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We use a messenger application that allows for users to self-subscribe by sending a text to an email address. When the application picks up the registration email, it uses the person's @mms.att.net address. When we attempt to send a message to their @mms.att.net address, we get the "The email sent f
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Data & Messaging Features, Internet Tethering
I can no longer send/receive mms texts or pictures. I checked to make sure I have the latest update. I've tried rebooting. I have an Alcatel 4052R.
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Plans & Features
What happened to the "Pause AutoPay" option? I used this often in order to pay my bills properly because ATT takes forever to charge your bank or card and waited almost 10+ days for my bank to show the payment cleared. We used to be able to pause autopay in order to make manual payments - and I have
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Wireless Billing
I am having a problem with group messaging. When its not working I either don't get the messages or I get the message "New MMS message to download: size is 1KB, expires on ....." In the most recent example there were about 8 or 9 people in the group messaging. If there is little activity, it works f
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Data & Messaging Features, Internet Tethering
The AT&T wireless in my area of town is really saturated and while I get a good signal 3to4 bars it's not usable for sms, mms, or data during most of the day. Late at night and randomly during certain days it seems to work great, but isn't reliable. I setup my Microcell (153) this week and it seems
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AT&T Cell Booster
We have been having a problem with our prev S8 and now our S20 and S20+ phones. We use these daily for work and need to get pictures from customers often. If we are connected to a "known WIFI" (not Wifi calling, WIFI...) and receive a photo in a text, more often than not, it doesn't
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Samsung
Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late
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Wireless Billing
All of the sudden, my phone (Samsung Note 😎 stopped downloading pictures sent via text message. How do I fix this?
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Data & Messaging Features, Internet Tethering
Hi, I have an unlocked HTC one M8 but can't seem to send or receive mms. I have contacted HTC and they have referred me back to AT&T, saying that they have to unlock the mms function on this phone. I have the correct APN settings up on this phone. I have not been able to reach an AT&T CSR on the pho
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Android
I have a new Google Pixel 4. For as long as I've had the new phone (several weeks), photos and gifs will not send properly. I'm using the standard Android Messaging app. My phone continues to say "Sending..." below the photo even though the recipient has received it. This continues, with the recipie
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Data & Messaging Features, Internet Tethering
I bought a Verizon Lumia 928 unlocked for AT&T. Everything works (data, wifi, phone, plain text) except for texts that include media content. I can't view these. Any ideas?
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Other Phones & Devices
MMS messages with small audio file attached can take either seconds for delivery, or an entire day. How can this be resolved?
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Data & Messaging Features, Internet Tethering
Could it be the SIM card? That and the account is the only thing that remains the same. I am going to talk to AT&T about getting a new one.
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Android
There have been issues as of September 2019 where if I am connected to WiFi, any MMS does not download but will show a blank MMS and ready to download once I am on data instead of WiFi.This is getting annoying and I am also getting alerts of messages(both SMS/MMS) being received twice or more times.
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Data & Messaging Features, Internet Tethering
My Nokia Lumia 635 is a locked AT&T phone that I have had for over a year, but just activated today with the $45 plan. My daughter texted me a photo from her AT&T iPhone. When I click on the link, it says "getting media content 32KB)." It never downloads the picture. On this forum, AT&T workers
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Data & Messaging Features, Internet Tethering
Hello,I'm at AT&T customer in the US, and I recently purchased a Nokia 3310 3G (the single-SIM model). I'm able to send/receive texts normally, but I can't send/receive MMS messages at all. After I hit send, I get an error message a few seconds later that reads "Something went wrong - not sent."As I
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Other Phones & Devices
I was out out in the Gulf of Mexico for several days, where there is no AT&T network signal, but I did have WiFi. While out there, I did not receive ANY text messages, and when I returned to land (where I had an AT&T network signal), I did not receive any of the messages that I missed while
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Data & Messaging Features, Internet Tethering
Spent almost a whole day online and on phone trying to resolve. Finally I figured out two things that had to be done - in addition to putting in the MMS APN information that one representative gave to me. I also had to go into Cellular, Internet APN and enter the word "phone" (without the quotes)
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Other Phones & Devices
I have a Lumia 1020, obviously AT&T service. My friend has a HTC one on Sprint. I can receive normal sms messages from him, but when in a group message with just text his come through as blank. Everyone else receives his, and I only have the problem with him.
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Other Phones & Devices
I stopped receiving group texts 3 days ago now. In cases where the group texts are not coming in it's clearly because of a mix of android and iOS phones. Things I've tried:restarting the phone - mostly useless, occasionally may grab a couple of texts from the multiple groups I'm inchanging the setti
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Data & Messaging Features, Internet Tethering