
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
I can't send or recieve multimedia messaged because there is no MMS APN! Help!
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
Hello. My name is Ramin and I have a question.I have Nokia phone with Windows 8.1 and recently accidentally uninstalled some apps from the phone. I have tried to download them from Windows Store but unfortunately they are no longer available for my type of phone. Could you please let me know how can
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
I just bought a brand new Nokia 6102i off eBay and it is, unfortunately, SIM locked to AT&T. Is there ANY ANY way to unlock this device? It is a vintage beauty and I really could use your help. Also, I don't have any SIM with me that I received with the mobile phone.
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
I am visiting Florida USA In November 2018. I am using Nokia 7 plus TA-1046. Is it compatibie with AT&T for 4G internet, sms and phone calling.
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
I bought a new phone at an ATT store and they wiped my old phone. I went through the unlock process on the ATT web site and it was approved (see below). I'm stuck at instruction "3", insert a non-ATT SIM card. Never did this before. How do I reconcile these instuctions with putting the phone up for
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
What functions are available from the Nokia Smart Camera on the Nokia Lumia 1020
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
How do I use the Nokia Pro Camera on the Nokia Lumia 1020?
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
My wife has a Nokia Lumia 1020. Whenever I try to call her my calls are send straight to voicemail. For now in order to get around this I text her and she will call me, but I'm wondering if maybe there's a setting there needs to be changed?
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
Get The Latest And The Greatest With Next! AT&T is providing new and existing customers with simpler and more flexible ways to upgrade to a new smartphone. We know you want flexibility and choices. With our new plans, we’re giving you the power to decide between lower monthly payments o
Questions
•
Phone & Device Upgrades
Accepted Solution
Official Solution
Today I placed my online preorder for the Nokia Lumia 920 w/ free black wireless charging plate. I placed the order signed into my account, the offer was present on the screen in the cart and I followed the instructions for the offer (add the black charging plate to the cart, basically.) Yet, AT&a
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
What is Creative Studio and how do I modify pictures on the Nokia Lumia 1020
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
Why did I received a Windows 8.1 version and not the advertised Windows 10 version? The smartphone is only a few days and around a week old. Now, I have yet checked the other specs of the received phone if it has the same specs as the advertised one. Take your work beyond the office walls with th
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
I've been getting Error 0x800f081f after it's about to actually instal Update 10.0.14393.576 to make Windows 10 Mobile work better. I tried to get this update installed 7 times after I just upgraded my Nokia Lumia 830 from Windows 8.1 to Windows 10. Please advise on how to get this update 10.0.143
Questions
•
Other Phones & Devices
Hi, I've had a Nokia Lumia for a while now, and haven't been able to figure out how to get Picture messaging or internet working through my data plan. I've tried a handful of different APN settings and haven't gotten any of them working.But I really need to be able to access the internet on the go a
Questions
•
Other Phones & Devices
So i had to call At&t today and they sent me a new phone... It sucks but i was wondering if others are having issues like I am... After install it would start up and then when in windows it would freeze and reboot.then it Boot Looped about 10 times and during those times it had lines going through t
Questions
•
Other Phones & Devices
Hello, I'm interested in purchasing a cheap Windows phone from the Microsoft Store: {commercial link removed} This is a no contract phone under AT&T's network. In the past, for example, I've switched my line from a Samsung go phone to a hand-me-down iPhone 4 I'm currently using. I would assume
Questions
•
Other Phones & Devices
LOVE my Nokia Window 1020 phone. functioned well for months with no problems. I did notice that it often became hot to the touch when charging or when getting a lot of use - espeically around the camera area. But other than that - loved it. Then about a month ago - the screen would just freeze.
Questions
•
Other Phones & Devices
I have a Galaxy Note 2, and a Nokia Lumia 920. Note2 is at 4.3 MK6Nokia is at Cyan, windows OS 8.10.12393.xxxx Starting this week, 17Nov2014 or 16Nov2014, both devices started to have battery drain issues. The Note 2 went from being at mid 80% batter life at the end of the day, to 35 to 40% battery
Questions
•
Network Coverage
I am in $30 month plan, AT&T prepaid. I bought a $5 for 250 MB data add on, and my bank account already shows I have $6.61 (include tax) transaction with AT&T. However I still cannot use data, at the beginning I thought it was my phone's problem, but I found I cannot use data both in my unlocked Sam
Questions
•
Android
I ordered a Nokia lumia 1020 on 10/17/14 and just found out it is on back order, is there anyway to find out how long this will take? My current phone is badly cracked and I am hoping to receive this phone soon, i really wanted it for the camera but if it will take a while i may have to cancel and g
Questions
•
Other Phones & Devices