Yesterday none of our mobile phones would work in our house.  We have lived here for 13 years and never had this issue.  We have had poor connection, dropped calls, and even got a FREE microcell 4 years ago because we are in a bad section.  We live in HOUSTON, TX -- not in an obscure place.  Anyway,

My Samsung Galaxy Note 9 does not have an option in the settings to turn on Wi-Fi calling. It has the latest software updates.  I've made multiple calls to AT&T tech support, and a visit to an AT&T store.  Each person I talk to has a different take on the problem, blaming the devi

So the AT&T service in the area I live in is horrible. Service constantly shows 4-5 bars of service of 4G LTE or even 5G but the upstream on this service is horrible at best. When on voice calls people constantly can't hear my side of the call and data upstream is virtually non-existent. This is

I was with Metro PCS for the longest before I switched to at&t.  I left Metro when they started using phone boosters because around that time, the bars on my phone just drop.  Before the boosters I always had over half full bars at home.  It doesn't take a rocket scientist to figure out 1+2.  If sig

I called to request a free Cell Booster, and I was denied. I have the old Micro Cell, but it is no longer supported. I paid $150 or more for it if I remember correctly.  I have very poor cell phone connectivity in my area and in my home.  I learned that AT&T was providing the CELL Boo

I need the microcell for my phone can you send to me please send to use need for are home in ***       [Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account num

New to Comcast as my IP,  bought my own Arris Modem Router with phone line ports, then Comcast loaded their firmware on to it so now logging in to it, it looks just like a Comcast router.  A little background, When I first set up Comcast gateway, I set the Firewall settings high can't remember the t

We have been using the microcell sucessfully for 3 years and have not moved locations. Last week the 3G was blinking RED and I reset the router, modem etc.  Reset network settings on phone etc.  All lights are green on microcell and STILL NO SERVICE going on day 5.  This is quite frustrating as my h

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Ever since I add Microcell at home, I've been getting a lot extra Internet/Data charge on my account, even though our phones (iPhone 5s and Windows 8.1 Nokia 920) connected to our local home WiFi. Can you tell me how to set preference using WiFi for data connection instead of using internet data thr

On February 16th, I received a letter telling me that my mini cell tower will cease to function as of February 22nd. The letter said go online at ATT.COM/ACCEPTMYDEVICE to register for a FREE cell booster to replace the mini tower. I have tried and tried, but I cannot find the hidden button that tak

Hi all,I bought a used microcell tower, but I can't use it because the last user didn't disconnect it. There is no way to contact them. What am I to do?

We have a ATT 3g microcell . It no longer seems to be working?  What's going on and what can I do

So for the last 8 days I have had absolutely ZERO service on my (WHITE) microcell. Here are the facts of the case: 1. All indicators show normal good ( Power: Solid Green, Internet: Solid Green, GPS: Solid Green, Computer: Not in use, and 3G: Solid Green.2. Techs have had me Deregister 3 times. Each

I purchased what was marketed as a new MicroCell through Amazon. When trying to register it, the ATT system indicated the Serial Number for my unit was not valid. I spent an hour on the phone with ATT. They came to the same conclusion. Although their system had issues they eventually were able to ge

I've got a DPH151, been working perfectly for years...  now, not so much. This is NOT a "phone won't connect to microcell" issue....this is a microcell won't connect to the internet issue. Power light is solid green.  GPS light is solid green.  3G light is blinking green.   Ethernet light not on at

I get one bar at best from my local AT&T towers so I don't understand why my famiy's iPhones won't connect consistently to our (new) Microcell. I seem to be able to force a connection by temporarly switching off cellular data on the phone. And I get all five bars when it does connect. Anyone have an

I'm on the very east end of Long Island, NY, where AT&T service is non-existent. When I search to find how my family can get a free signal booster/microcell to make up for AT&T not providing adequate service, I find they "no longer" sell, much less furnish them complimentarily, to customers. Have I

We were sent the new Cell Booster because we were told that the microcell would no longer work. We have extremely poor service here to the point that we can't make or receive cell phone calls in our home.  We disconnected the microcell and installed the Cell Booster but it doesn't do the same

for the past few months my microcell tower has not been working so I can't call or text anyone at my house.  does anyone know how to fix this issue? it just has a solid redlight on top