
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
After multiple thunderstorms and multiple power failures, the microcell has the green power light and solid red 3g light illuminated. That is the only lights on. I reset the microcell and same thing. I unplugged all cords and waited 2 hours (I took a nap) before plugging back in. The same thing. So,
Questions
•
AT&T Cell Booster
Hello, I purchased this item from a local 2nd hand store and would like to check to see if it has been deactivated from the previous users account and is available to activate The Seriel # is 34*** CSN #176042430 RS #17-4143 Thank you [Edited for privacy-please do not post personal or unique infor
Questions
•
AT&T Cell Booster
My parents went on vacation and when they got back, neither one of their phones will connect to the Microcell anymore. Never had a problem before and all of our other phones still connect to the Microcell like normal. I have tried pretty much everything I could find in the forums so I am reaching
Questions
•
AT&T Cell Booster
Came into the office and my Microcell DPH 151-AT was not lit up at all which never happened before in 6 plus years of use. Everything was connected and couldn't get it AC current. My cell phone was not registering the Microcell but rather AT&T. I read about WiFi calling and turned it on my cell p
Questions
•
AT&T Cell Booster
Hi,For the past one month my phone only connects to Microcell intermittently even with all the lights in microcell(black cisco model) in solid green. Majority of the time it doesn't connect and for the past 2 weeks it hasn't connected atleast once. I have Android Phones running Nougat and Marshmallo
Questions
•
AT&T Cell Booster
I've had a Cisco DPH-154 for nearly a year now. It worked perfectly in my office until Wednesday evening, September 9. Now, and despite hours on the phone with AT&T and many hours of investigation by network experts in my office, we cannot get this thing to work again. I've reset an
Questions
•
AT&T Cell Booster
The AT&T wireless in my area of town is really saturated and while I get a good signal 3to4 bars it's not usable for sms, mms, or data during most of the day. Late at night and randomly during certain days it seems to work great, but isn't reliable. I setup my Microcell (153) this week and it seems
Questions
•
AT&T Cell Booster
I've done some searching through these forums as well as others and I'm not seeing anyone with the same problems I'm having. Hopefully someone on here can help me out. First some background. I'll start with saying Samsung phones are terrible. I had a Galaxy S4 and had an issue with the phone not
Questions
•
AT&T Cell Booster
I am having some issues with my Microcell. It was previously working for about 2 months. Yesterday morning it began blinking 3G bars green. I unplugged it and plugged it back in, it would not go back to solid. So I called AT&T and they recommended that I remove it from the account and add it back. I
Questions
•
AT&T Cell Booster
So I have a Microcell that constantly flashes the 3G light red. I can unplug it and plug it back up in ten seconds and it works fine, until overnight, then it starts flashing red again. ATT sent me a new Microcell, switched everything over last night, worked fine, got up this morning and it's flashi
Questions
•
AT&T Cell Booster
So I bought this Microcell over a year ago and stopped using it because of poor call quality. I decided to try it again just now and I was quickly reminded why I stopped using the device then. I have the Microcell in the DMZ of my router. I get a connection. Along with the connection, I get call
Questions
•
AT&T Cell Booster
I have a At&T connection but the cell network is terrible. I do have microcell but i believe they are discontinued. Is there any way I can boost my cell network without much wiring as I live in a rental community and do not own the property.
Questions
•
AT&T Phone Account
Hi, Like many Americans I work hard from sun up to sundown, and I call AT&T from my cell phone with AT&T service. My cell service is poor in my area so I utilize a Microcell which has proven unreliable. I have had the shoddiest and most unreliable internet connection for over a year. Every singl
Questions
•
AT&T Fiber Account
I picked up a used microcell. I don't have an AT&T account. Is there any way for me to find out whether the MicroCell is already on an account or not? There is no ESN on it so I can't simply look it up. Thanks!
Questions
•
AT&T Internet Features
Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated
Questions
•
AT&T Internet Equipment
Will the Samsung S3 Frontier smartwatch work with the AT&T MicroCell while in stand alone mode.
Questions
•
Wearables
Recent AT&T member here with a question for the community. What options are there to boost reception within an office building? Has anyone used one of those as-seen-on-tv razor blade looking reception thingies? Do they work? When I stand by the window I can make calls, send & receive text messages f
Questions
•
Network Coverage
There's about 90 four letter words screaming inside my head right now from my anger, but I'll refrain from using them in respects for the other users who may not appreciate such language. Just keep in mind that's exactly how livid I am at wasting my money month after month after month on a service
Questions
•
Network Coverage
I can’t even remember how long I’ve been an AT&T customer. Moved from state to state but kept my subscription with them. A lot of competitors sending great deals / offers just to switch but i don’t ever bother to look at it coz I'm happy with AT&T. Unfortunately, i think AT&T does not ca
Questions
•
Network Coverage
For about the last year at my work building I have full bars and an animated 4GLTE icon, but no service. texts and call will not go out or come in. This is consistent every single day on multiple devices with different SIMs. In other parts of the shop I have 1 bar but things work. I have to put my p
Questions
•
Network Coverage