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cell booster

My microcell stopped working last year and I called customer service to try to reset it. Not only did they have trouble on the phone locating anyone who knew what the product was - transferred multiple times --  (and the AT&T stores are equally clueless), the customer service rep decided t

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137

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Microcell not activating after previously working

I am having some issues with my Microcell. It was previously working for about 2 months. Yesterday morning it began blinking 3G bars green. I unplugged it and plugged it back in, it would not go back to solid. So I called AT&T and they recommended that I remove it from the account and add it back. I

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2.2K

22

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Cell Booster Pro stuck in a reboot loop

I received a Cell Booster Pro about 2 weeks ago. I've got it setup and connected, it registered and activated but I've never gotten it to work beyond that. It boots up and gets a GPS signal and then the status in the AT&T Cell Booster app will show it as initializing for about a minute or so and

Questions

278

17

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Full bars no service

For about the last year at my work building I have full bars and an animated 4GLTE icon, but no service. texts and call will not go out or come in. This is consistent every single day on multiple devices with different SIMs. In other parts of the shop I have 1 bar but things work. I have to put my p

Questions

617

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Microcell recently stopped working; Network light won't stop flashing green

I've had a Cisco DPH-154 for nearly a year now. It worked perfectly in my office until Wednesday evening, September 9.  Now, and despite hours on the phone with AT&T and many hours of investigation by network experts in my office, we cannot get this thing to work again.  I've reset an

Questions

1K

14

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Anyway to improve call quality when using the Microcell?

So I bought this Microcell over a year ago and stopped using it because of poor call quality.  I decided to try it again just now and I was quickly reminded why I stopped using the device then. I have the Microcell in the DMZ of my router.  I get a connection.  Along with the connection, I get call

Questions

1.5K

13

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Closed

Issues with WIFI calling not working when it should

So the AT&T service in the area I live in is horrible. Service constantly shows 4-5 bars of service of 4G LTE or even 5G but the upstream on this service is horrible at best. When on voice calls people constantly can't hear my side of the call and data upstream is virtually non-existent. This is

Questions

4.4K

4

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Your box caught my tenants fence on fire

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

Questions

88

5

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Wi-Fi calling appears to be broken and unfixable on my account.

My Samsung Galaxy Note 9 does not have an option in the settings to turn on Wi-Fi calling. It has the latest software updates.  I've made multiple calls to AT&T tech support, and a visit to an AT&T store.  Each person I talk to has a different take on the problem, blaming the devi

Questions

293

4

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What are my options for cellular signal boost?

I have a At&T connection but the cell network is terrible. I do have microcell but i believe they are discontinued. Is there any way I can boost my cell network without much wiring as I live in a rental community and do not own the property.

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37

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MIcroCell issues

So for the last 8 days I have had absolutely ZERO service on my (WHITE) microcell. Here are the facts of the case: 1. All indicators show normal good ( Power: Solid Green, Internet: Solid Green, GPS: Solid Green, Computer: Not in use, and 3G: Solid Green.2. Techs have had me Deregister 3 times. Each

Questions

734

8

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Poor wireless cell phone connection in my area, old 3G micro cell not working with new phones

I called to request a free Cell Booster, and I was denied. I have the old Micro Cell, but it is no longer supported. I paid $150 or more for it if I remember correctly.  I have very poor cell phone connectivity in my area and in my home.  I learned that AT&T was providing the CELL Boo

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22

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Microcell phone

I need the microcell for my phone can you send to me please send to use need for are home in ***       [Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account num

Questions

132

1

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WiFi and Microcell Data preference

Ever since I add Microcell at home, I've been getting a lot extra Internet/Data charge on my account, even though our phones (iPhone 5s and Windows 8.1 Nokia 920) connected to our local home WiFi. Can you tell me how to set preference using WiFi for data connection instead of using internet data thr

Questions

679

8

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Stolen iPhone from worker

Has anyone else have there trade in stolen and no one seems to help it’s been a year of this and me paying for phones that I shouldn’t be paying on anymore

Questions

39

3

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att microcell replacement

I want to replace my att microcell but I can't delete the old serial number

Questions

119

5

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Lack of Preparation for 3G Shutdown & Replacing Mini Cell Towers

On February 16th, I received a letter telling me that my mini cell tower will cease to function as of February 22nd. The letter said go online at ATT.COM/ACCEPTMYDEVICE to register for a FREE cell booster to replace the mini tower. I have tried and tried, but I cannot find the hidden button that tak

Questions

133

1

Cell booster/Microcell for ZERO service on Long Island

I'm on the very east end of Long Island, NY, where AT&T service is non-existent. When I search to find how my family can get a free signal booster/microcell to make up for AT&T not providing adequate service, I find they "no longer" sell, much less furnish them complimentarily, to customers. Have I

Questions

74

6

When service and greed mix

I was with Metro PCS for the longest before I switched to at&t.  I left Metro when they started using phone boosters because around that time, the bars on my phone just drop.  Before the boosters I always had over half full bars at home.  It doesn't take a rocket scientist to figure out 1+2.  If sig

Questions

160

3

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I 35 124332 208884 1

What does this mean that I have a sim 2 available?

Questions

23

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