ATT WIFI has been out for days in Daly City, no resolution in sight. ATT website is useless: still says"we're trying to fix this within 24 hours," more than 72 hours later. Is there a regulatory agency I can contact for assistance?  

My AT&T Internet has been dropping in and out EVERY 15 MINUTES since I moved into my new house (that is "in-town") in January 2023!!!!! Wasted 2 Saturdays to HAVE 2 DIFFERENT AT&T TECHS COME OUT and check the "issue". The FIRST TECH was AWESOME and HE checked EVERYTHING (it WASN'T MY EQUIP

hi all, we have basic 6 internet and a 5268ac modem. it was going fine until today, the wifi keeps cutting out (all computers say dns server unavaliable on chrome, cannot access 192.168.1.254, but the router lights are normal no red lights. while typing this the internet went out again, this is into

Title says it all.

I live in a zip code that has a majority student population. The outage page indicates that there is an outage affecting almost 200 people in our area. Classes start tomorrow, and the outage has been affecting our area for OVER A WEEK with no indication of when it will be fixed. Calling the tech sup

I am not able to make calls. My phone says Emergency calls only and I do not have internet access as well.Is there an outage here in Mcloud OK?

As of 6 days ago, most of my, and my wife's, phone calls started answering already dead or the caller on the other end can't hear us after about 15 seconds to a few minutes. I've tried resetting our connection via the troubleshooter and restarting many times.  Its inconsistent, except the we c

Initially tried setting up my service on June 13th, installation has failed and a few services later with AT&T they came to the conclusion I need a new buried line. Ticket was placed on June 24th with an estimated completion of July 11th. It is now July 17th and I have still not been contacted o

I work from home and in the last few months my wifi has been constantly dropping. Since I have to use a VPN to do my work it is a constant interruption to my day. I though maybe it was due to my location so I moved my router. Did not help. I ran a 100 ft. ethernet cord to my station to bypass wifi a

My phone crashed and restarted, but as soon as it did, my service was just gone. Anyone know of any solutions?

Same issue encounter as in this post and this post Only time the internet is stable and works consistently is when I am on VPN. Speedtest.net test couldn’t run and gave a ‘socket error’ message Lot of requests just get stalled.

All I EVER get is, try resetting your network settings or turn off your phone and turn it back on again. It's NEVER the servers according to at&t, ever. I have a $1300 phone that can't even load emails sometimes, same place my 3 year old phone worked just fine. Trouble shot this issue f

I have been without Internet since April 5th.  SmartHome Manager still lists the outage as likely resolved within 24 hours due to cable fiber issue.   I have called several times to speak to customer service about how much longer and am given assurances eg 90% chance within the next

At&t did not show up for service appt yesterday and now I had to reschedule for two days later. Why am I not on a list of work we didn't get done and need to complete. I shouldn't have to go to the back of the line if at&t did not keep their own appointment.

Is there ANY way to report cellular service degradation to ATT? I am so confused on why they wouldn't want to know they had perfectly good service in a neighborhood for years. And then they altered something like a tower on the network (thinking all good here, button it up boys). But it makes some

I only lose service in the same specific zip code/city, every time I enter it. I have bars, but I can’t text, call, or use any apps or anything requiring data. It doesn’t say no service and it shows almost full bars. No iMessage and no regular text will go through. It’s a well populated city and the

So, for maybe 2-3 months now, I've been noticing an intermittent disconnect. It's most obvious when playing a game, as it will require relogging in, but it also happens when loading websites. I will get a DNS error, but upon refresh it will generally load fine. I've had the same issue in multiple ga

Anyone else in Newton Center MA completely lose their AT&T cell signal yesterday morning? Today 8/10/2014 this monring still no signal on our phones, at best we get 1 signal dot on 4G. Is there a major service outage in the area right now?? 23T

This is beyond ridiculous to have a major outage on during the holidays.. My area has experienced an AT&T Fiber Internet outage since yesterday with no estimated time of restoration. AT&T Fiber can not handle peak seasons such as major holidays with a large number of people on the network. W

I've tried to reset the modem I've unplugged it - I've held down the reset button - done all the things.All the lights are blinking green - but I still cannot connect to the wifi - "Gateway authentication failure" every timeTried connecting to 192.168.1.254 --- per some online digging for the answer