I do not received adaquate service in my home.  I have to stand by the front window to make or receive a call.  My mother is sick and I have to have service.I want to buy a used microcell and activate it on my account, ATT customer service says ATT will not let you activate a used microcell.  They s

Does AT&T have a booster for the house that would increase the cellphone signal ?

ATT deactivated my microcell for lack of use. It is now in the hands of a new owner. The ATT phone rep claimed all the new owner needs to do is go to the ATT store for a new SIM card and they can re-activate. Does that sound right to you?

Did you get a new device? Awesome!   You might need to perform few easy steps to let your Microcell recognize it, read on for more information...

I've moved to new location and now I have almost no cell phone service in my new home. Is there any solutions from AT&T (signal boosters, etc) or do I have to switch to Verizon? The surprising part is this is in a well populated and busy area, not in the country or anything.

I have a 3G Microcell and it works only after being power-cycled. So every day I must go to the Microcell, unplug for 10 seconds and wait a few minutes for it to start working. I bought it used and have activated it properly, added the phone numbers, etc. Is this normal to have to do or was I sold a

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

I have an AT&T Microcell that we have been using since 2013.  Am I correct in the understanding that AT&T periodically refreshes the software?  Aside from software, has the microcell been upgraded in any way that would require a hardware upgrade?  I have the white one with a Date Code of 01/13, Mode

AT&T microcell shut down in February, we are needing the next solution/ booster. Help!!

I have always had issues with the 3G MicroCell and the LG G2.  I am currently on my second G2 and my third Microcell.  To make a long story short, the issue I am having now is the outgoing voice quality is absoluty terrible.  Cracks, pops, cut-ins and outs, robotic voice, and anything else you can t

The microcell tower in my house works fine except for one thing. Every time I leave the area and return, I lose my connection. I have to turn my Iphone off and then on again to get it back. This used to happen occasionally, but now it happens consistantly. My wife's phone does the same thing. Is the

Hi.  Back in May, I got a Microcell for my Office on the ***.  I used an external GPS antenna in the window, allowing me to locate the microcell more centrally to the office.  It worked great until about 3 weeks ago, and ever since then I have been calling support over and over to attempt to resolve

Att Microcell is needed in our area due to lack of cell towers. Have used for 7 years with no issue. This year because we did not return within 6 months, it was deactivated by ATT.    Still need as only get 1-2 bars service.   Cannot find how to reactivate.    Any sugg

I have been an AT&T customer for over 15 years and have seen the good and the bad in services and coverage. I also live in a fringe area and have minimal service at best. AT&T provided me with a Microcell years ago which was great and has served me well over the years. I don’t drop calls, I don’t ha

Hello. This is OttoPylot. I created a MicroCell Technical Guide that may be helpful to you. I try to keep my guide as current as possible given the ever-changing nature of ISP’s, equipment, customer’s needs/expectations etc. It is meant as a supplement to AT&T’s Customer Support but is not officiall

I have been an AT&T customer for over 20 years. I was with two other companies back in the 90's that AT&T purchased so I have never been with anyone else.We have recently moved to North Carolina and I live in the Goldsboro area. AT&T service is fine as it is on my street. Once you get into the house

Hi everyone, I have a big problem I'm hopeful someone will be able to help me with. For years with AT&T, we have never had cell phone service in our house. The local AT&T store was very good about agreeing to provide a microcell/femtocell to solve the problem, which got me quite excited! 😉 Unfortun

We work out of a basement office and have had bad service for years. Finally installing a MicroCell for use in the basement, but can't get it to keep GPS lock. Is this just not a solution for us? Microcell is brand new - model DPH-154 - made initial GPS lock sitting by the window that faces east (11

Just got the new Blackberry Priv and cannot get it to see my Microcell. Live in a place where it is absolutely necessary. I would hate to have to take this back. Anyone else having problems or has heard of a possible solution? Thanks!

I am attempting to use my microcell through my d-link router which has been previously done before. If I plug the router directly into the modem the microcell will work. If I plug it in through the router, it does not work. All light come on and stay on if plugged in without the router, with the rou