I just purchased a OnePlus 3.  I had to go to the AT&T store to get a nano-SIM, since my old phone (Nexus 5) had a micro-SIM.  Everything is setup and working fine. I have a Microcell at home but my OnePlus didn't connect to it as I expected.  It's the same phone number as the Nexus 5 and I double c

I have a 3G Microcell and it works only after being power-cycled. So every day I must go to the Microcell, unplug for 10 seconds and wait a few minutes for it to start working. I bought it used and have activated it properly, added the phone numbers, etc. Is this normal to have to do or was I sold a

Hello. This is OttoPylot. I created a MicroCell Technical Guide that may be helpful to you. I try to keep my guide as current as possible given the ever-changing nature of ISP’s, equipment, customer’s needs/expectations etc. It is meant as a supplement to AT&T’s Customer Support but is not officiall

I was given an AT&T microcell by my neighbor who is moving.  I already have one but wanted to give this one to my daughter who really needs one at her home.  I am sure that this microcell is probably still active in my neighbors account but hasn't been used in a couple of weeks.  What do I need to d

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

With all of my AT&T services, is it easier to cancel the services? My Digital Life, Uverse, Mico Cell, and also cell phone services...do I disconnect everything and bring it with me?

I have a couple of questions maybe someone can help answer. I have had a microcell since they were available. Solid performance until a recent power outage and now an inability to get the correct GPS recognized by AT&T. I have done hard resets, disconnected and added, all the things. Put it in

I have been an AT&T customer for over 15 years and have seen the good and the bad in services and coverage. I also live in a fringe area and have minimal service at best. AT&T provided me with a Microcell years ago which was great and has served me well over the years. I don’t drop calls, I don’t ha

Need some suggestions on trouble shooting dropped call at my home.  I have done the following. Installed AT&T MicroCellI have cleared phone cachePhone is running lollipop 5.1 (4.4 was stock upgraded with AT&T system software upgrade)Drops seemed initially related to SMS receipts. Clearing cache seem

Came into the office and my Microcell DPH 151-AT was not lit up at all which never happened before in 6 plus years of use.  Everything was connected and couldn't get it AC current.  My cell phone was not registering the Microcell but rather AT&T.  I read about WiFi calling and turned it on my cell p

I have owned 3 Microcells, and each one has lasted just over 12 months before they just stop working. Mine just died, again. IMO this is outrageous on soooo many fronts. Customer Service is no help. They simply advize to buy a new one. I've already spent around $600 to make up for AT&T's lousy cover

So I have a Microcell that constantly flashes the 3G light red. I can unplug it and plug it back up in ten seconds and it works fine, until overnight, then it starts flashing red again. ATT sent me a new Microcell, switched everything over last night, worked fine, got up this morning and it's flashi

So I bought this Microcell over a year ago and stopped using it because of poor call quality.  I decided to try it again just now and I was quickly reminded why I stopped using the device then. I have the Microcell in the DMZ of my router.  I get a connection.  Along with the connection, I get call

[Subject edited for better exposure]I bought a Micrcocell a few months ago, and just got around to installing it.  The installation process has been painful, to say the least.  I finally got a tech on line, who told me that the microcell has to be within 3 feet of a window. (When was someone going t

I've had a Cisco DPH-154 for nearly a year now. It worked perfectly in my office until Wednesday evening, September 9.  Now, and despite hours on the phone with AT&T and many hours of investigation by network experts in my office, we cannot get this thing to work again.  I've reset an

The AT&T wireless in my area of town is really saturated and while I get a good signal 3to4 bars it's not usable for sms, mms, or data during most of the day. Late at night and randomly during certain days it seems to work great, but isn't reliable. I setup my Microcell (153) this week and it seems

Hi,For the past one month my phone only connects to Microcell intermittently even with all the lights in microcell(black cisco model) in solid green. Majority of the time it doesn't connect and for the past 2 weeks it hasn't connected atleast once. I have Android Phones running Nougat and Marshmallo

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Yesterday none of our mobile phones would work in our house.  We have lived here for 13 years and never had this issue.  We have had poor connection, dropped calls, and even got a FREE microcell 4 years ago because we are in a bad section.  We live in HOUSTON, TX -- not in an obscure place.  Anyway,

Is anyone receiving Wireless Emergency Alerts (WEA) on their phone when connected to an AT&T Microcell?  There are three different types of WEA alerts:Imminent threat alerts: Notify you of severe man-made or natural disasters that pose a threat to life or property.AMBER alerts: Inform you about a mi