UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

My new Galaxy watch 4 LTE cannot make calls. After 1 minute the connection is dropped, and the watch goes into the cooling mode. I googled it, and it is a common AT&T problem.  Many people have similar complaints. When the signal from the tower is weak, the watch uses a lot of power and ra

I recently acquired the bgw320, and I'm encountering connectivity issues with certain devices. Despite confirming the correct credentials, devices such as Bose 500 and Blink outdoor Gen 3 cameras can see the Wi-Fi but are unable to connect. The error message indicates an "invalid password," even tho

I posted in the lounge first befoer i realized I could post in here................ Bought a Microcell booster. went through AT&T before purchase and all was well. Activated it, got all solid green on the front, my Iphone 6plus has 5 bars with the M-Cell logo at the top. Problem is i cant log onto a

Hi-I am a former landline/Uverse rep (Theres no box for former employees) for roughly ten years and before that I was in wireless , so I'm not totally naive when it comes to this stuff but it's been a long time & our specialty wasn't wireless or tech support so I'm stuck.I have microcell 3G (the bla

I normally get 1 bar on my phone, and i just set up an old 3g microcell, and now i have no bars. Everything with the microcell is green, i just have no phone service. When i go to the front of the house, i usually get 3 bars. None. If i uplug the microcell, I get service on my phone again. Additiona

I plugged in a brand new Microcell (DPH154) into my TPLINK router, which is plugged into my Time Warner cable modem, and despite placing near windows, plugging in and unplugging, resetting, etc. all that it ever does is flash the network symbol very fast. The "Activation" page on att.com doesn't sho

Hello,  I live in an ATT dead zone and have been successfully using a Microcell for nearly five years.  It is the only way we can use our numerous iPhones in our home and its critical for business as both my wife and I work out of our home.   Last week, the 3G indicator my older model white/orange C

Problem appeared last week on a microcell that had been working OK. 3G light is flashing green, no connection. No changes here that I know of. Internet is Fairpoint DSL in NH. Looks like the same problem as in this thread -- seemed there that the problem went away without explanation.  I have been t

I have been using MCell at my house for years. New phone not compatible and ATT does not sell anymore. Looking for aAT&T CELL PHONE BOOSTERS

I am unable to send pictures to an android phone from my iPhone 11. I also don't often get my voicemails until I drive down the street. I have both MMS and SMS enabled on my iPhone 11. I have tried resetting my network connection. I have restarted my phone. I have turned wifi calling on and off. I c

I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into

I live in an area with very little AT&T coverage. I am runing a Bed and Breakfast and poor cell coverage is my number one complaint. Is it possible to hook up an AT&T MicroCell without having an AT&T account? I would love for my AT&T using guests to get better coverage if at all possible.Regards-Bil

OK, the major problem has gone away (that was the Flashing 3G light). Now that I've found this community forum, I'll post the other problem: MicroCell working and connected, four solid green lights (1st, 2nd, 3rd, and 5th lights solid green; 4th light would be a computer connected, but there isn't).

I had an old 3g microcell that was working for ages and seemingly stopped overnight last Monday.  I called help and they couldn't really say, but the microcell was old so they sent a new one.  I have that up, but it doesn't work either. All lights are fully green on the unit, but no phones in the ho

I purchased a Cisco 3G microcell recently from Amazon. I've signed into my att.com account and tried to register it, but the session times out from too many redirects. I'd like to use it at another address where the AT&T wireless signal is too weak indoors. Has AT&T decided not to allow any

My microcell (Cisco, DPH-154, black) Network light is blinking green and has been for at least the last 4 - 5 days.  I use AT&T UVerse for my ISP.The internet, microcell and cell phone have been set up and working fine for about 2 years.I've followed all of the troubleshooting procedures (several ti

I had been suffering from less than stellar connectivity in my home for years.  Maybe 1 bar if you are in a couple of particular locations in the house - not even necessarily next to a window.  I finally decided to try a Microcell which I had asked ATT about a few years ago but they wouldn't give me

I just got a new phone and it's not recognizing the microcell.  I can't remove my cell number and re-add it on the Manage Microcell page because I'm the primary and it isn't an option.  I tried rebooting the microcell and that didn't work either.  Any suggestions?

Chad Boardman <[email scrubbed]> 10:29 AM (5 minutes ago) to  me Seriously disappointed with customer service that I have recei