Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (211)

Relevance

Accepted Solution

Official Solution

I am constantly getting a MMS Timeout error

The last couple weeks I have been constantly getting a MMS Timeout error and when I tap to try and retrieve it, nothing happens. It also seems to be killing my battery, so I've stopped trying to retrieve them.  I've never had this problem before and it's just getting annoying.  I'm o

Questions

1.9K

5

0

Accepted Solution

Official Solution

Text message sending issues

Having intermittent issues sending text messages between our 4 iphones of various models over the last couple of weeks. The progress bar will reach about 90% and then stall. Eventuall the "not delivered" text shows. Cycling the radios by toggling Airplane mode seems to get the message to deliver. So

Questions

5.2K

3

0

0

Accepted Solution

Official Solution

Can't send pictures or group messages

I'm on the 30 dollar text and calling go phone plan with no data. For some reason, it doesn't let me send group messages or pictures. Any ideas as to why?

Questions

2.8K

2

0

0

Accepted Solution

Official Solution

Usage not posted

Why are my calls and texts not listed in the call and text usage log in this app? They used to be, and now they are not listed, but the rest of the phones on my plan have all their usage posted.

Questions

22

2

0

Accepted Solution

Official Solution

Group Texting - Can send but not receive (but if I can receive individual texts from same)

I have an iPhone 8 (this issue was also present on my iPhone 6s while on Verizon). We have a family group text string that has numbers from different carriers and mobile phones.  2 Androids on T-Mobile, 1 Android on Verizon, 1 iPhone on Verizon, 2 iPhones on Sprint, 2 Android on Sprint and mine - iP

Questions

4K

3

0

0

Accepted Solution

Official Solution

Cannot send or receive MMS messages on my AT&T GoPhone Smartphone

Hello, I recently purchased an unlocked smartphone (the Motorla XT800) and put it on the $25 monthly GoPhone plan. I can call and text, and my data works fine, but I can neither send nor receive MMS messages. Please help? Thanks!

Questions

37.6K

5

0

0

Accepted Solution

Official Solution

HATE TEXT from unknown AT&T Cell # @mms.att.net

Can someone at AT&T help with shutting down the owner of the number above? I received a message that says (Edited per community guidelines) on 15 Sep 2020 at 0736 hrs. The phone area code seems to be St. Louis.  

Questions

440

2

0

Accepted Solution

Official Solution

Unable to use data service. Unable to send or receive MMS text messages

I am currently a Consumer Cellular user. They have connected me to AT&T cell towers as I was a previous AT&T user for work and my connectivity was fairly good.  Upon retirement, Consumer Cellular provided me the best deal.  That said, when the AT&T cell towers shut down 3G ser

Questions

442

3

0

Accepted Solution

Official Solution

Nexus 5 suddenly not sending/receiving MMS

I have had my Google Nexus 5 on AT&T since the winter of 2014 and have had no problems with it. This past week, I stopped being able to send or receive group messages (I receive group messages as MMS that cannot be downloaded) or photos on either Hangouts or Messenger. However, I have no problem acc

Questions

5.1K

5

0

0

Accepted Solution

Official Solution

Group Messaging Not Working on iPhone - AT&T Community Solutions

Learn how to resolve Group Messaging Issues Having trouble sending a text in a group message? What about just sending a text? Are you missing the conversation? That is never good but we can help with that! Android users cannot see iPhone Messages If your previous device was an iPhone and used iMe

Questions

213.5K

41

0

Accepted Solution

connect to mobile data with Xiaomi phone

I have a Redmi 6A phone and need to connect to the AT&T mobile data network. What should I do?

Questions

209

2

0

Accepted Solution

AT&T Cingular Flip IV U102AA Can't check text while on a call??

I can't seem to check incoming text messages while on a call. Is this possible on this model?

Questions

955

1

0

Accepted Solution

i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

Questions

134

28

0

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

61

2

0

Text messages not sending

I have a Samsung Galaxy S7 Active S-G891A, over the past few days have noticed that messages to groups are not being received by all participants. My phone shows successful send/receive, but not all phones are receiving the text. Individual text messages are received without issue. Advanced messagin

Questions

1.8K

1

0

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

97

1

0

Phone access, accessibility

How do I retrieve deleted text messages and phone calls if I don't know they was deleted?

Questions

29

2

0

cannot receive MMS messages

I was receiving MMS messages on phone (iPhone 11) and suddenly can't receive them. I can get SMS and I can still reply to old MMS and get an automated response but it won't let me receive new ones. Twilio says its ATT. Any idea how to clear it?

Questions

85

6

0

Can't download picture messages

Hello, I am having trouble downloading pictures from messages (MMS) It has worked fine for years now and I can send pictures to people via text but I am unable to get pictures back. I have tried changing the APN but the one I have is the one that is suggested. I have turned wifi off and tried over 4

Questions

107

2

0

Not Receiving MMS Messages

I've called support every month since November (so every SINGLE month for the last 5 months) because my phone will stop receiving MMS messages. It first starts with group messages, then picture messages, and eventually I cannot receive text messages.  I've reached out via Social Media and cust

Questions

97

4

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.