Text messages from AT&T recently arrived at my unlocked 4G/LTE mobile phones, claiming that my device will stop working soon due to the elimination of 3G network by AT&T. It was indicated that a short list of limited make and models of devices would continue to be supported by AT&T in th

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Hi, I have received the Unlock code from ATT for ZTE SPro 2. But i don't get the message mentioned in step 3. The device recognises the non-ATT SIM but no pop-up message to proceed with unlock. Attached is the image of the screen i get once i power it on. Please help. Using a Non-AT&

I have a pre-paid sim card in a remotely mounted trail camera. This is NOT new technology.  I am sure I am not the only customer with this issue.  I  cannot get any tech support at all because they want a pin number.  They want me to put the sim card in a phone to receive a pin

hey,  i have a te a brand new iPhone 6s.  I got it for my wife who is in Serbia, so am I. Both of us got new iPhones for when we are back in the states.  I got them in Colorado.  Both worked fine in Colorado.  Now that we are in Serbia, mine works great, but my wife's says that there is no service.

Is anyone else experiencing an AT&T internet outage? My service is located at the west end of Alpine Heights road, but I'm currently working at my business in downtown San Diego. House guests say the internet has been non-operational for a couple of hours. Saturday January 25th at 4:00 PM

I've been using AT&T Prepaid for years, completely happy. Now, with the 3G sunset, our AT&T microcell no longer works and we have NO coverage in our area.  I've been on the phone (landline) with AT&T for the last five days; spoke to over a dozen agents, who all tried to find a solu

I was trying to reduce what I had to pay before my next due date and they system now says I owe money and turned off my account! I am trying to find a way to talk to a person directly as when I sign in it takes me to another screen and the program to help doesn't show up. The site my log in takes

Hello AT&T/ATTCares, I have recently received an approved unlock for my iPhone X and followed the instructions of activating the unlock using my SIM card by backing up my iPhone, erasing and restoring.  I assume the unlock was successful because I received confirmation and I am able to select a carr

Hello,   I've been a pre-paid customer with AT&T since 2018 and I bought my iPhone there. In March 2020 I broke this phone and bought a new one (iPhone XR) at AT&T. I immediately paid the full price of the phone and I was told to get a new pre-paid number with the phone, so I did. I also paid for on

I started a new job on the 4000 block of Front Street, in San Diego (a block away from UCSD Hospital). My phone is an iPhone 6S Plus & is up to date on software updates. All the other employees, patients, and doctors are able to get phone, internet and wifi service in our office, but my phone contin

I am relocating to an area where AT&T is available about 4,000 feet away. In the area I will be moving, there are around 20 houses being constructed in the new phase of an existing neighborhood, and I am wondering how we can request AT&T be extended to this new area (equipment made available

ATT SAID THEY WERE SENDING A NEW PHONE. THEY DIDNT. THE GOOD THING ABOUT MODERN TECHNOLOGY IS I RECORDED IT. SHOULD GET INTERESTING, SEEING AS THIS IS THE 7TH TIME BEING LIED TO BY ATT. DOCUMENTED AND RECORDED.

I have an unlock code form AT&T and the device has been factory reset. The PDF instructions say to put a non-AT&T SIM in to reset it but I am preparing to sell it on eBay and have no SIM. I just want it unlocked for the buyer. Is there a way to unlock it before the sale?

This is the 2nd time I have had no wifi in my ***2019 Dodge Durango GT plus***. The first time I took to the dealer and they did an update. It worked for about a month, now it has been 3 weeks with no wifi again, dealer says my phone is no longer compatible and they have no idea how to fix it, yet I

I am just sharing this here because I have learned hard lessons that might be useful to others. This topic is relevant to those who 1. Have AT&T fiber and must use their residential gateway (RGW). I am talking about the Arris, Pace, etc. sitting in your closet connecting to either the ONT dev

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

I have used ATT for years with iPads. Just got a new iPad Air 4.  Set up the account online with my Mac.  I entered the IMEI and the CSN/EID of the iPad.  When the account and payment $$$ was confirmed, the CSN/EID looked completely different.  Tried to update the CSN/EID again,

Home phone (land line) has been out since 9/15/2020 - Hurricane Sally. Have called weekly to report the outage and each time I'm told that there is an outage in the area and given an estimated date of repair. Well as of today, 10/16/2020, still no home phone. What do we have to do to have home phone

I have a website that I'm hosting on an old laptop, 2015, and I previously have not had any problems whatsoever when it came to responses from the web server. Now, all of my requests per page take around 40 seconds to complete fulfill. In the network timing analysis of Firefox's inspection section i