You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

For those of you wandering, the Google Pixel works seamlessly with the 3G MicroCell. In the other hand, WiFi Calling on the Pixel is not currently available.I'm sure I wasn't the only one wandering about this and hope it answers some questions.

I recieved two iPhone 6's today as upgrades. The iPhones they replaced had no issue connecting ot the Microcell. Even though the phone number of the iPhone 6's are provisioned with the Microcell, they have failed to connect for over 3 hours. I have tried rebooting the phones and Microcell, which did

An Iphone 5 that is managed with an enterprise profile is not connecting to MicoCell.  Can custom profiles restrict network to ATT only? if so, what would I need to tell the support line in order for them to enhance the profile to allow devices to connect to a microcell? thanks

During the second stage of activation for my Microcell (new black model) I received the message "Software Update Error". I followed the instructions but nothing is happening. I still have the bold red error message and activation is not progressing.

I have a 2Gig Go Control alarm panel that uses an AT&T wireless modem that I would like to connect through my MicroCell (Black DPH-154).  The issue is that the panel's phone number: 577-619-XXXX is rejected as ineligible. The area code 577 is a special non-geographic area code reserved for personal

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Got a new cell booster to replace my old microcell.When I leave the house and come back inside, my iphone 11 will never connect to the cell booster.If I walk out into the yard my phone connects to a local (with only 1 bar or less of signal). Then when I come back in the house, again, it will not au

After learning the trick to put the address in all CAPS I finally got the Nokia to activate. The issue is I can't seem to add users to it.   I go to https://www.att.com/3gmicrocell/banSelection.do and find my cell phone numbers on the account, click it, click continue and it takes me righ

My new Galaxy watch 4 LTE cannot make calls. After 1 minute the connection is dropped, and the watch goes into the cooling mode. I googled it, and it is a common AT&T problem.  Many people have similar complaints. When the signal from the tower is weak, the watch uses a lot of power and ra

Just in case anyone else has this problem.I Installed the Cell Booster app on Android. When I went to setup an AT&T Call Booster, I scanned the blue QR code on the booster. It entered the Serial number, but them told me it was invalid. Quit and retried several times.A close check revealed that

I live in an area with very little AT&T coverage. I am runing a Bed and Breakfast and poor cell coverage is my number one complaint. Is it possible to hook up an AT&T MicroCell without having an AT&T account? I would love for my AT&T using guests to get better coverage if at all possible.Regards-Bil

I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into

I plugged in a brand new Microcell (DPH154) into my TPLINK router, which is plugged into my Time Warner cable modem, and despite placing near windows, plugging in and unplugging, resetting, etc. all that it ever does is flash the network symbol very fast. The "Activation" page on att.com doesn't sho

I am unable to send pictures to an android phone from my iPhone 11. I also don't often get my voicemails until I drive down the street. I have both MMS and SMS enabled on my iPhone 11. I have tried resetting my network connection. I have restarted my phone. I have turned wifi calling on and off. I c

I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add

After my wife's LG G3 got the Lollipop update she started having trouble sending pictures via MMS when at home.  My Samsung Galaxy S5 could still send pictures just fine.  After AT&T sent the Lollipop update for the S5, my phone started having the same problems We've spent numerous hours on the phon

Hi folks, I did some searching but didn't see a resolution to this particular issue.   I secured a DPH151 model on eBay from a reputable seller. I've had issues getting it activated over the past few days.   Online activation website would breeze thru Steps 1-3, but would get stuck on Step 4 for hou

Hi-I am a former landline/Uverse rep (Theres no box for former employees) for roughly ten years and before that I was in wireless , so I'm not totally naive when it comes to this stuff but it's been a long time & our specialty wasn't wireless or tech support so I'm stuck.I have microcell 3G (the bla

Chad Boardman <[email scrubbed]> 10:29 AM (5 minutes ago) to  me Seriously disappointed with customer service that I have recei