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Need to update an android phone. I'm not in US

Have a Samsung SM-F900U Fold phone and cannot update it. I'm in Brazil and as using another carrier chip and now used an AT&T prepaid chip and local wifi but still cannot update it.

Questions

566

3

0

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ATT Router Problems (static IP? get my own router? mesh?)

Hi ... I have had ATT Fiber 1000 for 1.5years now w/ PACE ATT equipment. For the most part has been fine. I certainly don't get the 1000 speed (closer to 300 on wifi) but hasn't been an issue until late. We have used a TP-Link to extent which has been a little more challenging, while dual banded it

Questions

588

2

0

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BGW320-505 Double NAT Asus XT8 Strict NAT vs Open NAT & Double NAT on XBOX

OK - I have the BGW320-505 and was using Orbi mesh system. Recently upgraded to ASUS XT8...I'm a noob when it comes to this stuff -BGW has antennas turned off -Xbox keeps getting double NAT when connected to XT8 -troubleshooting with Xbox tech support lead us to connect Xbox via cable directly to

Questions

2K

21

0

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Network security key

I changed our home network's name & password with the Smart Home Manager, and now I've been asked for my network security key. What is that, and where do I find it?

Questions

940

6

0

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2020 Holiday Special for AT&T customers???

Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???

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7.2K

17

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Blocking a website on my wireless network

Long story short, I need to find a way to block a particular website on all devices in my home. I have the Smart Home App but that only does so much and the Secure Family App only does smart phones. I was hoping to just do it from the router IP itself but it seems like there's no option that I can f

Questions

77

1

0

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Why is my IMEI blocked?

My name is Vínicius and I'm from Brazil, I've never left my country. I've had my current cell phone (UMIDIGI A9 PRO) for at least 3 years and it's never had any problems but for a while I stopped receiving SMS out of nowhere and tried to fix it on my own and reset my cell phone. To my surprise it go

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67

1

0

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How do I remove apps that have been installed without my knowledge and do go away with factory reset

Someone had made it to where my phone sends them all of my passwords actions and sometimes gives them remote control over my phone I don't remember the apps that are now all hidden from when my phone was new so what gives

Questions

110

3

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I'm not able to send or receive SMS messages

I can get iMessages, but my SMS messages are not coming through or being sent out. My phone works to make calls, and I've installed the latest software updates and ran though as many times as your unhelpful support has told me to shut it off and turn it back on. I'm still not able to send or recei

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145

1

0

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Can't open ports on router 5268AC

I tried to open some ports to play multiplayer with an emulator on my router 5268AC but they remain closed. I already did a Factory Reset and also chose the device name instead of putting the ip for port forwarding, I also tried with Firewall off and Antivirus off but still doesn't work. I checked p

Questions

471

13

0

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Provisioning my ASUS Zenfone 4 Pro for VoLTE

I know for a fact that my ASUS Zenfone 4 Pro supports VoLTE. I know that the reason that it does not work now is that the SIM I was sent by ATT is not provisioned to allow it. I would like my SIM re-provisioned to allow VoLTE. Has anyone been successful in getting ATT support to do this?

Questions

674

5

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ATT Wi-Fi Extender Help......

When I move the ATT Wifi Extender closer to the side of the house where my outdoor security cameras are it tells me that it is too far from the gateway to connect. I have a hardwire location on that side of the house, can I just leave the extender hardwired and get it to broadcast that way? This ext

Questions

283

2

0

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bought phone off ebay but can't unlock use due to past due balance

i bought a cheap little htc first off ebay but I can't unlock it due to a past due balance. Tf do I do

Questions

160

4

0

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Power Outage and Connection Gone

Hi, We live in Oakley, CA, and on 4/27 we had a power outage at 9-10 PM. Although our router is on UPS and energy independent, the internet connection was gone. Actually, every time when we have a power outage, our internet connection is gone. Is that possible to have an internet connection regar

Questions

206

10

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Turning on 2.4Ghz for Smart Devices

Pretty much all smart devices in my house use the 2.4Ghz. My AT&T modem (w/Fiber service) had a single SSID and I believe it routes to either 2.4 or 5ghz automatically. So far I have been able to connect most smart devices but two, in particular, the smart LED light strip controller and our kitc

Questions

10.6K

14

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AT&T and South African MTN

Hello. I would like to ask that if I bought an AT&T cellphone and used my South African MTN network provide, would it work? Back in my country I requested they open a roaming service for me and currently my said "MTN Simcard" is Roaming on AT&T. 

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393

7

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Is there a plan to make the bgw320 compatible with the tp-link one mesh system?

Is there a plan to make the bgw320 compatible with the tp-link one mesh system? Right now the tplink AX1800 can only connect as an extender, and that isn't all that ideal.

Questions

682

2

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Unknown connected device

I have a device that I do not know what it is connected to my network. It's called an "EardaTec Device". When I looked it up, it's apparently linked to a lot of smart home things, like light switches. We own nothing of the sort. It's extremely likely that this device is slowing down my internet cons

Questions

2.9K

3

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Will ATT Technician Run Fiber Optic Cable Through My Attic

I am currently remodeling the house and has planned to use a closet somewhere in the middle of the house (not adjacent to any external wall) as my network closet. I noticed that the house already has an ATT NID box near the electric meter outside of the house. My question is where will ATT te

Questions

5K

11

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Message that my AT&T internet wireless network is no longer secure

I have been getting messages in my Dell laptop that my AT&T internet wireless network that I have used for many years is no longer secure and is being phased out. Shouldn't AT&T notify me and update me on that?  What other secure network should I use?

Questions

1.6K

16

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