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Spectrum phone service but can't receive calls from AT&T

I have Spectrum phone but anytime someone who uses AT&T calls our business the call is dropped. Spectrum says it an AT&T issue and AT&T says its a spectrum issue. Spectrum says its AT&T issue because the lines belong to AT&T but Spectrum just services them... Cant get AT&T to

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400

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Restoring internet with a payment arrangement

I had my internet suspended due to a past due amount. The online rep told me to call the accounts department and they could restore my service with a payment arrangement. Has anyone had this encounter and have they been able to help like this before?

Questions

202

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Sim card from apple iphone 6 to an android LG g8 thin q

Its not letting the sim connect to the frequencies the sim came for the iphone and is at&t but the android is a used one from a friend and was on tmobile is there a way to make it work?

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26

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Closed

"Troubleshooting Connectivity Issues with bgw320: Invalid Password Error on Bose 500 and Blink Outdoor Gen 3 Cameras"

I recently acquired the bgw320, and I'm encountering connectivity issues with certain devices. Despite confirming the correct credentials, devices such as Bose 500 and Blink outdoor Gen 3 cameras can see the Wi-Fi but are unable to connect. The error message indicates an "invalid password," even tho

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89

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‘No internet available’ on one device

Switched to fiber about 6 weeks ago. Continually get the subject message about every 15 minutes. After rebooting the TV it works as expected until the next time. I tried ‘forgetting’ our wifi network as suggested previously. That worked for a few days but now it’s back to no internet available. Only

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47

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APN Settings for Dell Latitude 12 Rugged Extreme Tablet 7212

My Dell rugged tablet has windows 10 and the ATT sim card is recognized by the OS but shows no service. I called customer service but they were not familiar with the configuration of the windows based tablet. What APN settings should I use to? The options are: Profile Name- APN User name Password

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99

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Issues with PREPAID activation and porting number in

Issues with PREPAID activation and porting number in. I haven't had any luck with this iniital process. I've got a few questions and will try and give as much background info as I can. I don't know if this has anything to do with this or not, but I will add this part just in case. I was curious to t

Questions

415

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Static and dropped calls on a landline due to underground wiring of a landline - RODENTS ruined my landline - underground wirig chewed made

I want to know what solutions got applied when it was discovered that rodents chewing on underground wiring away from my home caused static. For seven days I could making outgoing calls but incoming calls were reliable. Calls got dropped or there was static or there were noisey incomplete rings. It

Questions

144

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Phone Stolen Over 1 week Ago - Cannot Cancel or Suspend Service

My phone was stolen over 1 week ago when I was in downtown reno. I have been attempting to get ahold of someone at ATT this entire time, but it is difficult as my schedule does not line up with the hours ATT is open. I was in Downtown Reno having a night at Gold Dust West Casino, when a homeless pe

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162

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Closed

Roaming on Videotron in Canada

​​I am writing to express my frustration with the lack of coverage provided by AT&T in Canada, specifically in areas where Bell, Telus, and Rogers have no coverage. As a current AT&T customer, I am currently visiting Canada and I have found that the only network available in my area is Video

Questions

775

9

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No service restore

I paid my bill in full and it’s been 3 days and AT&T can’t seem to restore my service. I have a business account and every day going forward I am loosing money

Questions

57

8

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Complaint

I need someone over a DM to help me file a complaint. This is an on going problem and is costing me a lot of money. I have made inquiries and his employees, not one, but multiple, have email and called him over this issue. The last time I spoke, in person, to an in store manager was on 12/30/23. The

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42

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Official Solution

Buying from ATT Store

What can be done when a worker tells you that your new watch will have its own number aside from your original phone number and when you go into store to ask why it doesn't work, it turns out the worker just lied to you so you could buy it?

Questions

107

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Digital home phone service down

No home phone service , both Digital phone line 1 and 2 will not refresh/restart in gateway advance settings (when I enter the device access code).rebooted gateway and then Plugged phone directly into phone port on gateway but got no dial tone still, U-verse tv and Wi-Fi are still working

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66

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WHEN CAN I AM GOING TO BE ISSUED FOR U

GREETINGS ON FEBRUARY 23rd & 24th of 2024 . In my household I work from home for APPLEONE the employment agency & so on a daily basis my outgoing calls , texts & uploads & downloads are quite extensive. My 11 year daughter & 17 year old were put into permanent homeschooling 

Questions

98

2

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Signal strength is horrible at best!

Ever since the tornado came through Siloam Springs, Arkansas in 2019, signal has been poor, but ever since the 5G “upgrade“ it’s gotten worse. Apparently they decided not to rebuild one of the cell towers that got knocked over during the storm. I can be in town under a tower and still have barely be

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37

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Can I get an answer to my simple question?

My internet is down. Don't tell me there is an outage, I checked the map. How long will the outage continue for zip code 36507?

Questions

77

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Fiber installation

I moved to a new apartment last week. I ordered AT&T fiber because it said it was available at my address. A technician came to install the Wi-Fi modem, and it turns out that my apartment doesn't have the fiber connected to the fiber box; "literally, you can see the cables tied and disconnected

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89

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AT&T IS HIDING a widespread Samsung S22 SIM card reader problem!

The Samsung S22 has BIG SIM card reader problem and AT&T and Samsung is hiding it from their customers! I've had  problems with my S22 Ultra for over a year. I've spent hours on calls and going to stores replacing SIM cards in an attempt to get my phone to stay connected to the network. I recently

Questions

2K

26

Accepted Solution

i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

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208

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