The last couple weeks I have been constantly getting a MMS Timeout error and when I tap to try and retrieve it, nothing happens. It also seems to be killing my battery, so I've stopped trying to retrieve them.  I've never had this problem before and it's just getting annoying.  I'm o

Having intermittent issues sending text messages between our 4 iphones of various models over the last couple of weeks. The progress bar will reach about 90% and then stall. Eventuall the "not delivered" text shows. Cycling the radios by toggling Airplane mode seems to get the message to deliver. So

I'm on the 30 dollar text and calling go phone plan with no data. For some reason, it doesn't let me send group messages or pictures. Any ideas as to why?

Why are my calls and texts not listed in the call and text usage log in this app? They used to be, and now they are not listed, but the rest of the phones on my plan have all their usage posted.

I have an iPhone 8 (this issue was also present on my iPhone 6s while on Verizon). We have a family group text string that has numbers from different carriers and mobile phones.  2 Androids on T-Mobile, 1 Android on Verizon, 1 iPhone on Verizon, 2 iPhones on Sprint, 2 Android on Sprint and mine - iP

Hello, I recently purchased an unlocked smartphone (the Motorla XT800) and put it on the $25 monthly GoPhone plan. I can call and text, and my data works fine, but I can neither send nor receive MMS messages. Please help? Thanks!

Can someone at AT&T help with shutting down the owner of the number above? I received a message that says (Edited per community guidelines) on 15 Sep 2020 at 0736 hrs. The phone area code seems to be St. Louis.  

I am currently a Consumer Cellular user. They have connected me to AT&T cell towers as I was a previous AT&T user for work and my connectivity was fairly good.  Upon retirement, Consumer Cellular provided me the best deal.  That said, when the AT&T cell towers shut down 3G ser

I have had my Google Nexus 5 on AT&T since the winter of 2014 and have had no problems with it. This past week, I stopped being able to send or receive group messages (I receive group messages as MMS that cannot be downloaded) or photos on either Hangouts or Messenger. However, I have no problem acc

Learn how to resolve Group Messaging Issues Having trouble sending a text in a group message? What about just sending a text? Are you missing the conversation? That is never good but we can help with that! Android users cannot see iPhone Messages If your previous device was an iPhone and used iMe

I have a Redmi 6A phone and need to connect to the AT&T mobile data network. What should I do?

I can't seem to check incoming text messages while on a call. Is this possible on this model?

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

I have a Samsung Galaxy S7 Active S-G891A, over the past few days have noticed that messages to groups are not being received by all participants. My phone shows successful send/receive, but not all phones are receiving the text. Individual text messages are received without issue. Advanced messagin

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

How do I retrieve deleted text messages and phone calls if I don't know they was deleted?

I was receiving MMS messages on phone (iPhone 11) and suddenly can't receive them. I can get SMS and I can still reply to old MMS and get an automated response but it won't let me receive new ones. Twilio says its ATT. Any idea how to clear it?

Hello, I am having trouble downloading pictures from messages (MMS) It has worked fine for years now and I can send pictures to people via text but I am unable to get pictures back. I have tried changing the APN but the one I have is the one that is suggested. I have turned wifi off and tried over 4

I've called support every month since November (so every SINGLE month for the last 5 months) because my phone will stop receiving MMS messages. It first starts with group messages, then picture messages, and eventually I cannot receive text messages.  I've reached out via Social Media and cust