Hi, Over the past week, 5G signal seems nearly non-existent or on/off in the Tarrytown area, with LTE also low bars, dropped data connections. I saw a lot of trucks working on poles and wondering what is going on - feel like I'm in a 3rd world country. It's really frustrating because I work in t

I am not an AT&T customer but the telephone pole in my front yard has broken at the base and will fully break soon. It is swaying back and forth and the line to my house has been hitting my house all night and was hitting my car before I noticed. I called the down line number and the local PD/F

My zip code is 33140. AT&T confirmed this morning that I have an AT&T outage, phone service does not work. ATT.com says there are no outages to be seen in my zip code area (it says 'Good news, there are no outages', isn't that hilarious?). AT&T offered to have this repaired by Saturday, that means 4

Hi, I have an AT&T Fiber plan in South Florida and every day, like clockwork, I go from 500-700mps download and 500ish upload to...2mps download. Every (Edited per community guidelines) day starting at about 7pm and it continues throughout the rest of the night until after I fall asleep. I know it's

Our landline has been dead for 2 weeks.AT&T has made and missed 2 appointments, a week apart.  We can not get any kind of answer about when service will be back up. No calls, email, no info on the Web.Are others having extended service outages in CA?Somehow AT&T has managed to stay out of the news f

There is an outage in most of Oklahoma. What is the cause of this outage and when will it be fixed?

I have tried for 6 weeks to get AT&T to send out a technician in my area to CONFIRM the 5G is not working in my area. 6weeks ago, everyone at my work, and those at the business next door, who have AT&T, have lost 5G service. There are 30+ people who are having the same issue, and the techs s

My internet stops working several times a month but always at 12:00 (noon). There were no outages reported on the app. I spent hours on the website trying to get to talk to a person, but only was able to get through to Chat. The 'person' on the Chat, did system checks (not what I needed) and schedu

Can someone please help me as both my fiance and I are about to be at our wits ends and out of jobs if we cannot get this solved?We have fiber installed and have a AirTies mesh extender, however, we randomly and sporadically have drops in connectivity. Its only for a few seconds, sometimes over and

my dsl has been down since last tuesday due to a ppp error. why is this taking so long to get resolved?

I'm so tired of AT&Ts horrible customer service. It's ridiculous that the soonest we can schedule a technician is over a week and a half out. Having to check the app every 5 minutes in the hopes of finding an appointment sooner is not viable. We eventually found an appointment 5 days out, but fo

Earlier this year ATT Fiber contractor dug up my yard and had several holes dug using a air boring tool. That tool penetrated my power lines conduit and Severed the powerline. My house recently lost power on one leg of the service entrance cable from the back yard to the house. The repair has been m

A lot of us working from home right now.   It would be helpful to at least know the cause or have an ETA of when an outage is going to be fixed.

I'm experiencing an outage with my cell phone, starting at around 10:15 this morning. I live in South Texas. My mother also seems to be experiencing the same problem, so I know it is not just my phone.  I can't call or text anyone--luckily I have an iPhone so I can still iMessage.  I am wondering ho

AT&T contract states they will not keep our data safe. I did not read the contract See below. Get out while you can or read the fraud forums before doing business with AT&T. It is likely a timely  resolution will be quite challenging if your AT&T account is ever compromised.&nbs

I am using Arris NVG599 router which ATT provided. I've already replaced this router once through ATT because of this same issue.   Every day my internet randomly drops. The Broadband lights blink red a few times, I'll lose the internet connection, and if I am browsing the web my browser window open

Netgear Nighthawk LTE wireless hotspot, new. ATT Prepaid - there is plenty of bandwidth left (metered connection). It will work great for an hour or two, then drop for five minutes. (Zoom call, watching streaming) The LTE hotspot has a message - broadband data disconnected (or something like that)

I work for a land surveying company and we are going to be doing drawings in preparation for new construction; we need a map of the lines on two individual properties. I've been on the phone with several people and none can seem to help or are able to connect me to the right person. We are on a pret

My area (96063) has been experiencing an outage since 01/04/2023. Only once did the Outage map indicate an outage and that it would be fixed on 01/06/2023. The outage is still occurring but again the outage map gives that SMUG “ALL CLEAR!! message. I haven’t been able to contact an actual individual

I was told CA was protected it would stay - turned off today Due to business shutdown during COVID I, like many were laid off of work. Found a few jobs off and on but Ive been drowning this whole pandemic. Lots of local and government assistance available and I have pending applications that wou