I frequently have latency spikes when gaming on my pc. I have ATT fiber so speed are very fast when there's no spike.  After doing some research I heard about potential packet loss and I ran a test. Here are the results.  If I'm reading it right, my modem is fine, but when it goes to the

I have a 2-wire 802.11b/g gateway connected to a wired u-verse DVR and a u-verse WAP for the wireless receivers.  I then have 2 wireless receivers.  One of the receivers I use wirelessly, but the other is connected via ethernet because its primary location is very far from the WAP.  Both receivers a

If you have just started having trouble or your service has been acting up for some time, check out some troubleshooting steps below. These steps below have been provided by the U-verse Community Managers and are the most common fixes based on their interactions with other forums members. Note:

Learn how to get your internet back up and running Therefore something is wrong and you need to get it fixed! Luckily getting your internet back up can be easy and simple as resetting the modem. By doing this you can: Improve slow or low speeds Get back in service (loss of internet) Improve poor

This just started happening withing the last week or so. I'm not sure what's going on since the service has been working fine for over 2 years so far. Then, the bottom fell out. In particular, what's going on at hop #2?162-233-0-3.lightspeed.sndgca.sbcglobal.net Here's a log from WinMTR for the a te

I am at my wits end and its been a week so I can’t fathom how people have maintained their sanity for 3+ months being jerked around by AT&T who can’t see the evidence laid out before them that there is an internal issue either negligence incompetence  or an ability to hire properly possibly even out

I'm experiencing regular periods of high packet loss and increased latency to Japan. This is an issue as I regularly speak with my exchange partner via Skype during these times. It appears that sometime in August 2019, a routing change may have been made on AT&T's network for traffic to Japan.

I just got the new iPhone 6.  I restored it from a working backup I made of my iPhone 5.  My Google Mail (Exchange) including contacts will only sync for a few hours then will not sync at all. I then lose all my emails and contacts that are from my Google account.  I did restore from that backup a f

A few days ago I started having an issue with my WiFi connection on all devices that have always worked correctly when connected. The devices  (iPhone, iPads and Samsung Galaxy S9) started acting as if the internet connection was lost. This only happens based on what I’m trying to access. The browse

I am experiencing 5-10% packet loss to a VPS I am trying to connect to. With VPN (on site) I have no issues and on a different ISP (off site) I don't have issues. I already had a technician come out to the property and he was not able to solve it. Connect Tech told me to email the Network Engineers

Original Issue Date: September 21, 2018Over the past few months I've spent countless hours on the phone with AT&T support in regards to an issue that is still unresolved. I've been missinformed throughout and any chance I had to resolve the issue on my own was lost due to the incompetence of untrain

Solutions for Text, Calling, and LTE Connections on iPhone Having the issues below? Trouble sending or receiving text messages Can't connect to the internet/ LTE network Call trouble No service or searching error message iPhone messages not going to Android  Try two quick fixes first Restart