
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
I get unsolicited text messages. Sometimes as a batch of 20 other other people's phone numbers copied to it. Every time someone responds to the text message (I assume as a reply all) I get a charge. Is there a way to create a white list for text messages? If not can I get ATT to stop the unsolici
Questions
•
Plans & Features
I just updated my Galaxy S7 Edge to Nougat but when I am on Wi-Fi with Wi-Fi calling enabled I keep getting "Can't Get MMS". I have tried multiple texting apps but keep having the issue so I know it is with the phone or update. I have already gone through the setup process for Wi-Fi calling which I
Questions
•
Data & Messaging Features, Internet Tethering
My group text on my samsung galaxy s7 edge hasnt been working for a long time now. Whenever i send messages, they turn orange and fail. I also cant see thumbnails for sent images in group text, but I can load them by clicking on them. I have already called customer support twice, and their solutions
Questions
•
Data & Messaging Features, Internet Tethering
I have one of my servers sending a text message to me 2x a day indicating status of a specific task. The task occurs 1x at 5:00am and the other is 5:15am. Starting yesterday, the text messages stopped coming in for some reason. I have been sending the text messages to my number 907XXXXXXX@mms.att
Questions
•
Data & Messaging Features, Internet Tethering
Advanced messaging is turned on, but I can't use any of the features. Larger files automatically resize and the "delivered" and "read" statuses arent appearing where they always did before.
Questions
•
Data & Messaging Features, Internet Tethering
Hey, I've got a bit of a problem. A large group text I'm in isn't threaded, so with each reply to it I get an entire new entry in my list of texts with all the participants listed but replies from only one person in each instance of the group text. It's messy and confusing, I'd really like to fix it
Questions
•
Android
HelloI am traveling abroad this summer and am bringing my smartphone. I intend to keep it on only so i can recieve calls and texts and reply only if nessicary. Since these services do not require data I can keep data roaming off and avoid the fees.However I realized that even though I can recieve MM
Questions
•
Data & Messaging Features, Internet Tethering
MMS not working unable to send or receive pictures and spuratic internet service
Questions
•
Samsung
Hello, My iPhone 6s cannot receive MMS messages from Android phones. I had an iPhone 5 with the same issue and hoped the problem would resolve itself with the upgrade. I have confirmed MMS Messaging and Group Messaging are turned on, as is my data. I have Unlimited Messaging, which says it includ
Questions
•
Apple
Hello, regarding this topics title, no I do not wish to know this in regards to the new problem with 'S exting'. This is just out of general curiosity. Is their any possible way that my parents who pay for my phone are able to view my sent or recieved messages (Text and MMS) Are there any programs I
Questions
•
Data & Messaging Features, Internet Tethering
Prepaid card I just bought at Walgreens is damaged the PIN number is not visible how do I get either a way to use or a refund
Questions
•
More AT&T PREPAID Discussions
I just bought a brand new Galaxy Note10 two days ago. While it seems advanced messaging, MMS, and group text works fine with most people, some aren't receiving these from me. My mom, for instance, has an iPhone and also has AT&T. She is unable to receive groups texts or MMS from me, whether I have a
Questions
•
Samsung
I have a Galaxy S9 and have been reading the posts here. I too have tried all of the suggestions and also have not had any luck. The only thing that I have found that works is to wait until the next day and then I seem to be able to download the photos. Has anyone figured out how to solve this probl
Questions
•
Samsung
i have a galaxy s20 ultra issue i have is either a network issue or a phone issue but i noticed that i have issues receiving groupd text messages. a lot of the time the text fails to receive so instead of going to group i have a seporate text from the person and says No Subject Message siz
Questions
•
Samsung
You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g
Questions
•
Community lounge
About 2 weeks ago, after my phone had the interrupted problem with software update on June. Unfortunately, after it was fixed and updated to the newest software version CWE6, and security patch for June. A day later, my phone cannot receive any txt messages and images from group chat. But the indivi
Questions
•
Samsung
Trying to find an at&t branch near me who does professional phone cleanings
Questions
•
Samsung
UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.
Questions
•
Other Phones & Devices
I just got back to the states from the UK. I'm using my Samsung Galaxy S4 which I purchased last year in London from the company O2. I've put my At&t sim in and my phone is unlocked. I've checked loads of forums and added the following APN, but I still have no access to my data or MMS messages. Nam
Questions
•
Samsung
I'm trying to block spam by creating aliases for [number]@txt.att.net and [number]@mms.att.net. It used to be at http://mymessages.wireless.att.com, but that is no longer available. In a post regarding "Where did mymessages.wireless.att.com go?" ATT Help posted that it is now for postpaid custome
Questions
•
Account Features