Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (262)

Relevance

Accepted Solution

i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

Questions

145

28

0

Accepted Solution

Can't receive text messages from Apple users

I cannot receive text messages from Apple users. This is a brand new phone. So frustrating. I should have purchased an apple I guess. Distraught because I need this for work.

Questions

52

3

0

Accepted Solution

Not able to send/receive texts to/from iPhone(s) from my android

So for a few weeks now, I have not received text messages from iPhones. Also, iPhones are not receiving my texts. I am using a Samsung Galaxy S9 on the AT&T network. I also switched over to my S9+ to make sure it wasnt an issue with the phone itself. It was not. The problem seems to be with all

Questions

50

8

Pantech C300 - MMS settings

Does anyone know if it is possible to still send MMS messages on my old Cingular Pantech C300 flip phone? I just found it in an old box and I am wanting to transfer the pictures off the phone and using MMS seems like my best chance. With my current SIM installed I get "limited service" message and t

Questions

101

2

0

HTC One M9 no longer receiving mms

Help! Suddenly my phone will not receive group messages or pictures. I can still send and everything else woks. All settings are correct. Is this something from an update? What setting can I change or uninstall to make this work again? Not getting group mms messages costs me work. Help! Thanks in ad

Questions

888

4

0

Horrible service in the last couple months.

When I first signed up for AT&T it was becuase it was the only carrier that I could receive service in my home with. However, in the last couple months it has become the worst cell service I've ever had, I can't even receive or send text messages in my home. I've missed very impor

Questions

72

1

0

Text messages not sending

I have a Samsung Galaxy S7 Active S-G891A, over the past few days have noticed that messages to groups are not being received by all participants. My phone shows successful send/receive, but not all phones are receiving the text. Individual text messages are received without issue. Advanced messagin

Questions

1.8K

1

0

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

104

1

0

mms messaging

I can no longer send/receive mms texts or pictures. I checked to make sure I have the latest update. I've tried rebooting. I have an Alcatel 4052R.

Questions

61

3

0

SMS/Texts from non-ATT carriers are not working

Hello,   I ported a number 4 days ago.  Calls work fine from any carrier.  Text messages work from ATT customers.  Any texts from other carriers (Verizon, Tmobile, Sprint, Google Voice) do not work and never come through.   I have worked through ATT technical support multiple times and it never help

Questions

75

1

0

Can't download picture messages

Hello, I am having trouble downloading pictures from messages (MMS) It has worked fine for years now and I can send pictures to people via text but I am unable to get pictures back. I have tried changing the APN but the one I have is the one that is suggested. I have turned wifi off and tried over 4

Questions

112

2

0

Can i send or receive MMS if i consumed my cellular data ?

Can i send or receive MMS if i consumed my cellular data ?

Questions

35

1

0

Phone access, accessibility

How do I retrieve deleted text messages and phone calls if I don't know they was deleted?

Questions

33

2

0

Can I send picture messages on an Android Go Phone with the Unlimited Talk & Text $30 plan?

I was told no when I asked but its not charging me yet. Before I got the prepaid phone I asked an agent if I would be able to send picture messages without a data plan but just the $30 talk and text and I was told no but Ive read somewhere that I can and I am confused and I cant risk it charging me

Questions

921

2

0

0

New SIM activation

I'm trying to Activate a new SIM into my phone

Questions

20

1

0

AT&T HAS BLOCKED MY BIZ PHONE LINE FROM SENDING OUR CUSTOMERS TEXT MESSAGES IF THEY ARE AN AT&T CUSTOMER

I am an AT&T customer and have been for years with multiple lines and a heavy monthly bill. I use a different online phone service for our company main phone line. We are a vacation rental company and we use texting quite a bit. Sometimes we send similar texts out when sending guests similar (ye

Questions

26

0

0

Can’t receive MMS messages from sprint users

I just got a new iPhone 14 a few months ago when we switched carriers from sprint to AT&T. Now I can’t receive what I believe are MMS messages (group messages and picture messages) from sprint users.

Questions

27

1

0

cannot receive MMS messages

I was receiving MMS messages on phone (iPhone 11) and suddenly can't receive them. I can get SMS and I can still reply to old MMS and get an automated response but it won't let me receive new ones. Twilio says its ATT. Any idea how to clear it?

Questions

89

6

0

Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Questions

84

3

0

Cant send mms from alcatel tetra

I have been trying all day to send pictures from my Alcatel Tetra it just keeps saying sending but never sends .Also I can not receive pictures either. Ive been trying to send them to my son who is on the same plan as me ..i have tried everything taking battery out...turning off and back on mobile n

Questions

645

4

0

0

Not finding what you're looking for?