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Help! Suddenly my phone will not receive group messages or pictures. I can still send and everything else woks. All settings are correct. Is this something from an update? What setting can I change or uninstall to make this work again? Not getting group mms messages costs me work. Help! Thanks in ad
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Android
Purchased a Galaxy S23+ and during setup I used my S20+ SIMcard to activate it... now I would like to use the S23+ SIMcard I got with the phone itself... but after Installing, it is not allowing calls or mobile network connection. Please help me resolve this issue. Thank you
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Samsung
Closed
I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as
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Wireless Billing
I have two trail cameras that stopped sending text messages to my iPhone 7 when our one and only AT&T cell tower was upgraded in early January 2021. The trail cam people tell me that AT&T is the only carrier to stop allowing text messages from Trail Cameras. The Trail Camera company i
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Data & Messaging Features, Internet Tethering
Just recently moved my Android phone over ATT Go Phone. I have already made sure that my Access Point settings are setup correctly for MMS. I've got an unlocked Moto X Gen 2. I am able to make phone calls and send and receive SMS messages with my wife. I am also able to SEND MMS (phot
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Android
Having an issue with MMS, sometimes group messages don't come through, it says "click to download" and it does nothing, you have to toggle airplane mode on/off, then the message will download. Looking for a comprehensive line by line of the exact FirstNet APN settings, to rule out APN issue.
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Samsung
We are a group of drivers and managers for a local car dealership and need to be able to message more than 20 people at a time on a mix of Android and Apple devices. Who was the (Edited per community guidelines) that set this limit and why has AT&T not yet entered the modern era of technology and li
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Data & Messaging Features, Internet Tethering
Closed
I got a new phone a few days ago, a Sony Xperia ion and whenever I try to send a picture message it says "Queued for sending" and the message won't send.I can send regular text messages and the phone's internet is working so I have no idea why I can't send picture messages.
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Android
Okay so about a week ago i've been having an issue with MMS over iMessage. I can send regular iMessages just fine but when I try to send a photo/video it will not send. It will just stay at 90% then say "failed to send". When someone sends me a MMS iMessage it will say "Tap to download" when i tap i
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Data & Messaging Features, Internet Tethering
What happened to the "Pause AutoPay" option? I used this often in order to pay my bills properly because ATT takes forever to charge your bank or card and waited almost 10+ days for my bank to show the payment cleared. We used to be able to pause autopay in order to make manual payments - and I have
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Wireless Billing
The AT&T wireless in my area of town is really saturated and while I get a good signal 3to4 bars it's not usable for sms, mms, or data during most of the day. Late at night and randomly during certain days it seems to work great, but isn't reliable. I setup my Microcell (153) this week and it seems
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AT&T Cell Booster
Switched to AT&T prepaid. Cannot receive text from email via [email scrubbed] nor via @mms.att.net. Response code 550 -Recipient could not be reached. I can receive email from text (shows @txt.att.net address in From field) but the failure code is the same if I hit reply. T
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Account & Usage
Spent almost a whole day online and on phone trying to resolve. Finally I figured out two things that had to be done - in addition to putting in the MMS APN information that one representative gave to me. I also had to go into Cellular, Internet APN and enter the word "phone" (without the quotes)
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Other Phones & Devices
I have a Lumia 1020, obviously AT&T service. My friend has a HTC one on Sprint. I can receive normal sms messages from him, but when in a group message with just text his come through as blank. Everyone else receives his, and I only have the problem with him.
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Other Phones & Devices
I bought a Verizon Lumia 928 unlocked for AT&T. Everything works (data, wifi, phone, plain text) except for texts that include media content. I can't view these. Any ideas?
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Other Phones & Devices
Hello,I'm at AT&T customer in the US, and I recently purchased a Nokia 3310 3G (the single-SIM model). I'm able to send/receive texts normally, but I can't send/receive MMS messages at all. After I hit send, I get an error message a few seconds later that reads "Something went wrong - not sent."As I
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Other Phones & Devices
We have been having a problem with our prev S8 and now our S20 and S20+ phones. We use these daily for work and need to get pictures from customers often. If we are connected to a "known WIFI" (not Wifi calling, WIFI...) and receive a photo in a text, more often than not, it doesn't
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Samsung
Hi, I have an unlocked HTC one M8 but can't seem to send or receive mms. I have contacted HTC and they have referred me back to AT&T, saying that they have to unlock the mms function on this phone. I have the correct APN settings up on this phone. I have not been able to reach an AT&T CSR on the pho
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Android
Could it be the SIM card? That and the account is the only thing that remains the same. I am going to talk to AT&T about getting a new one.
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Android
I can’t even remember how long I’ve been an AT&T customer. Moved from state to state but kept my subscription with them. A lot of competitors sending great deals / offers just to switch but i don’t ever bother to look at it coz I'm happy with AT&T. Unfortunately, i think AT&T does not ca
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Network Coverage