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Landline phone says check tel line
my cordless phone says check tel line, plug in regular phone still no dial tone. ive unplugged and plugged the lines in and still nothing. If anyone can help with this id really appreciate your time :-) Mahalo,Cheryl S.
Questions
• AT&T Phone Equipment
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Official Solution
Cannot log into account to cancel my service
I recently got a last minute deployment and need to cancel my service and have my phone unlocked so that I can buy a local line and talk to my family. Every time I to log into my account it says "An error occurred while processing your request." I have tried using different browsers and they all dir
Questions
• Online Account Access
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Replacement for 3G MicroCell
For years I had a 3G MicroCell that hooked into my internet; I got it because my calls drop here at my apartment without it. The signal is so bad here I get only one bar, even outside my apartment, and nearly every call drops or at best, the call is peppered with many 3-second drops in audio or some
Questions
• AT&T Cell Booster
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Sent really bad free phone in mail, AT&T turned off Galaxy S9.
Back in like 2016 I got a Note 8 through AT&T but it broke recently and I got a refurbished S9 that wasn't through them a few months ago because moneys tight and just changed out the sim card. I just got sent an AT&T Fusion Z in the mail which seems like a pretty crap phone after doing some
Questions
• Samsung
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Prepaid account cancelled; phone number lost; balance all gone; refund request refused, unacceptable!
My AT&T Prepaid account was cancelled on May 31st 2022 without any earlier notification. The expiration date is April 2023, just refilled $100 for the extension. The phone number was also lost by AT&T. All my balance ($721.84) are lost. Call the costumer services and stopped by the corporate
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• More AT&T PREPAID Discussions
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Two Phones Lines Falsely Reported Stolen
I have 4 lines under my account, and 2 of the lines weren't able to make or receive calls since yesterday morning. I found out yesterday evening that the 2 lines have been falsely reported stolen. I can still text, but cannot call anybody except 611. So, I called 611. The agent asked me to turn off
Questions
• Wireless Account
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Request for AT&T Fiber installation in our area.
We have been waiting for AT&T Fiber in Evergreen, San Jose, 95148 area for the past few years. Can you please speedup the process and save us from Xfinity?
Questions
• AT&T Fiber Installation
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connect to mobile data with Xiaomi phone
I have a Redmi 6A phone and need to connect to the AT&T mobile data network. What should I do?
Questions
• Other Phones & Devices
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No service since yesterday on wireless phone network or internet
I have a WiFi "box" for both the wireless phone network (home phones) and internet, but neither has worked since yesterday evening. Fortunately, I have access to a work-related Verizon WiFi and a Tracfone cellphone through another provider; otherwise, I'd really be up the creek. The ATT tower is 1.5
Questions
• AT&T Internet Equipment
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Buying from ATT Store
What can be done when a worker tells you that your new watch will have its own number aside from your original phone number and when you go into store to ask why it doesn't work, it turns out the worker just lied to you so you could buy it?
Questions
• Apple
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No connection after trip abroad
Hi, My phone won't connect to AT&T network when coming back from a foreign trip. I need to remove AT&T SIM card, power cycle the phone, re-insert the card and then it will connect back. Same ritual with my wife's device. Both Pixels, unlocked. Why is this happening and can it be fixed
Questions
• Data & Messaging Features, Internet Tethering
No Signal - No Known Way To Contact AT&T By Phone
Hi! I have two primary questions. Please, only respond if you're informed about these sort of things:1. Our home is in Seattle, WA, and we were wondering, since AT&T is Texas-based, if whether or not the recent hurricanes there and in immediately surrounding areas are impacting our not getting a sig
Questions
• AT&T Phone Installation
Need to recover att prepaid online password without signal
I called you guys for this problem but i had no solution, basically i need to get my online password that i was never provided, only a 4-digit passcode was given to me, but i need to activate my old phone number into a new device with a sim that i just bought, please help. My number is 5613730299, I
Questions
• Account & Usage
Issues logging into AT&T account; can't receive texts to update password
Hi, I've been in the States for some months and had an AT&T prepaid monthly plan for that time. Now that I'm back in Europe, I'd like to change my monthly plan but cannot access my AT&T account since I forgot my password. However, I also cannot receive any texts to update my password because I do no
Questions
• Account & Usage
Internet Installation at New Address
I've got a unique issue. I'm building a house on a private road(i.e. driveway) 700 feet off of a county highway. The issue is our new address, assigned by the county 911 office, does not show up on any of AT&T's maps/databases, so they are refusing to send a technician out to even investigate the po
Questions
• AT&T Internet Installation
How do I get incompetent "customer service" representatives fired? LIKE IF YOU AGREE!
Maybe if AT&T fires enough of them, they'll eventually be forced to actually hire some competent ones and train them. Seriously it seems like AT&T's goal is to just accomplish nothing and hope you'll give up watching tv because you don't feel like spending your entire day on the phone with india/the
Questions
• U-verse TV Account
Vesta and ID
I been told that i need to send a government issue ID to [email scrubbed] but when i send the email it does not go through. i can't use my phone. Can someone please help me. What is the right email? I walked into the At&t store but they can't help as well. Customer service has been a dead en
Questions
• Account & Usage
What would you say?
What would you say to AT&T if they charged your 81 year old Mother for Internet Service from July 2019 (when she told them she did not want it since it never worked.) until TODAY, BUT provided HER service to someone in Marble Bluff Subdivision (Marble View)... and REFUSED to credit her the money
Questions
• AT&T Internet Installation
Available in my city... but not my home.
I'm tired of cox. I'm tired of cox coxing things up. I know other ISPs aren't much better, apologies to the apologists that will arise, but at the very least I want the option to not let cox cox around with me. I am at the point where I would almost be happy to pay out of pocket to get the fiber ran
Questions
• AT&T Fiber Ordering
device says "No service"
I was switching my sim into a friends device to see if his device was looked, and now returning my sim to my device, it says "No service". What do I have to do to recover my service?
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