I get one bar at best from my local AT&T towers so I don't understand why my famiy's iPhones won't connect consistently to our (new) Microcell. I seem to be able to force a connection by temporarly switching off cellular data on the phone. And I get all five bars when it does connect. Anyone have an

I received a letter from ATT approximately 2 months ago stating that I needed to contact them in regards to replacing our microcell tower as our area was being upgraded to 5G and our microcell would no longer be effective. Our signal strength in our home is very poor and inadequate.  I called

for the past few months my microcell tower has not been working so I can't call or text anyone at my house.  does anyone know how to fix this issue? it just has a solid redlight on top

trying to install a new AT&T cell booster as the old one no longer works (3G). The power light is blinking white and sometimes the internet light blinks orange.  The WAN light on both the booster and the internet modem are green.  The GPS light sometimes blinks white, and sometimes go

In a support call I was told that "a form was being filled out" so that I could receive my replacement. But we've received several notes since then that says we need to go to att.com/AcceptMyDevice. THAN LINK HASN'T WORKED FOR AT LEAST 2 WEEKS! I tried to log in - and by the way I have ALL my ATT pa

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

I want to replace my att microcell but I can't delete the old serial number

The recently installed TP-Link TD-8616 bridged ADSL modem and PepLink Balance 20 router are still working perfectly even with power going off and on several times. Today, I discovered that ATT is copying Verizon's evil ways and setting an internet browsing identifier called a X-UIDH tracker.&nb

My microcell stalls during the location verification steps during activation. It restarts every 2-3 minutes. The power light turns on, after 30 seconds the ethernet light turns on, then the signal lights turns on for 20 seconds and then the signal and GPS lights blink alternatively for another minut

I have a smasung galaxy s4 and have had drooped calls and failed text messages since I got the microcell about 2 months ago. at&t replaced the microcell and still no luck. It starts and connects fine but consistently, sporadically drops calls.  When I catch it, the 3g blinks green. AT&

Hello all, great resource here.  Just setup a new Mcell last night.  The AT&T app as you all know, asks for the main phone number associated with the Mcell, the next screen asks for AT&T acess ID and password.  I assume that is your AT&T website login info.  I have been unable to login to the app.  

I have been having a very frustrating problem with my microcell for many months, it worked fine all day every day, but almost every night it would crash sometime over night. AT&T replaced it and worked with me to figure it out, but it continued. Then it went several weeks without a problem...when my

(Order # 22-330641825378941) I've attempted multiple times by phone (7 Attempts) as well as via chat (5 Attempts) and even going to an actual AT&T Store location (3 Separate Locations Attempted) in person to be able to be helped with returning this device and am STILL CURRENTLY STUCK WITH A CL

I have a white MicroCell that was used on another account, in the same house(family). The MicroCell has been deactivated from the previous account and added to mine. I am receiving a location verification error.Over the past two weeks, I have been in contact with AT&T 5 times. The first three times

Hello All!! I need some help/suggestions. I have had one of the original microcells for years and it finally died. So I had to buy another one and since they are no longer made/supported it came from eBay. When I got it I connected to my google Wifi hardline port. It showed a connect to the internet

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

My advice is to switch carriers if you have a bad signal. Basically, the Microcell is a piece of junk. It only works if you have a good signal, which means you don't need it. I got this a week ago and it immediately starting dropping connection with my phone. The only way to get a connection for a f

M-Cell works some times (like right now). Most of the time the 3G light flashes Green. All other lights (except the computer light) are continuous green. I have reset, hard reset, unregistered/reregistered the Microcell and reset the modem and router many times. 5 bars and M-Cell id'd on the phone p

The AT&T Micro-cell website has been broken for about 3 or 4 weeks now. You can't do anything.  Cant activate, cant add a phone number etc.  Call technical support and they cant either.  all you get is the error message "We apologize for the inconvenience, but our system is tempo

I have a 2Gig Go Control alarm panel that uses an AT&T wireless modem that I would like to connect through my MicroCell (Black DPH-154).  The issue is that the panel's phone number: 577-619-XXXX is rejected as ineligible. The area code 577 is a special non-geographic area code reserved for personal