Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (262)

Relevance

Accepted Solution

Official Solution

MMS will not download using Samsung messaging on Galaxy S4

New to the Galaxy S4.  My old Palm Treo would download text messages with photos.  But photos attached to text messages on my new phone will not download. AT&T wants me to switch to their messaging app, which makes it possible to read text messages across devices (and doesn't have a download compati

Questions

81.2K

7

0

0

Accepted Solution

Official Solution

ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Questions

353

4

0

Accepted Solution

Official Solution

Primary Account Holder Permissions

Does the primary acount holder have access to my text messages, can there read them. Can they listen to my voicemails?

Questions

143

3

0

Accepted Solution

Official Solution

Unable to use data service. Unable to send or receive MMS text messages

I am currently a Consumer Cellular user. They have connected me to AT&T cell towers as I was a previous AT&T user for work and my connectivity was fairly good.  Upon retirement, Consumer Cellular provided me the best deal.  That said, when the AT&T cell towers shut down 3G ser

Questions

536

3

0

Accepted Solution

Official Solution

Group Texting - Can send but not receive (but if I can receive individual texts from same)

I have an iPhone 8 (this issue was also present on my iPhone 6s while on Verizon). We have a family group text string that has numbers from different carriers and mobile phones.  2 Androids on T-Mobile, 1 Android on Verizon, 1 iPhone on Verizon, 2 iPhones on Sprint, 2 Android on Sprint and mine - iP

Questions

4K

3

0

0

Accepted Solution

Official Solution

Nexus 5 suddenly not sending/receiving MMS

I have had my Google Nexus 5 on AT&T since the winter of 2014 and have had no problems with it. This past week, I stopped being able to send or receive group messages (I receive group messages as MMS that cannot be downloaded) or photos on either Hangouts or Messenger. However, I have no problem acc

Questions

5.1K

5

0

0

Accepted Solution

Official Solution

Cannot send or receive MMS messages on my AT&T GoPhone Smartphone

Hello, I recently purchased an unlocked smartphone (the Motorla XT800) and put it on the $25 monthly GoPhone plan. I can call and text, and my data works fine, but I can neither send nor receive MMS messages. Please help? Thanks!

Questions

37.6K

5

0

0

Accepted Solution

Official Solution

Text message sending issues

Having intermittent issues sending text messages between our 4 iphones of various models over the last couple of weeks. The progress bar will reach about 90% and then stall. Eventuall the "not delivered" text shows. Cycling the radios by toggling Airplane mode seems to get the message to deliver. So

Questions

5.2K

3

0

0

Accepted Solution

Official Solution

Can't send pictures or group messages

I'm on the 30 dollar text and calling go phone plan with no data. For some reason, it doesn't let me send group messages or pictures. Any ideas as to why?

Questions

2.8K

2

0

0

Accepted Solution

Official Solution

How to look up and read text messages that were deleted off your phone on your account or statement online

How to look up and read old text messages that have been deleted online through AT&T information connected to your account and text and call history

Questions

41

1

0

Accepted Solution

Official Solution

Group Messaging Not Working on iPhone - AT&T Community Solutions

Learn how to resolve Group Messaging Issues Having trouble sending a text in a group message? What about just sending a text? Are you missing the conversation? That is never good but we can help with that! Android users cannot see iPhone Messages If your previous device was an iPhone and used iMe

Questions

213.7K

41

0

Accepted Solution

Official Solution

Usage not posted

Why are my calls and texts not listed in the call and text usage log in this app? They used to be, and now they are not listed, but the rest of the phones on my plan have all their usage posted.

Questions

201

2

0

Accepted Solution

Official Solution

HATE TEXT from unknown AT&T Cell # @mms.att.net

Can someone at AT&T help with shutting down the owner of the number above? I received a message that says (Edited per community guidelines) on 15 Sep 2020 at 0736 hrs. The phone area code seems to be St. Louis.  

Questions

529

2

0

Accepted Solution

Closed

MMS Messages failing to download on Prepaid Plan

I have an AT and T prepaid plan, but no data plan. I have used this plan without issue for at least three years.  In the past month or so, some (but not all) of the mms messages (picture messages and group messages) show up as "New multimedia message.  Receive?" and then when I hit "downl

Questions

468

5

0

Accepted Solution

Why is the MMS limit still 1MB?

With the advent of 5G and much more advanced networks, can someone explain why the MMS size limit is still 1MB. I know there are other messaging options, including RCS, but that's not what I'm asking about. I still have to message with iPhones. I may not understand the reasons behind the limit or

Questions

86

4

0

Accepted Solution

I'm starting to grow a strong disdain for AT&T and their seemingly intentional methods of assuring you make zero progress toward resoluti

First, I bought a couple phones from somebody I know. I then opened an AT&T business wireless account, to which I added/ actived 3 devices total. A few days later I traded in my old S22 Ultra  for an $800 bill credit. The next morning, all three devices were dosconnected and  as I lat

Questions

58

2

0

Accepted Solution

connect to mobile data with Xiaomi phone

I have a Redmi 6A phone and need to connect to the AT&T mobile data network. What should I do?

Questions

219

2

0

Accepted Solution

email to text not working

Several of us use att.net to SMS and MMS texts. In the last couple of weeks they began to take longer and longer to arrive. Now they don't arrive at all. We have tried different PC's at different locations and different phones. No error messages are created and the messages are never received. All

Questions

19

3

0

Accepted Solution

Closed

"Troubleshooting Connectivity Issues with bgw320: Invalid Password Error on Bose 500 and Blink Outdoor Gen 3 Cameras"

I recently acquired the bgw320, and I'm encountering connectivity issues with certain devices. Despite confirming the correct credentials, devices such as Bose 500 and Blink outdoor Gen 3 cameras can see the Wi-Fi but are unable to connect. The error message indicates an "invalid password," even tho

Questions

25

1

0

Accepted Solution

AT&T Cingular Flip IV U102AA Can't check text while on a call??

I can't seem to check incoming text messages while on a call. Is this possible on this model?

Questions

1.2K

1

0

Not finding what you're looking for?