
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
I'm going to be living for a year in the States and I need a prepaid SIM card. However my phone is a BQ Aquaris U plus, and works with the following bands:4G: 800 / 1800 / 2100 / 2600 B20 / B3 / B1 / B73G: 850 / 900 / 1800 / 1900 V / VIII / II / I2G: 850 / 900 / 1800 / 1900 I'm guessing that means
Questions
•
Network Coverage
Accepted Solution
Official Solution
Is it true that if I purchase a cellphone directly from the manufacturer that does NOT have any assigned carrier but IS listed as a compatible device and is sold at a higher price at the AT&T store...is it factual that I will be unable to make calls through Wi-fi when no cell signal is available? I
Questions
•
Network Coverage
I have a Galaxy Note 2, and a Nokia Lumia 920. Note2 is at 4.3 MK6Nokia is at Cyan, windows OS 8.10.12393.xxxx Starting this week, 17Nov2014 or 16Nov2014, both devices started to have battery drain issues. The Note 2 went from being at mid 80% batter life at the end of the day, to 35 to 40% battery
Questions
•
Network Coverage
I've "marked the spot" in two different areas where coverage is basically non-existent multiple times, have received notifications/responses stating "Thank you for your Mark the Spot "Dropped Call" submission on xx/yy/zz @aa:bb am/pm. We are currently experiencing a technical issue in this area and
Questions
•
Network Coverage
27331 OH-278, McArthur, OH 45651Anyone can please confirm the quality of coverage? I will be there in this weekend and need to connect with Laptop for some time due to office work.
Questions
•
Network Coverage
I was at a community meeting in Elgin, Texas a few days ago. We met at a bank within walking distance of an ATT Store, and several of us noted that we did not have good cell coverage. The joke of the meeting was that if you were traveling east on highway 290 from Austin into Elgin that the reception
Questions
•
Network Coverage
I hate to you this at&t but your HD voice isn't ready for prime time. I had people call me these past few days, and I was breaking up on there end or there breaking up on my end. I switched to LTE data only on my iphone and it works. I'll turn on LTE voice & data feature when you guys are fully read
Questions
•
Device Features
I have had AT&T service for over 10 years now and I have seen how the service has degraded over the years. At first I always had great reception and very few dropped phone calls if any. This year has been by far the worse year of service. Today has put icing on the cake. I can't even complete a 5 mi
Questions
•
Network Coverage
HiI'am working in the company of Chinajushiusa. It is a new factory in Richland County, SC. I'm the IT guy responsiable for the factory. My question is that there is no mobile signal inside our new factory buliding. And also it is so weakly outside. The factory should be 400-500 workers. And we can'
Questions
•
Network Coverage
Why does AT&T refuse to improve its wireless service coverage in Boulder Colorado and throughout the Front Range?!? This is a decade long problem that has only gotten worse, despite technology and our phones getting better. It is nearly impossible to use my phone on ATT for anything data related...
Questions
•
Network Coverage
Hi, I was checking the coverage map to see coverage where i grew up, its "off-network" area that just showed orange coverage, now there is dark green with parallel lines running through it. The map legend doesn't represent these new colored areas in "off-net" areas. Could someone from ATT explain th
Questions
•
Network Coverage
Hi! Does anyone know if I can use the phone on the AT&T Network? If so am I limited to 2G GSM? Or can I use 3G or 4G? The bands on the phone are: 2G: GSM 900/1800MHz3G: WCDMA 900/2100MHz4G: FDD-LTE 1800/2100MHz; TDD-LTE 2600MHz Thank you for your help!
Questions
•
Network Coverage