I do not received adaquate service in my home.  I have to stand by the front window to make or receive a call.  My mother is sick and I have to have service.I want to buy a used microcell and activate it on my account, ATT customer service says ATT will not let you activate a used microcell.  They s

ATT deactivated my microcell for lack of use. It is now in the hands of a new owner. The ATT phone rep claimed all the new owner needs to do is go to the ATT store for a new SIM card and they can re-activate. Does that sound right to you?

Does AT&T have a booster for the house that would increase the cellphone signal ?

Did you get a new device? Awesome!   You might need to perform few easy steps to let your Microcell recognize it, read on for more information...

AT&T Nokia Cell Booster stopped working a couple days ago. I have it connected to a switch that is connected to my starlink router. No power outages or any issues of that nature. I have reset the booster, deleted and re downloaded the cell booster app, re registered the booster. All lights are l

I recently acquired the bgw320, and I'm encountering connectivity issues with certain devices. Despite confirming the correct credentials, devices such as Bose 500 and Blink outdoor Gen 3 cameras can see the Wi-Fi but are unable to connect. The error message indicates an "invalid password," even tho

Just got the new Blackberry Priv and cannot get it to see my Microcell. Live in a place where it is absolutely necessary. I would hate to have to take this back. Anyone else having problems or has heard of a possible solution? Thanks!

I have been an AT&T customer for over 15 years and have seen the good and the bad in services and coverage. I also live in a fringe area and have minimal service at best. AT&T provided me with a Microcell years ago which was great and has served me well over the years. I don’t drop calls, I don’t ha

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Software updates are not available. Location is always incorrect. Wrong browser. Duplicate apps in settings. Even my *network provider" which is AT&T cellular is incorrect. PREPAID account with AutoPay. Upgrade isn't an option for me and this Note 8 has obviously been hacked. Very concerned abou

I am attempting to use my microcell through my d-link router which has been previously done before. If I plug the router directly into the modem the microcell will work. If I plug it in through the router, it does not work. All light come on and stay on if plugged in without the router, with the rou

After repeated calls to technical support and spending at least over 2 hours total on the phone. I think I solved my own issue.The reason why my AT&T Microcell was only working part time in my home was a simple setting in my AT&T Microcell Managment.Go to the online account and after logging in clic

I was given an AT&T microcell by my neighbor who is moving.  I already have one but wanted to give this one to my daughter who really needs one at her home.  I am sure that this microcell is probably still active in my neighbors account but hasn't been used in a couple of weeks.  What do I need to d

I have a 3G Microcell and it works only after being power-cycled. So every day I must go to the Microcell, unplug for 10 seconds and wait a few minutes for it to start working. I bought it used and have activated it properly, added the phone numbers, etc. Is this normal to have to do or was I sold a

I just purchased a OnePlus 3.  I had to go to the AT&T store to get a nano-SIM, since my old phone (Nexus 5) had a micro-SIM.  Everything is setup and working fine. I have a Microcell at home but my OnePlus didn't connect to it as I expected.  It's the same phone number as the Nexus 5 and I double c

I have always had issues with the 3G MicroCell and the LG G2.  I am currently on my second G2 and my third Microcell.  To make a long story short, the issue I am having now is the outgoing voice quality is absoluty terrible.  Cracks, pops, cut-ins and outs, robotic voice, and anything else you can t

Hi.  Back in May, I got a Microcell for my Office on the ***.  I used an external GPS antenna in the window, allowing me to locate the microcell more centrally to the office.  It worked great until about 3 weeks ago, and ever since then I have been calling support over and over to attempt to resolve

AT&T microcell shut down in February, we are needing the next solution/ booster. Help!!

I have an AT&T Microcell that we have been using since 2013.  Am I correct in the understanding that AT&T periodically refreshes the software?  Aside from software, has the microcell been upgraded in any way that would require a hardware upgrade?  I have the white one with a Date Code of 01/13, Mode

The microcell tower in my house works fine except for one thing. Every time I leave the area and return, I lose my connection. I have to turn my Iphone off and then on again to get it back. This used to happen occasionally, but now it happens consistantly. My wife's phone does the same thing. Is the