Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (156)

Relevance
Introducing Fubo TV

Introducing Fubo TV: As you good people know, AT&T has tossed aside the U-Verse consumer like garbage, dropping numerous channels lately.  Channels that will never be in the U-Verse lineup again!  NFL Network, PAC-12 Network, BeIN Sports, CBS Sports Network, your local CBS affiliate (for many of you

Questions

1.4K

0

0

Your box caught my tenants fence on fire

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

Questions

64

5

0

Service Cancellation

I want to cancel my Uverse service and I don't want to make any future payments, however I want it to be canceled on the 10th of June.Could you please do it?Thanks   [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, emai

Questions

211

2

0

0

Incorrect Bill from U-Verse

Hi, First I want to say that I've been a customer with AT&T Wireless for 8 years now. We took up AT&T U-Verse service after moving to a rented apartment in TX about 9 months ago. When we decided to move out, AT&T U-Verse did not have the same services in the new location and I actually called twice

Questions

187

1

0

0

Our Woes with AT&T

Dear Sir/Madam: Reference: aT&T U-verse A/C No. : *** We have been using Time warner internet and TV for around 7 years now. As such there were no issues.  Recently, on the Thanksgiving day, nov , 2015, two sales people from AT&T came down to our door step and explained to us about an offer for $68

Questions

346

4

0

0

U-verse eligability

Dear Sir/ Maam, When the vrad was turned up in our neighborhood I applied for a u-verse triple pack. At the time I applied for it I was told that I would have to cancel the order. Shortly after that my home went from "green" status to "red" status and I was told u-verse was not availiable. Two of my

Questions

289

1

0

0

NO SERVICE IN SUBDIVISION

We live in Southaven, MS 38671, Most everyone around us has services except us, we need to get our Subdivision surveyed and get lines extended to our homes.  My physical address is ***  2 homes were given dsl service last week, but that is it.  Subdivision directly behind us has service.  We need to

Questions

299

0

0

0

Re: Quit adding channels with ads only

The post responded to as "chiming in" had another profile name attached to it -- in which it was specifically stated by the original commenter that he/she was NOT a U-Verse customer but just enjoyed "squeaking the wheel."  It doesn't matter what or how many AT&T devices you use -- I have FOUR.  If y

Questions

52

0

0

0

How can I get my billing issue resolved?

When I got the new note 7 last August we got the buy one get one special. After returning (due to the battery issues and recalls) the phones twice and finally ending up with 2 S7's, we are now not getting the buy one get one special and we are also being charged for 2 phones on 1 line. They have 2 i

Questions

283

3

0

0

My ATT application

I just called into your company; like I have had to do several times in the past in order to try to remedy our internet or lack of internet situation. I called into your office (Nashville, TN Branch) and spoke with Denise. She tried every-which way in the world  'Not to Help Me'. Every question I ha

Questions

60

0

0

Re: uverse and direct tv

I sale direct tv my name is brittany I work inside the Bryam Mississippi Walmart Thursday-Sunday from about 1:30-8:00 pm if you are from ms I could help you in store just ask for me.

Questions

37

0

0

0

Several AT&T green utility boxes in an Association in disrepair

Hi there,   - Name: Kimberly - Address: There are several addresses with this problem. - Account number(if you're a customer): Several and I don't have them. - Phone number: *** is the office phone number - Email address: *** - The best time to contact you if needed: 9am to 1pm - The issues you are

Questions

647

3

0

WE WANT fiber to homes

We live in an area of Leander Texas that has copper to our homes only.  There are new build homes going in across the street and Spectrum is putting in fiber to those new homes.  We want fiber too and ATT fiber service, at that!  How does my community go about getting our voices heard and getting th

Questions

66

1

0

Closed

Lies and crafted deception.

I called At&t to become a new customer. I was told my brand new $1200 tablet with the best plan, would have unlimited calling text and not slowed Internet. On top of this it would have 50 gigs of mobile hotspot. I agreed and they sent it out. I couldn't see my new plans details because At&t

Questions

45

12

0

Repeated AT&T Online Account Creation Emails

I keep getting repeated emails titled: “AT&T Online Account Creation” since my recent creation of an online email key to use with Outlook. Anybody know what’s going on???

Questions

19

1

0

Closed

CHARGED FOR ALMOST 3 YRS AT RENTAL ADDRESS WE HAD TERMINATED SERVICE, ALSO BILLED FOR FIBER SINCE AT NEW ADDRESS!

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Questions

34

1

0

DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

48

0

0

Stolen iPhone from worker

Has anyone else have there trade in stolen and no one seems to help it’s been a year of this and me paying for phones that I shouldn’t be paying on anymore

Questions

31

3

0

Separating 2.4ghz and 5ghz for smart home devices.

I’m starting to build my smart home arsenal, and I’m wanting to know if I can somehow put them on 2.4ghz and keep my phone and Apple TV on 5ghz and still have them be able to communicate. I have the provided router combo that came with my fiber service. I’m not very knowledgeable so anything helps!

Questions

52

1

0

Re: Adding channels

my account is 144968287  my password is 1947  I want to add HBO to go for $16

Questions

38

0

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.