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Outage in (latta), south Carolina

I haven't been able to make or receive calls in latta SC since Thursday afternoon. Was told Thursday about and outage also told it be fixed by 3pm Friday. It is Sunday. It is not my phone cause I went to Florence SC today and it worked. So what is the hold up Att? 3 days is crazy for people to not b

Questions

 • Network Coverage

103

1

0

0

Cell connection outage in Smyrna, GA

I've lived in my new place for 2 weeks now and had decent connection up until yesterday afternoon (3/27) where I could no longer send or recieve calls or texts. And it looks like this is happening to both my roommate and my neighbors. Not sure the exact issue, but it would seem like there is an outa

Questions

 • Network Coverage

291

1

0

0

Any information on Arcadia, CA phone and DSL outage, or how to call AT&T to report?

Any information on Arcadia, CA phone and DSL outage, or how to call AT&T to report?

Questions

 • AT&T Internet Features

154

1

0

0

Intermittent disconnects/reboots, but consistently (i.e. every month!)

Ever since I have switched to U-verse, which was forced on me since AT&T did not want me to be able to keep my AT&T DSL which worked just fine, I experience intermittent disconnects to the internet which results in my box re-booting. Although when this happens is not predictable, thus intermittent,

Questions

 • AT&T Internet Features

401

5

0

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

48

4

Need to get ahold of Risk Management, electrical line cut at my elderly mom's home 2 weeks ago

A fiber optic line is being bored into the neighborhood behind my mothers house. She called me Wednesday October 14th that her AC was out and that her lights were flickering. I went over to see what was wrong with her AC unit and called an AC repairman. He came out to the house on Thursday October 1

Questions

 • AT&T Fiber Installation

68

2

0

Cleaning the mess-up?

Hello AT&T, There was a service call performed at an outside junction box. The location is next to my home. As usual, I have to clean up after your "PROFESSIONAL" service technicians. Well, it's Christmas 2021, and I have given all the gifts out this year. It seems at least once and sometimes

Questions

 • AT&T Fiber Installation

78

1

0

Closed

Top Secret "Facility Issue" Outage

I placed a online order for Uverse in the end of September during a special promotion. The online promotion went through, credit check and everything, and even being required to give a credit card so AT&T could charge my credit card every month. (Personally, thats fine. When they over charge, I

Questions

 • U-verse TV Equipment

412

1

0

0

Oregon City, OR 97045 - Can't place calls 4/16 - est. 4/21 due to tower service

Greetings fellow AT&T'ers 🙂 Posting this since live chat is unavailable... So the lovely town of Oregon City, OR is experiencing a widespread mobile service outage. What I hear is that there's a local tower being worked on and as a result we haven't had service since Monday 4/16, and it's estimated

Questions

 • Wireless Account

94

2

0

0

Fiber 1,000 Connection Intermittent

Hello!   I recently had my fiber 1,000 install a little less then a month ago. I have since had 3 tech come out. I have received two new ONT's and 1 new modem. I use an external router with ip passthrough. Every couple hours or so my connection drops out for between 5-20 seconds then comes back, its

Questions

 • AT&T Fiber Equipment

618

7

0

Outage for More than 3 days - Edinburg TX

Outage in Edinburg TX is still out after 3 days. Are they fixing it?

Questions

 • AT&T Internet Equipment

26

1

0

AT&T contractor (TC Underground) screwed up my street light

A contractor (TC Underground) came out to my property to run a line from a box in my yard to a neighbors house. when the dug a trench/tunnel to run the cable, they cut into the line running to my streetlight. If I would not have caught them at my house when they came back I would not have known. I h

Questions

 • AT&T Phone Installation

68

6

0

Internet issues that have gotten progressively worse

I live in a rural area with a population of 1600 people, so I get why AT&T doesn't really care about upgrading the infrastructure around here, but our service has gotten progressively worse over the years to where it's basically unusable. I'm at the point where I'm actually willing to shell out the

Questions

 • AT&T Internet Features

167

1

0

Widespread Fixed Wireless Internet Problems - No Answer from ATT?

After digging through setting after setting and updating every driver I can think of then uninstalling and reinstalling every file on my pc trying to troubleshoot connection issues I happened to come across this forum. It turns out I'm not the only one having these issues from fixed wireless interne

Questions

 • AT&T Internet Equipment

649

2

Internet Drops Multiple Times a Day

Hi, My DSL drops multiple times a day and I'm tired of it. Finding information to contact support is nearly impossible on your site so I'm on the forums complaining about it instead.  My drop lasts for about 60-90 seconds and then reconnects. I lose connectivity at least 3-4 times a day

Questions

 • AT&T Internet Equipment

123

12

0

Closed

17 hour and no internet service

Hi. Att & t is the worst ISP service I've ever  used. I commenced service  with you on 6/14/2022 by 6pm EST and the next 48 hours, service is gone! I work from home and I've not had service/network  connection since 4:30 pm EST,  yesterday 6/16/2022 till presently.

Questions

 • AT&T Fiber Account

29

1

0

Broadband service drops same time every day

We are AT&T U-verse customers. For the past two months, our house has lost broadband service at roughly the same time (10:45am-11:30am) and for the same amount of time (2 hours) every single day. Typically the message we receive is: "WARNING: Broadband service is not available (Message ID: NAD-2302)

Questions

 • AT&T Internet Installation

1.3K

1

0

0

Fixed wireless out

I tried calling in this morning and after an hour and waiting for the 4th person I gave up. Noone in the conglomerate phone tree seems to even know what Fixed Wireless is, but they keep billing me for it every month. I made the mistake of thinking the other day how good this service has been. But no

Questions

 • AT&T Internet Equipment

347

2

0

0

VOIP phone line gets loud Buzz

Who has their ATT VOIP home line Buzzzing loudly. Ours does it at least 2 times daily. We have an optical line interface. ATT techs have been out here twice testing and replaced our router gateway. We reboot the Router gateway and it will happen again withing the hour, sometimes. We have even come o

Questions

 • AT&T Phone Installation

323

3

0

Intermittent 20-30 second drops in internet connection (both wired and wifi)

I am using a 5268AC router. Since about last week, I have been experiencing random, intermittent drops of internet service lasting no longer than 30 seconds. I notice them almost exclusively when gaming, mainly because the drops are just long enough to disconnect me from any chat and game server tha

Questions

 • AT&T Internet Equipment

103

3

0

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