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Certain websites will not open

I am having an issue with content loading very slowly (websites like facebook and instagram) or not loading at all giving me a "failed to open page" message on other websites (facebook and macrumors). I am getting very weird results. Speed tests show full speed of the modem being detected. I have re

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879

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Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

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66

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HomePNA over coax when gateway is in IP passthrough mode

I have configured the Motorola NVG589 in 'bridge' mode according to these instructions. It works great on my wireless network served by the ASUS RT-AC68R. I also have a HomePNA bridge (Motorola TER-HCNA2) over coax connected to the NVG589 to extend the network. However, I can't connect to either the

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3K

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UVerse Internet IPv6 packet loss serious issue

Hello, Tried calling ATT but not sure why as I knew it would not be a good use of time. Have UVerse internet and am having issues with time it takes for pages to load. Speed tests show correct speed but websites are taking enormous time to load on all computers and devices both wired and wireless. I

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2K

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Motorola/Arris NVG589 Security

Hi:    I have been having difficulties with someone breaking into ie. compromising the U-Verse NVG 589 equipment.  I have had 5 static IPs since AT&T offered DSL.  As a result the defaultgateway is next to the last static IP.  So, if my first static IP is xxx.yyy.zzz.142 the defaultrouter for the 5

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5.1K

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How to change NAT type on Arris NVG589 wireless router?

My computer is running the latest version of Windows 10, wired through ethernet to my router, which is hard-wired into the wall. I'm having some trouble with Xbox Live's Teredo, which is keeping me from going online on one of my games. I think the problem lies with my router's NAT settings. So far

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2.3K

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VPN router behind NVG589

I am currently using an edgewater 4550 router behind my newly acquired NVG589.  This was an "upgrade" from my previous 2wire RG.  I have a block of static IP addresses, one of which I assign to the VPN router to create a tunnel to run a VoIP phone and a PC to the office. In my 2wire settings, I had

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925

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Intermittent connection issues in NVG589 Logs

I have a NVG589 and I recently had my service installed (i.e. I'm a new customer) and I was going through the modem's logs because I've noticed sluggish connection issues. There are even times that I open my browser only to find that it can't find the page I'm looking for. My question is, can anyone

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303

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Problem with NVG589

My service was recently switched over to the NVG589 router. I have purchased a block of static IP's. On my previous router I was able to remote into a WIndows Server I have that has one of the purchased IPs. Now that I have the new router I cannot connect to my server from "outside" the house now. I

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407

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Motorola NVG589 Port-forwarding and IP Passthrough

Hello all,I recently upgraded from UVerse to Gigapower and so far the network has been great! That being said, I host a NAS and a file/web server (serving ownCloud) at home. Prior to getting Gigapower, I had port-forwarding set up so that I could access the NAS and webserver from outside my network.

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2.4K

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Arris NVG589 Port 22 forwarding results in error

My U-Verse service uses an Arris NVG589 modem with firmware version 9.2.2h3d14.  I am trying to forward port 22 for secure shell (ssh) to a Unix machine and the modem is giving me the following error:   (22) port range conflicts with reserved port (22)    I am using the prede

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319

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NVG589 port forwarding/IP passthrough don't work

I've had terrible service from UVerse so toay a tech showed up and replaced my gateway with a brand new NVG589. I run a linux box with a web-server on a fixed ip address 192.168.1.4 so I used the Firewall's NAT/Gaming section to add a route.  after struggling with that for a while, I abandoned the e

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976

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Router and IP Phone

My situation: I work virtually from a home office in Milwaukee.  I have ATT U-Verse service.  ATT supplied me with an Arris NVG589 and Cisco VEN401-AT.  I have not had any issues connecting with my personal laptop, tablet, or cell phone to the Wi-Fi in my house.  My company sent me a new Toshiba Voi

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1.1K

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Cannot connect Networked Hard Drive (WD My Cloud) viia NVG589 modem, need help

I have the NVG589 uverse gateway modem.  Trying to connect a Western Digital My Cloud Mirror networked hard drive but not having any luck.  If I log into the modem settings page the device does appear among the list of connected devices, but the WD setup software cannot find the device. Are the sett

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1.6K

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Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

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Wi-Fi won't turn on my router nvg589c

can not turn on Wi Fi

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259

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Slow Wi-Fi Speeds On Brand New U-Verse Install

Hello members! I just had my U-Verse TV and Internet service installed this past Saturday (11/22/14) and everything is great except my Wi-Fi speeds!! When im hardwired to the modem I can pull my rated 45Mbps speeds, but on Wi-Fi im only getting around 15Mbps!! Coming from TWC I had excellent interne

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3.5K

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Modem Reboots Frequently

Our modem reboots frequently, one to six times per day.  The problem has been going on for six years without resolution.  Others in our area have the same problem.  We had many techs out, including senior techs.  They've replaced every line on our street and right up to the modem.  The problem conti

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555

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Why so many ERRORS ??? DSL Status, Timed Statistics???

Why so many ERRORS???? All I have is my computer connected to the Uverse NVG589. I don't use or need Uverse. I have my own phone line so voice is not needed, I have DirectTV, but, I am thinking about Dish taking DTV's place. And, my cell phones just may end up being anything but AT&T. I can't u

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410

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Intermittent loss of internet using TP-Link Deco M9 as primary wifi/router with AT&T fiber gateway NVG599

Hello, I recently installed TP-Link Deco M9 mesh wifi system to my existing AT&T fiber gateway NVG599. At times, we had numerous dead spots and also about 50 devices connected to wifi so the M9 seemed like a good solution.  The issue hopefully is in the setup, but I am having daily interm

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