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Phoenix 4 phone - not sending or recieving text messages

My text situation has gotten progressively worse. Often I cannot receive picture messages. In the past 24-48 hours, texts have been getting stuck in the "sending" stage.   Restarting the machine sometimes helps, but not always. I have also not received any messages after testing.

Questions

 • Android

92

7

0

AT&T microcell/ booster

AT&T microcell shut down in February, we are needing the next solution/ booster. Help!!

Questions

 • AT&T Cell Booster

67

2

0

Intermittent Internet Service?

Just wanted to share a possible solution for anyone having intermittent internet service. I know this may not work for everyone but it’s worth giving it a try.  Until recently I was having uninterrupted internet service.  Then about a month ago, my internet started going out for minutes o

Questions

 • AT&T Internet Equipment

170

6

0

3G sunset, prepaid appeasement refund

I've been using AT&T Prepaid for years, completely happy. Now, with the 3G sunset, our AT&T microcell no longer works and we have NO coverage in our area.  I've been on the phone (landline) with AT&T for the last five days; spoke to over a dozen agents, who all tried to find a solu

Questions

 • More AT&T PREPAID Discussions

66

0

0

Complaint - Trail Camera Pre-Paid

I have a pre-paid sim card in a remotely mounted trail camera. This is NOT new technology.  I am sure I am not the only customer with this issue.  I  cannot get any tech support at all because they want a pin number.  They want me to put the sim card in a phone to receive a pin

Questions

 • More AT&T PREPAID Discussions

40

5

0

Password recovery for at&t prepaid account when not in the US

Hi I have a prepaid At&T sim card and I wish to change my plan on my account. However, I forgot my 4-digit password (it is not the last four digits of my number) and cannot access text message from the sim card because I am in Singapore. What is an alternate way to reset my password?Thank you!Cordel

Questions

 • Account & Usage

13

1

0

AT&T Installation Refusal

I do not live in a rural area, and this house was serviced by AT&T prior to me purchasing this home a few weeks ago but AT&T now refuses to send someone to install any form of internet service, (fixed wireless, DSL, cable,etc) My wife is a teacher and forced to work from home for quarantine she has

Questions

 • AT&T Internet Installation

76

1

0

Update on Fix for Note 10+ 5G GPS issue?

I'd like to know if there is any progress on a fix for the Samsung Note 10+ 5g GPS issue. The issue that has a workaround on TMobile but does not have the same workaround for AT&T. On their software, you can turn off 5G service so that the GPS functions again, but on AT&T, I must go without navigati

Questions

 • Samsung

1K

2

0

No SIM error on iPad but it does not have a removable SIM - What do I do?

I have an iPad Pro 9.7 that I have been using for 3+ years. In the past couple of months the cellular connection would stop working at times, then start working again. It is still doing that more frequently now, but as the cellular stops working it flashes up on screen a "No SIM" error. But the SI

Questions

 • Apple

470

1

0

AT&T fiber residential gateway limitations

I am just sharing this here because I have learned hard lessons that might be useful to others. This topic is relevant to those who 1. Have AT&T fiber and must use their residential gateway (RGW). I am talking about the Arris, Pace, etc. sitting in your closet connecting to either the ONT dev

Questions

 • AT&T Fiber Equipment

600

2

Trying to gain access to my account while on a cruise ship

I'm on a cruise ship and trying to get service (phone/text/internet). I signed up for the Cruise package as an add-on to my account, but it's not working. When I try to get into my ATT account using my computer, I cannot login b/c it requires a code sent to my phone that does not have service at sea

Questions

 • Network Coverage

243

3

0

Closed

Phone Reported Stolen but It's NOT Stolen - How do I restore service

This is a second post - I have not resolution yet and am desperate. I purchased a new iPhone and out of the blue it was suspended. I called ATT and they said someone reported my son's phone stolen when it wasn't. I reactivated the phone when ATT shut it down -the status was "suspended/stolen." I wal

Questions

 • Other Phones & Devices

297

1

0

Available in my city... but not my home.

I'm tired of cox. I'm tired of cox coxing things up. I know other ISPs aren't much better, apologies to the apologists that will arise, but at the very least I want the option to not let cox cox around with me. I am at the point where I would almost be happy to pay out of pocket to get the fiber ran

Questions

 • AT&T Fiber Ordering

117

1

0

AT&T Intentionally blocking inbound HTTP requests to home-hosted webapp.

I have a website that I'm hosting on an old laptop, 2015, and I previously have not had any problems whatsoever when it came to responses from the web server. Now, all of my requests per page take around 40 seconds to complete fulfill. In the network timing analysis of Firefox's inspection section i

Questions

 • AT&T Internet Features

333

7

0

WHEN ATT LIES TO YOU REPEATEDLY.

ATT SAID THEY WERE SENDING A NEW PHONE. THEY DIDNT. THE GOOD THING ABOUT MODERN TECHNOLOGY IS I RECORDED IT. SHOULD GET INTERESTING, SEEING AS THIS IS THE 7TH TIME BEING LIED TO BY ATT. DOCUMENTED AND RECORDED.

Questions

 • Wireless Account

97

3

0

Currently have International day pass for a Google pixel 3a xl that's a BYOD phone but cannot connect to at&t overseas, PLEASE HELP

Hello, Could someone please assist me in figuring out why my husband's phone is not able to connect to an at&t service while overseas.  He's currently in Ireland but eventually will be somewhere else but really need to be able to connect to service so he can call and text me.  What d

Questions

 • Network Coverage

136

4

0

Unlocked Samsung S21 quit working...can only text now

Bought a new unlocked S21 prior to the 3G shutdown. On March 7th it can't make or receive calls, though data still works.  Local AT&T store in the Florida Keys says I'm one of about 30 local people like this in the last couple of days, all with unlocked phones. Spent an hour with AT&T

Questions

 • Phone & Device Upgrades

895

16

0

Arlo Go not working with AT&T since 3G drop

I know most of us in the are using the Arlo Go from AT&T are having the same issue with the cameras not connecting reliably since the drop of 3G. I talked to AT&T and to Arlo and both blame each other.  Has anyone had any success getting this issue corrected?

Questions

 • Other Phones & Devices

357

28

0

Landline Removal

I have a landline that I don't use and would like removed. The tension created by the line is causing damage to my vinyl siding and I need it gone.  What do I need to do to make that happen?

Questions

 • AT&T Phone Equipment

37

1

0

Can AT&T look up an old phone number

I need to find an old phone number i had in 2007. i know thats a long time ago but i need this phone number so that i can recover my federal employer id number. the IRS has to have the phone number to look up the business that was associated with it. i really need to find out what my FEIN is beca

Questions

 • AT&T Phone Account

57

1

0

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