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Reinstate service

My cancellation was put in for today but we will still need service for a few more weeks since we will not be moving til then . Please contact me back at [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses,

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4th Consecutive Movers connection abortion from AT&T and DirecTv.

Look, I am a 60 year old DAV in fair health and need your help. They have installed UVerse ignoring my insistance that I did not want it and needed DSL because of my cardiac monitor. I authorize you to look at my history to see how many incompetent agents have connected me to the wrong offices or hu

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288

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U-Verse/landling pricing

I have U-verse and a landline with AT&T.  It's time for renewal and I called the retention department and was not satisfied with their response.  I live on disability and can't afford what they now want to charge me.  I have the internet PRO plan which is slow to begin with, but I'm OK with that.  I

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338

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My curb, lawn, and sewer cover were damaged from digging - can't get a response locally

Hello!  AT&T recently did some digging in my neighborhood (Cleveland Hall in Old Hickory, TN), and we were out of town when it occured.  When we returned, we found the curb had been damaged – it is badly cracked, and it is moved about 2" out from where it is supposed to be.  Also the sewer cover is

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311

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Merged Account Nightmare + Threatening Letter from AT&T's Debt Collector (3rd Party)

Why did you set this previous message to private, the public should know of your lack of effort and terrible service?I used to have a uverse account, along with wireless and internet (which they outsource locally) with AT&T and decided to cancel the uverse account or DirectTV. It's been an absolute

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138

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Exposed ATT Cable wire

For the property located at [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.], Woodstock, GA 30188, there is a cable junction located on the property line between my

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475

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INTERNET CHARGED FOR ALMOST 3YRS

I would like to file a complaint with internet loyalty supervisor joshua id#[EDITED]. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

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Closed

Restraining Order...tonydi ACE - Guru

tonydiACE - Guru Your response to my question was a little too smarmy for my liking "Ace." Do not respond or reply to my comments or posts, if any, now or in the future "Ace." Note to any AT&T employee: If there was any hope by AT&T of retaining me as a customer, it's gone now. You ca

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59

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Locked out of email for over a year…

locked out of email for over a year. AT&T continues to ignore my pleas for help. Now locked out of other websites and apps due to not being able to receive login codes.

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ATT Ripoff of the elderly!

I am trying to cancel all ATT accounts established by my stepmother and my natural father.  My stepmother passed away in September 2015. Afterwards, I took my 87 year old father who has dementia to live with me.  We plan to sell his house as soon as the conservatorship process is complete as again,

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Prepaid hot spot issues

I added a 50gig plan to my hotspot about 4 days ago. Today when I tried to connect I get a message saying im out of data. Seriously. Maybe 12 hours of web surfing. No downloads no streaming and 50 gig in 4 days?  Not possible. Then I cannot get info on account because no where can I logon and

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25

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Protection

I want to know, why I'm being charged $13.49 for protection of a modem and home wiring? That's a wopping $161.88 per year. If these items were to stop operating properly, would you per I drop your service for at rate of $82.96 or $995.52 per year. I feel like I'm being overcharged. You want me to pa

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327

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Mobile bug My Mobile is very big Bug in Mobile

When you press too quickly while using melee or sword, I'm on mobile. The attack does not always deal harm, but if you kind of pause after each tap, it will deal all of the damage. Is this a well-known problem?

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Unauthorized Payments and Identity Theft

I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add

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Re: how does the person who refered get a referal number so I can register and they will get their r

A friend referred me but I didn't have her account # her name is Arica Whitesides

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Non-political programming please?

I'm wondering why U-Verse Programming thinks the nation should have to watch Michelle Obama's one-sided political Democratic message on so many stations. This isn't a "Michelle Obama speaking as our first-lady" message, which might be appropriate or of broad interest. This is nothing more than a sha

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Disqualified From New Trade In Offer/Upgrade to Galaxy S23+ Due To Erroneous Accusation By ATT U-Verse

I had an outstanding balance when I cancelled ATT U-Verse a couple years ago that went to collections briefly until it was legally discharged in U.S. Bankruptcy court in October of 2022 when I was granted a Chapter 7 Bankruptcy. I have the official discharge paperwork signed by Bankruptcy Court of O

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51

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Why isn't there an online chat.

It's mind boggling that AT&T doesn't have online chat for support with preexisting account's. Especially when (literally) every of competitors allows their customers to contact via 611 when a phone has been falsely suspended, instead of telling you to call from a different phone. It's 2020, its not

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61

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Text messages received not on text usage log

I have text messages that I received on my iPhone. They are texts. NOT iMessages. When I check my text usage on AT&T they don’t show up. Is there a way to hide phone numbers from the usage logs? I just need to verify the date and time and the phone number.

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Name on account

u spelled it wrong its Cedric J and I was wondering do u have my correct address[edited for privacy – please do not post personal information]

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