In a support call I was told that "a form was being filled out" so that I could receive my replacement. But we've received several notes since then that says we need to go to att.com/AcceptMyDevice. THAN LINK HASN'T WORKED FOR AT LEAST 2 WEEKS! I tried to log in - and by the way I have ALL my ATT pa

I purchased what was marketed as a new MicroCell through Amazon. When trying to register it, the ATT system indicated the Serial Number for my unit was not valid. I spent an hour on the phone with ATT. They came to the same conclusion. Although their system had issues they eventually were able to ge

We have been using the microcell sucessfully for 3 years and have not moved locations. Last week the 3G was blinking RED and I reset the router, modem etc.  Reset network settings on phone etc.  All lights are green on microcell and STILL NO SERVICE going on day 5.  This is quite frustrating as my h

I get one bar at best from my local AT&T towers so I don't understand why my famiy's iPhones won't connect consistently to our (new) Microcell. I seem to be able to force a connection by temporarly switching off cellular data on the phone. And I get all five bars when it does connect. Anyone have an

I've got a DPH151, been working perfectly for years...  now, not so much. This is NOT a "phone won't connect to microcell" issue....this is a microcell won't connect to the internet issue. Power light is solid green.  GPS light is solid green.  3G light is blinking green.   Ethernet light not on at

for the past few months my microcell tower has not been working so I can't call or text anyone at my house.  does anyone know how to fix this issue? it just has a solid redlight on top

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

I want to replace my att microcell but I can't delete the old serial number

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Hi Everyone, I've used the white/orange ATT Microcell for almost a decade. Outside of the occasional restart, the device has performed well; without it, we have 1 bar of signal strength in our Wayne NJ home. A couple of weeks ago, we no longer had 4-5 bars of strength and the term "Microcell" was no

I received a letter from ATT approximately 2 months ago stating that I needed to contact them in regards to replacing our microcell tower as our area was being upgraded to 5G and our microcell would no longer be effective. Our signal strength in our home is very poor and inadequate.  I called

We have a ATT 3g microcell . It no longer seems to be working?  What's going on and what can I do

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

trying to install a new AT&T cell booster as the old one no longer works (3G). The power light is blinking white and sometimes the internet light blinks orange.  The WAN light on both the booster and the internet modem are green.  The GPS light sometimes blinks white, and sometimes go

An Iphone 5 that is managed with an enterprise profile is not connecting to MicoCell.  Can custom profiles restrict network to ATT only? if so, what would I need to tell the support line in order for them to enhance the profile to allow devices to connect to a microcell? thanks

I have a white MicroCell that was used on another account, in the same house(family). The MicroCell has been deactivated from the previous account and added to mine. I am receiving a location verification error.Over the past two weeks, I have been in contact with AT&T 5 times. The first three times

Hello all, great resource here.  Just setup a new Mcell last night.  The AT&T app as you all know, asks for the main phone number associated with the Mcell, the next screen asks for AT&T acess ID and password.  I assume that is your AT&T website login info.  I have been unable to login to the app.  

The recently installed TP-Link TD-8616 bridged ADSL modem and PepLink Balance 20 router are still working perfectly even with power going off and on several times. Today, I discovered that ATT is copying Verizon's evil ways and setting an internet browsing identifier called a X-UIDH tracker.&nb

My microcell stalls during the location verification steps during activation. It restarts every 2-3 minutes. The power light turns on, after 30 seconds the ethernet light turns on, then the signal lights turns on for 20 seconds and then the signal and GPS lights blink alternatively for another minut

I have a smasung galaxy s4 and have had drooped calls and failed text messages since I got the microcell about 2 months ago. at&t replaced the microcell and still no luck. It starts and connects fine but consistently, sporadically drops calls.  When I catch it, the 3g blinks green. AT&