Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (156)

Relevance

Accepted Solution

Official Solution

Moving

We are moving from *** to *** on Wednesday, the  26th of October.  Our account number is *** and I am Edward ***  Do you guys move my wi fi router and equipment ?  Tell me how to proceed.   Thank you   Edward ***     [Edited for privacy-This is a public forum. Please do not post personal or unique i

Questions

819

2

0

0

Accepted Solution

Official Solution

Snap program for Internet

How do i apply for the snap program i live in chicago ill 60612 my name is angela *** my address is ***   [Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account

Questions

1.6K

3

0

0

Accepted Solution

Official Solution

ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

Questions

356

6

0

Accepted Solution

Official Solution

Engineering/Construction Contact for a Utility Clearnace for Utilities City of Allentown Pennyslvania

We have a major Land Development Project in the City of Allentown and submitted a package containing plans and utility clearnace forms to AT&T corporate in Texas but never received a reply. Who would be the appropriate contact in regards to a Utility Clearance? Thank you for your time.Form D – 4181

Questions

104

1

0

Accepted Solution

Official Solution

Customer service told me twice my email address was successfully updated but When I try to log in it's still my old email address

I need to update my email address. I have called customer service numerous different times and the last time I talked to some1 they told me My email address had been updated but yet Every time I try to log in to my AT&T account to check My phone plan and all the lines I have connected to my pla

Questions

43

1

0

Accepted Solution

Official Solution

How To Get AT&T U-Verse In My Area?

Hi! I am new member & trying to get U-verse in my area & I was told the community can help best way as possible of how to approach it. First my name is Lucky I live in Killen,Alabama. I live with my uncle & aunt. I am on SSD & so is my uncle. Now since I lived here I noticed it

Questions

4K

9

0

0

Accepted Solution

Official Solution

DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Questions

2.4K

5

Accepted Solution

Official Solution

Did ATT Provide a Satellite Internet Type?

Like Viasat internet & HughesNet, does AT&T provide satellite internet for rural areas?

Questions

228

1

0

0

Accepted Solution

Official Solution

The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

Questions

328

1

Accepted Solution

Official Solution

I have not had no internet

Sorry to bother you but this is the second day I have came home and I have not had no internet I do not know what happened or what's going on and I really need my internet so can you please see what you can get done thank you and can you please please find out what's going on   [edited for privacy-p

Questions

682

1

0

0

Accepted Solution

Official Solution

ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Questions

416

4

0

Accepted Solution

Official Solution

Closed

AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

264

6

0

Accepted Solution

Official Solution

Closed

Unlocking Iphone that is not fully paid off yet (I'm not the original owner)

Hello, I bought a Iphone XS MAX a while ago on Facebook Marketplace, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to France I would like to be able to use my phone. When going on the unlock page of AT&T it give me this message "Looks

Questions

11.2K

17

Accepted Solution

I'm starting to grow a strong disdain for AT&T and their seemingly intentional methods of assuring you make zero progress toward resoluti

First, I bought a couple phones from somebody I know. I then opened an AT&T business wireless account, to which I added/ actived 3 devices total. A few days later I traded in my old S22 Ultra  for an $800 bill credit. The next morning, all three devices were dosconnected and  as I lat

Questions

60

2

0

Accepted Solution

Fiber Shenanigans and Ridiculousness-An epic true tale

So I've been with Att for over 20 years, when fiber became available in my area and they offered faster internet and a discount to switch I was all for it. They sent a tech out but he told me he'd have to dig through 2 neighbors private yards to lay the fiber- that's a nope. I sent him away, lying t

Questions

62

1

0

Accepted Solution

Closed

"Troubleshooting Connectivity Issues with bgw320: Invalid Password Error on Bose 500 and Blink Outdoor Gen 3 Cameras"

I recently acquired the bgw320, and I'm encountering connectivity issues with certain devices. Despite confirming the correct credentials, devices such as Bose 500 and Blink outdoor Gen 3 cameras can see the Wi-Fi but are unable to connect. The error message indicates an "invalid password," even tho

Questions

45

1

0

So the "rewards" aspect is a scam

So the "rewards" aspect is a **Removed**scam.  This forum site is **Removed** worthless, just round and in circles.            [Inappropriate content removed] [word filter avoidance]

Questions

173

0

0

0

Appointment tomorrow with u verse

Please do not come tomorrow. I fixed the cable myself. Appt was 4 between 1 & 4.   [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Questions

281

1

0

0

Why can I not have uverse TV????

my neighbors on the next street have uverse. Can someone please explain why it is not available for my address ***** Mansfield, TX?    Please call [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone

Questions

270

4

0

0

High Speed Equipment Charge

Upgraded to new speed , old modem didn't work, called and got a replacement, and charged an extra 13 dollars a month for rental ?I have never been charged rental fees for the past 10 years , and we just upgraded our speed. Then this month and extra 13 dollars was charged. Called customer service , w

Questions

987

13

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.