I received a Cell Booster Pro about 2 weeks ago. I've got it setup and connected, it registered and activated but I've never gotten it to work beyond that. It boots up and gets a GPS signal and then the status in the AT&T Cell Booster app will show it as initializing for about a minute or so and

Yesterday none of our mobile phones would work in our house.  We have lived here for 13 years and never had this issue.  We have had poor connection, dropped calls, and even got a FREE microcell 4 years ago because we are in a bad section.  We live in HOUSTON, TX -- not in an obscure place.  Anyway,

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

I have five phones with AT&T and two of the phones are paid off and the other three were 75% paid off, I called to talk to a customer rep about upgrading my phones to an iPhone 14 Pro Max mind you we were already paying for an iPhone 12 Pro Max All three of them. And this wonderful good hearted huma

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

My Samsung Galaxy Note 9 does not have an option in the settings to turn on Wi-Fi calling. It has the latest software updates.  I've made multiple calls to AT&T tech support, and a visit to an AT&T store.  Each person I talk to has a different take on the problem, blaming the devi

So the AT&T service in the area I live in is horrible. Service constantly shows 4-5 bars of service of 4G LTE or even 5G but the upstream on this service is horrible at best. When on voice calls people constantly can't hear my side of the call and data upstream is virtually non-existent. This is

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Yes I signed up for your wireless plan that allows me to use my phone between North America and Argentina when I go back. I and building a home and starting a couple of businesses and the rural areas of Argentina. To be specific Chaco province, and if you ever want to expand your business b

I need the microcell for my phone can you send to me please send to use need for are home in ***       [Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account num

Hi all,I bought a used microcell tower, but I can't use it because the last user didn't disconnect it. There is no way to contact them. What am I to do?

So for the last 8 days I have had absolutely ZERO service on my (WHITE) microcell. Here are the facts of the case: 1. All indicators show normal good ( Power: Solid Green, Internet: Solid Green, GPS: Solid Green, Computer: Not in use, and 3G: Solid Green.2. Techs have had me Deregister 3 times. Each

Ever since I add Microcell at home, I've been getting a lot extra Internet/Data charge on my account, even though our phones (iPhone 5s and Windows 8.1 Nokia 920) connected to our local home WiFi. Can you tell me how to set preference using WiFi for data connection instead of using internet data thr

We were sent the new Cell Booster because we were told that the microcell would no longer work. We have extremely poor service here to the point that we can't make or receive cell phone calls in our home.  We disconnected the microcell and installed the Cell Booster but it doesn't do the same

I received a letter from ATT approximately 2 months ago stating that I needed to contact them in regards to replacing our microcell tower as our area was being upgraded to 5G and our microcell would no longer be effective. Our signal strength in our home is very poor and inadequate.  I called

On February 16th, I received a letter telling me that my mini cell tower will cease to function as of February 22nd. The letter said go online at ATT.COM/ACCEPTMYDEVICE to register for a FREE cell booster to replace the mini tower. I have tried and tried, but I cannot find the hidden button that tak

I get one bar at best from my local AT&T towers so I don't understand why my famiy's iPhones won't connect consistently to our (new) Microcell. I seem to be able to force a connection by temporarly switching off cellular data on the phone. And I get all five bars when it does connect. Anyone have an

I have a bit of a complicated set up at my house. In order to get a wifi network to cover my entire house I have had to use poweline adapters from my main router to extend the network wo the other end of my house where I have set up an accesspoint that covers the other side of my house.  In all of t