
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
I have the Samsung Galaxy S22+ and Galaxy Watch 6, numbersync is set up. If my phone is off or on airplane mode, I cannot send/receive texts in either my phone inbox or watch inbox within the Google messages app on the watch. It just gives an error saying cannot send message, retry or dismiss. I can
Questions
•
Data & Messaging Features, Internet Tethering
Hello, regarding this topics title, no I do not wish to know this in regards to the new problem with 'S exting'. This is just out of general curiosity. Is their any possible way that my parents who pay for my phone are able to view my sent or recieved messages (Text and MMS) Are there any programs I
Questions
•
Data & Messaging Features, Internet Tethering
I recently acquired the bgw320, and I'm encountering connectivity issues with certain devices. Despite confirming the correct credentials, devices such as Bose 500 and Blink outdoor Gen 3 cameras can see the Wi-Fi but are unable to connect. The error message indicates an "invalid password," even tho
Questions
•
AT&T Fiber Equipment
I have the maestro max something, and it just did a software update. Now nothing works, I can’t send text messages, my banking app won’t open as well as a few others. I’ve updated all apps, cleared all cache. Even uninstalled and reinstalled everything and still doesn’t work. I reset my phone as wel
Questions
•
Android
My husband and I just switched to ATT. We have new phones. We can't send or receive pictures in text. I've researched and found forums where people had this same problem back in 2016 - 2018 and now again this year. I've done all the suggested steps that ATT replied to others about
Questions
•
Data & Messaging Features, Internet Tethering
I have a HTC One M9 and since updating to 7.0 I can't receive any MMS. Wife has same phone and has the same issue. Not really looking forward to doing a factory reset. Anybody have any idea what I can do to get this resolved?
Questions
•
Device Features
Hi, I have two Galaxy S4's. An S4 Active and an S4 mini. Within the past week or so both of them have stopped sending or recieving MMS messages. I know one stopped for sure after an AT&T software update, and I assume the other was the same although I don't recall seeing an update, but I assume it ha
Questions
•
Samsung
Hello! Just received my samsung S6 and unable to send or receive MMS messages. If I do get a MMS message it askes to download it but it never downloads. Also, the same thing with group messages, it says its an MMS and asks to download. Please help!
Questions
•
Samsung
Would anyone have a solution of exporting Windows/Lumia 640 mms messages with images out to import into an Iphone. I can get the SMS out but MMS with images are not in a format I can use. Thanks
Questions
•
Other Phones & Devices
I had a Samsung Note 9 that would fail to send a message whenever I attached a photo. It would think for a long time (the little rotating circle below the photo when you send from the messenger), then it would tell me it failed to send. I now have a Samsung Note 10+ and it does the exact same thi
Questions
•
Samsung
Hi all, I am having an issue sending text messages to Android users from my iPhone 8 on iOS 12.2. I get a "Not Delivered" error and can only resend when I move into cellular range again. The issue only occurs when WiFi Calling is enabled and there is no cellular signal. My wife's identical iPhone 8
Questions
•
Apple
I picked up a Huawei P10 and it's great so far. My one issue is with text messages. Some group messages were received incorrectly (they were marked as only sent to me even though they're MMS) and Facebook Messenger is unable to reliably see the SMS/MMS messages on my phone. Basically, new SMS/MMS wi
Questions
•
Android
I am using both a new AT&T branded Samsung S9 (running Android 8.0 and Samsung Experience 9.0) on the AT&T network and an older Motorola Moto E 2nd gen (Android 5.1) with 4GLTE . I lost the ability to send MMS messages to non-AT&T phones on Tuesday, September 4 around 9 am.I can send/receive image
Questions
•
Android
There is an iPhone mini syncing with my account I do not own nor did I set up number sync with an iPhone 12 mini. I want to know who’s phone it is, how it was linked to my account, why the “remove” option is unavailable for me to use to unsync this unknown device, what all personal informat
Questions
•
Account Features
I recently purchased a Nokia Lumia 920 (from AT&T) and inserted the SIM card from my Nokia Lumia 520 GoPhone. Everthing was working great until today when the MMS feature ceased to function. I've tried multiple APN settings listed on several different support forums, including AT&T's, with no sucess
Questions
•
Data & Messaging Features, Internet Tethering
Some basic facts:-Originally had Google Voice # (630-xxx-xxxx) routing to my non-AT&T phone (Google Pixel) (309-xxx-xxxx) and started to see slow and out-of-order texts a few days back from non-AT&T customers-Assumed GV was the problem, ported the number to my device, completed successfully yesterda
Questions
•
Data & Messaging Features, Internet Tethering
Since porting my iPhone 11 over from Verizon to AT&T, I have not been able to RECEIVE text messages from Verizon Android users. I've tried: - Resetting network settings - Powering off/on phone - Hard re-set - erased ALL content and settings - Deleting contact with Verizon Androids and making new
Questions
•
Data & Messaging Features, Internet Tethering
On an unlocked Nokia 7.2 for some reason I am unable to send/receive MMS on wifi: I tried looking through the developer options couldn't find anything; I've tried changing APN settings to no avail; Changing wifi settings didn't work either. Need help please
Questions
•
Data & Messaging Features, Internet Tethering
I work at a medical center and many people choose to have their pages sent to their cellphones. I have my pages sent to: [cell phone number]@Anonymous.att.net The pages originate from: [edited for privacy-please do not post personal or unique information such as but not limited to full names, e
Questions
•
Data & Messaging Features, Internet Tethering
I'm having a strange issue I have yet to find any information on. Here's what happened: I had my HTC One M8 for about a month. Everything was working fine, MMS sending and receiving, no problem. I only use minimal data, so I keep mine off. I don't like to waste my 200 mb per month. One night while I
Questions
•
Android