My phone has been activated, but whenever I try to login to my AT&T account so I can add money, I'm told the password is wrong. I've never logged on before, so it should still be the default last 4 digits of my number, correct? In case it isn't, I tried using "Forgot Password"...and was told my numb

I have been attempting to log into my wireless account to pay my bill, and keep getting redirected to a different login page, which then returns me to the original login page... In reading back through different posts in this forum, it appears that this issue has been going on for at least a month n

My id, password, security questions don't work. I cannot access my yahoo account. I have been on hold for 1.5 hours.

Hello I'm a student who used AT&T service in USA as an exchange student. After graduating the high school, I came back to my hometown and I forgot to cancel the payment before leaving USA. I tried to access and cancel the payment in Korea but it is not possible because I can't get number code fo

I have forgotten the password to my email address [email scrubbed].  That account was created when I was very young and I do not remember the security question answers.  ATT bought out BellSouth but the bellsouth.net emails still exist.  I would like to have my email back.  What can I do to recover

I phrased it as a question so others could share. I am active duty and deployed and have had an absolute AWFUL time with the AT&T support team. My account was locked several times, despite the fact that I was inputting all of my information correctly, I couldn't submit an unlock request over my

I am attempting to access my AT&T account. My password and username are all correct. However, the final step requires you to verify your identity by imputting a code sent to your phone. My phone cannot receive texts right now, so I am utterly locked out. I am in rural Africa and cannot call AT&a

Of shore sales lie manipulate lie about not being able to look up accounts pursue sells at all cost even if u have account info to continue they will tell u they can't but they can will try and tell u they must verify u to transfer u just to gain access to account a ruthlessly hound u and tell u tha

Currently located in China, I have a prepaid wireless plan with AT&T, but I can't login to my account now. I tried to call their customer service hotline but no options for human customer representative. My ultimate goal is to cancel my AudoPay and possibly request a refund for April.

Received a verified text message from ATT that there was suspicious activity on my email account and to go through the password change process. I’ve had the att.net email for more than 25 years and have gone through the reset password many times. This time I received a screen that said “not enough

Hi I have a prepaid At&T sim card and I wish to change my plan on my account. However, I forgot my 4-digit password (it is not the last four digits of my number) and cannot access text message from the sim card because I am in Singapore. What is an alternate way to reset my password?Thank you!Cordel

Trying to change my credit card autopay to bank details and the short code they send to get into my account online or app doesn't arrive. I have called, they have tried over and over. Of course it's my fault I cannot get into my account because I don't remember the passcode, which I have never used.

My SBCglobal account will not sync. It will not let me reset the password. I have made multiple calls lasting hours. None of the steps I was directed to do allowed me to get into the SBCGlobal account that ATT froze. In fact one of the steps, clearing my cache, cookies, history etc, really fouled

I'm not interested in posting this on a forum, I'm interested in speaking with an AT&T technician who can fix my problem, but if that is not allowed, then here we go. Until August 26th, 2022, my email account was working fine. Then, on that date, messages stopped coming in.  I can still a

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

After I declined the international day pass I immediately had no service. I received a text with a phone number telling me if I want to change to call this number. I can’t call the number because I have no service. The call always fails. I tried to log onto my account, but they send a code by text

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

I have received an undated alert from AT&T via my AT&T account asking me to update my User ID to one that is an e-mail address. And I'm being told that it's best to use an e-mail address that is not my AT&T e-mail address. While I understand that this is for security reasons, this approa

Well, AT&T decided that since they couldn't solve the problem from my original post, they decided to just close the chat...how nice.... They've only partially fixed the problem & there is still the issue that I can only log into one of my 3 email sub-accounts at one time. Each time I d

I can log in on my phone and on a different computer. But on 1 computer it says "Check your entry and try again. Keep in mind, you’ll have to reset your password after too many unsuccessful sign-in attempts. Care Code: 201 [LU100]" This started about 1 week ago. I