To whom this may concern, Wow where do I start! I've been a long time ATT customer (wireless) and mostly I'm pretty happy with the wireless service you provide. As a matter of fact, I actually recommends friends and family when they asked me what kind of wireless service they should go with I alway

i was never notified that i was enrolled into their e-billing program. Like a dummy i was sitting at home waiting for a paper bill to arrive. As a result i was charged a $49 restoral of service fee after i paid my paper bill along with two $9 late payment fees. Add to that i was even charged a $47 c

I am trying to activate my cards. I need my billing account number. [edited for privacy – please do not post personal information]

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

i have a att.net email and i cannot receive emails or send emails

In the Christy Drive area of Arnold MO (63010) we have an antiquated telephone infrastructure. I would love to come back to AT&T, but you do not seem to be willing to upgrade our circuits to fiber. I currently pay approx $50/month to Charter/Spectrum for 400mb/s down and 30mb/s up. My current infr

Hello, I'm the President of our Neighboorhood HOA. I was wondering who we contact locally to get a bid to price out bringing AT&T Fiber to our neighborhood? The neighborhood down the street from us has AT&T Fiber so I know it would be possible. We currently only have Spectrum as an option an

I always watch Fox News online at ATT Uverse.com and for days, it cannot find a stream.    [Edited to comply with Guidelines]

I have UVERSE and I live in Pearland, TX.  During the storm, the lights went out and the UVerse Modem did not come back on.  I don't have a TV signal and the internet doesn't work.  Can you tell me if there is an outage in the area near*****.  My phone number is [edited for privacy-please do not pos

I HAVE HAD UVERSE 450 PACKAGE FOR "MANY YEARS", & MY MAIN BASIC REMOTE HAS LOST IT'S FUNCTION OF CHANGING CHANELS, PLUS 0THER PROBLEMS. I JUST UPDATED MY MAIN DVR RECEIVER A MONTH OR SO AGO, & I WOULD LIKE TO BUY THE MOST UPDATED REMOTE THAT U OFFER.....I WENT INTO THE REMOTE AREA & IT STATED THAT T

This has to be as infuriating as it gets for me. I'm stuck housesitting for a week and am apparently not allowed access to my HBOGo subscription because the internet I am using to access said subscription happens to be in a household that also uses ATT but doesn't have HBO, as everytime I attempt to

You are the same troller as "skeeter" (and all those other "ACE"s from wherever).  Busted.

Hello My Dear am vivian by name i have something important to tell you please contact me private at my email address (vivianjohnson4@hotmail.com) i will be waiting to hear from you soon .

Need to cancel landline effective Feb. 15. Will I get a final bill for 3 days since my cycle is 2/13-3/15?

I posted a few months ago about the upgrade program with the 1000 trade in credits where after the new phone was bought and the contracted signed for the 1000 trade in and only given 130 and told when calling in and concerned that was the first 2.5 months credits, to bring told that was the whole tr

Who cares. Just a bunch of freaks. Decent society wants no part of that crap and are tired of having it forced on us.This is the n#gg#rs, fa#s, the whole lot of undecent society.

Sent back an unopened iPhone XR using the return label that came with the order.  Instructions on the website say handing it to a USPS mail carrier is an acceptable method of sending it back.  Not thinking to take a picture of the box, I handed it off.  Now it's 3 weeks later AT&T says they still ha

There’s an AT&T pole in my front yard that has been broken in pieces for two years. We have tried to get this remedied, but with no success. Please advise next steps.

ATT didn't add the international plan to my account despite my request, then proceeded to charge me for all data on our trip, $11,000. After many HOURS of phone calls and transfers they finally fixed the problem. Now my bill is $24,000+ because they are charging international fees while I am home. M

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.