been NO service for almost 3

Questions

 • AT&T Internet Account

28

3

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Bad Cell Service after 9PM EST

For the Past 3 nights starting on the 9th of Jan, after 9pm the service tanks. Download and upload speeds are very inconsistent along with pings jumping from 28 to 500 in seconds. Again this only has been happening after 9PM EST in area code 207(03903). In the morning, everything is fine up until 9p

Questions

 • More AT&T PREPAID Discussions

31

1

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Constant outages w/ Fixed Wireless Internet

So last Spring, every heavy rainfall (4+ in/hr) I would loose internet service for 24-48 hrs. it's like Rain fade but doesn't immediately reconnect. This happened at least 5 times until around August, and suddenly no more issues... Rock solid! No matter the weather. So I thought ATT fixed the local

Questions

 • AT&T Internet Equipment

1.4K

5

0

Closed

EMERGENCY CALLS ONLY?

I am not able to make calls. My phone says Emergency calls only and I do not have internet access as well.Is there an outage here in Mcloud OK?

Questions

 • More AT&T PREPAID Discussions

60

2

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Poor Reception

I get very poor reception in my new apartment complex. Is there a mechanism to request AT&T to boost the signal or add a tower?

Questions

 • Network Coverage

67

1

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no service as of yesterday 8/9/2014 in Newton MA - What gives???

Anyone else in Newton Center MA completely lose their AT&T cell signal yesterday morning? Today 8/10/2014 this monring still no signal on our phones, at best we get 1 signal dot on 4G. Is there a major service outage in the area right now?? 23T

Questions

 • Network Coverage

425

2

0

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Wired connection drops constantly.

So, for maybe 2-3 months now, I've been noticing an intermittent disconnect. It's most obvious when playing a game, as it will require relogging in, but it also happens when loading websites. I will get a DNS error, but upon refresh it will generally load fine. I've had the same issue in multiple ga

Questions

 • AT&T Fiber Equipment

47

0

0

I have a slow connection (20 - 23mbps) with 30sec - 1min outages while paying for Internet 1000

Hey there,I upgraded to 1gbps internet a few weeks ago and have had similar speeds as my previous plan (15 - 17mbps with previous plan -> 20 - 23mbps with Internet 1000). This is on a wired connection, with a network adapter that can handle 1gbps speeds, and no heavy-bandwidth programs running in th

Questions

 • AT&T Fiber Account

373

5

0

0

U-verse WAP to 2 wireless receivers constant and increasing signal issues.

Yes, I've done all the troubleshooting suggestions. I have read thru the forum. Tech support also said they went into my hardware and updated all firmware and modified everything they could. I think its from them constantly being in the big box in our neighborhood recently. Any and all real suggesti

Questions

 • U-verse TV Equipment

36

1

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