This is a second post - I have not resolution yet and am desperate. I purchased a new iPhone and out of the blue it was suspended. I called ATT and they said someone reported my son's phone stolen when it wasn't. I reactivated the phone when ATT shut it down -the status was "suspended/stolen." I wal

I have a website that I'm hosting on an old laptop, 2015, and I previously have not had any problems whatsoever when it came to responses from the web server. Now, all of my requests per page take around 40 seconds to complete fulfill. In the network timing analysis of Firefox's inspection section i

Hi! I tried to convert my sim into an eSim in the cellular section of ios (iphone 12), it said There was an error, unable to complete action so I didn't try again, but now it says Sos calls only and I don't have any service, I have tried to convert to eSim again on different Wi-Fi networks, but I al

Since November 16th I've paid all account to off to reactivate my service in total 1400 dollars if course they take the payment and then I was violated by shady sales tactics wasn't able to get order my way and was trying to be forced to pay and get me device the way sales supervisor wanted she over

I'm on a cruise ship and trying to get service (phone/text/internet). I signed up for the Cruise package as an add-on to my account, but it's not working. When I try to get into my ATT account using my computer, I cannot login b/c it requires a code sent to my phone that does not have service at sea

My modem has been rebooting itself everyday at EXACTLY 12 AM since the start of June. I really don't know why and I have no idea how to fix it, so if anyone has any helpful ideas by all means; I am open to any options. Please and thank you (My Modem's model is the 5268AC FXN)!!

After I declined the international day pass I immediately had no service. I received a text with a phone number telling me if I want to change to call this number. I can’t call the number because I have no service. The call always fails. I tried to log onto my account, but they send a code by text

This is the 2nd time I have had no wifi in my ***2019 Dodge Durango GT plus***. The first time I took to the dealer and they did an update. It worked for about a month, now it has been 3 weeks with no wifi again, dealer says my phone is no longer compatible and they have no idea how to fix it, yet I

My dog ate the Green wire that goes from the wall jack to my ATT modem. It is smaller than a Cat5 wire, but I don't know what it is called.  What is it called and can I purchase one from Best Buy or somewhere.  I need back up ASAP.  Hopefully it is not a ATT thing I have to wait for.

My desktop has no internet service

I have a strong signal (-93 Dbm) but no or very intermittent internet connection. This is across all devices in the house. 3-4 bars but constant dropped internet. This has been going on for about a month now. Will work great for 5-10 minutes, then even simple pages wont load for 5-10 minutes. What i

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Hi My request to Unlock My LG A340 has been approved.. But there is no Unlock code..

Account opened in my name they say I owe 1500.00 balance from year and half ago I just found out about this account how do I remove and fix my credit report and score 

Hi- What is the best way to reach the AT&T's U-Verse broadcast/engineering team? I represent a local government municipality - and we are having issues providing content to AT&T via our PEG Channel 99. Our local residents who subscribe to AT&T U-Verse can no longer receive our governmen

I’ve had internet through At&t for a little over a month and it’s been nothing but constant problems, I’ve had multiple technicians come out to fix connectivity problems I have with the internet. Then the problem is fixed for about a day and it just starts all over again. So far worst service I’

I was trying to reduce what I had to pay before my next due date and they system now says I owe money and turned off my account! I am trying to find a way to talk to a person directly as when I sign in it takes me to another screen and the program to help doesn't show up. The site my log in takes

I know most of us in the are using the Arlo Go from AT&T are having the same issue with the cameras not connecting reliably since the drop of 3G. I talked to AT&T and to Arlo and both blame each other.  Has anyone had any success getting this issue corrected?

My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight

I have three phones on my account, one has been shut off due to suspected fraud, the number they had me call 800-439-0425 said leave a message, someone will call you back within 48 hour! how do you call me back with my phone shut off???? 48 hours? how is this acceptable customer service?