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Disconnected from my phone service suddenly and my phone is listed on the accepted phones

So, I've been an AT&T customer for a LONG TIME and I was needing a new phone. I got a Samsung A03 and the model is SM-A037U, which I thought was on the approved phone list. It allowed me to be on my phone for 3 hours then it disconnected. Ok...So then I used the SIM card that came with the phone

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131

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Can't make or receive calls but data works

Multiple people, including myself have not been able to make or receive phone calls all day. Data works and text works but we can't make a single phone call. I am in Macomb, Michigan. I have between 1 and 2 bars of service.

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214

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New Build House but with no internet providers available

I just bought my first home in the middle of a major city and since I have been an AT&T customer since 2013 I figured that getting Internet would be easy. WRONG! I called AT&T several times and I kept getting the same response, "AT&T doesn't service my area". The only problem with that is that they

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2.7K

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I want fiber. Fiber cables start on my property. It says fiber isnt avail to me

The database shows fiber isnt available in my area. The fiber cables start at my property through easement. The cables cross my street to service new construction. How would I go about it procedurally to get fiber to my house? If I cant then is this a violation of easement due to the fact I dont h

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329

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Cell Tower Santa Barbara, Goleta, Port Hueneme

Are there issues with the towers in Santa Barbara/Goleta and Port Hueneme California? Because lately we been having problems in getting service, either its slow or no service. Yes we have done the rebooting network and sim removal. Still doesn’t work.

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139

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Widespread UverseTV outage information

There is a widespread UverseTV outage reported HERE, on Reddit and Downdetector Someone posted on Reddit that they received the following confirmation: Hi there, this is Tamara here from the AT&T Social Media Team. I completely understand the importance to have active connections, and I'm here

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6.6K

5

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Cell Phone Signal Booster Registration??? AT&T is denying they allow these!?! Amazon says they Do! Who is lying to me???

I have called twice to AT&T and gotten the same answer about my Cell Phone Signal Booster made by Phonetone. They deny they support it and act like I am speaking chinese and they have never heard of signal boosters. They say they stopped offering them years ago and stopped allowing them. Yet on A

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3.9K

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Cancel autopay from overseas

I use Att prepaid services and forgot to disable autopay before coming back to South Africa. I need to disbale it asap from here but the website cannot be accessed for some reason. Please help?

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63

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Unauthorized changes to my account

I have extra security on my account due to fraud by AT&T employees at least three times and yesterday my active second line was ported out without my permission. I’m shocked all of my clients confident text messages, photos,  documents, and numbers are now in the hands of a stranger. My ac

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180

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Internet Outage

Does anyone have info on internet outage in Loudon, TN?

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172

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sbcglobal mail account auto logs out instantly on all devices

For a few months now my sbcglobal.net account will auto log out the moment i click log in, i've tried waiting, logging in multiple times, clearing my cache and cookies, trying other browsers, trying on mobile, i get the same auto-log out every time.

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255

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Technician said we could get Fiber and now At&T will not make it happen

We had a technician come up to our house and install copper internet(which is extremely slow, can't even watch TV). He told us our neighbor had fiber and they could just run a line. he told us he was busy, though and he couldn't do it that day. Long story short, I have been on the phone with AT&

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217

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Help, I need to unlock my AT&T iPhone

Hello, I have an iPhone 11 and I am outside the United States and I cannot use a SIM card since it tells me that I have a carrier lock in AT&T. I proceeded to make an unlock request through the operator's page but it tells me the following message: We can’t unlock your device until all device

Questions

613

2

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Need Help With PREPAID Roaming in Korea

Hi, I found out through another post I made that prepaid subscriptions don’t have roaming in Korea. I can’t sign in to my AT&T account because I can’t get the verification code text to sign in, nor can I make any calls or use live chat. I really need help with figuring out my b

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2.7K

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how to get service in my area

I have been told by our city officials that no other service providers are interested in our area besides Spectrum. I live in Treasure Island FL and believe that it is a very worthwhile endeavor. Is there someone I can reach out to about providing service to the coastal areas of Pinellas County FL?

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76

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I pay my phone bill but the account is not in my name so when we fight he shuts my phone off. How can I stop this

My AT&T account is in my husband's name but as soon I I do something he doesn't like or I don't follow his rules, he shuts off my service. I pay my bill and don't want him to have the ability to do this. Please help

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303

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Prepaid eSIM online

I just purchased a prepaid plan and eSIM online. It sent me an email to verify with my ID which I did. But now nothing.. I thought they sent your eSIM number and phone number to your email? Does it usually take awhile? The person I got through to on online chat said they couldnt help and I had to ca

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100

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Lost phone number

I was on my moms plan. I would pay her monthly. It was just how we did things. She unexpectedly passed away and her husband cut my line because I disagreed with how he was handling my moms belongings. Is there any way to get my number back? I have had that number for years.  

Questions

1.3K

6

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Moved overseas, upgraded Prepaid account to Unlimited International, "Phones not registered on a network, only emergency calls"

I just moved to New Zealand, I didnt think i would need my Prepaid Phone so i didnt bother to upgrade to an International plan before leaving the States. That is not the case, just about every account i need access to is requested a PIN be sent to my cell# (702 area number) to verify it is me. It ha

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63

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Recently upgraded my internet to fiber and now cannot connect to PS4

To be clear, I have tried EVERYTHING. I used your troubleshooting guide, I restarted the router, I manually connected and input my settings. I don’t have a LAN and have to connect with wifi. I had a similar problem when I first got AT&T but I did eventually get it to work. Not this time. The int

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