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Cant logon prepaid account with 10 diigit acct number and 4 digit pin, but AT&T can....why?

I am not been able to login to my AT&T prepaid account from my home PC.  I go to www.paygonline.com which brings up the login page.  I type in my 10 digit phone number and my 4 digit pin and I get a message that says Error!The system cannot sign you in at this time. Call 611 for help. When I speak t

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Does AT&T Really Care About Your Online Security?

Does AT&T really care about your online security? I don't think so.Look at the myAT&T Login Dialog image below.  Notice that the "Save ID" checkbox is CHECKED by default.   This means that *IF* you don't want your ID saved, you have to un-check the "Save ID" checkbox.This makes it

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AT&T doesn’t honor online promos

I signed up for AT&T internet as a new customer. They are running a promo for their 1000 mbps plan for $70 a month for new customers till 6/9/2019, which I signed up for.  I checked my account info a couple of days after and it showed I was enrolled in the 50 mbps plan instead.  AT&T customer servic

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Ordering Online

Re: Ordering from the Premier Online Store was a HUGE mistakeOk, my problem was I initially hit the Pay outright for my iPhone X, then I went back and chose the Trade-in program. Instead of canceling or deleting the Pay outright on my credit card mistake, I was billed for two phones. One paid for on

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positive customer support feedback!

i hope im posting this in the right forum. AT&T, not too long ago i got off an online chat with one of your tech support guys, named Aaron. i messaged him needing help transfering data from my iphone 4s to the 5s after recently purchasing the 5s. i got an email from AT&T saying to download the mobil

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Online Account Access

Unable to view ‘Usage’ because of “service temporarily unavailable” within the ‘OLAM’ web page. As of date 11/01/2014.

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Posted Bill(s)

I made a payment about 30 minutes ago, and deducted $8.00, because of an email I received from AT&T, letting me know that my bill had received a credit of that amount. Suddenly, I find...on another page, that the payment had already been posted, AND ANOTHER payment had also been posted for the amoun

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AT&T Wireless Internet NAT Type D

Hey everyone, I need a solution to my NAT Type problem, see, we recently switched from Verizon to AT&T and I used to be able to play on my Nintendo Switch perfectly online, now I'm getting all types of Nat errors.  I've tried everything, port forwarding and DMZ, but nothing seems to work. So does an

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635

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Unable to pre-order Apple Watch, system thinks my address is a PO Box

I have made multiple attempts to pre-order the Apple Watch series 3 today, but when I get to the shipping address screen, the system will not accept my address.  It says "cannot ship to a PO Box", however my address is not a PO Box.  I have tried multiple versions of my address, as well as addresses

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400

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Need assistance setting up Online account (for payment) with landline phone

I recently had a landline installed at my house with AT&T.This is a basic analog landline with no extra features whatsoever.I received my first bill in the mail a few days ago, and saw the option to pay online.I followed the steps online to create a user account.However, in order to finalize the use

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May 2018 BOGO 50% w/ DirecTV signup —Still not being honored

Last spring I went to our local AT&T store with the intention of upgrading 2 of the phones on our existing AT&T wireless plan. I was told of their current promotion where we could upgrade the 2 phones on the existing lines and receive one at 50% off if we signed up for Directv and had the service in

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434

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Fraud or In Progress?

I went to my local AT&T store and discussed leaving Sprint. After learning my options, I decided to go with this company. I was told because of my busy schedule I could simply order online then stop in the store and pick up my phone to avoid any type of wait. That's just what I did. I placed an orde

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