Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (763)

Relevance

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

63

2

0

Forgot username on @bellsouth.net account

I have forgotten my username for my @bellsouth.net account -- but I remember my password. The email address is not the username (which I thought it was). I have had this email since the 1990's and my phone numbers have also changed. I need help recovering it as so many important items are linked to

Questions

28

0

0

HBO Max Account issues

Able sign in to HBO Max using AT&T credentials but unable to play anything ... It jumps back into signing in again. Upon further research, profile states that HBO Max subscription through AT&T has expired. Doesn't it come with Unlimited Elite subscriptions? My account is up to date and th

Questions

96

1

0

Do not fall for offshore sales tactics

Of shore sales lie manipulate lie about not being able to look up accounts pursue sells at all cost even if u have account info to continue they will tell u they can't but they can will try and tell u they must verify u to transfer u just to gain access to account a ruthlessly hound u and tell u tha

Questions

57

10

0

Looking to access an old @sbcglobal.net account

Hi all! My mother used to have an @sbcglobal.net email address some 15 years ago. We just remembered it and were wondering if we could access it again and revisit some of the old stuff sent from and received there. I'm not really sure where to start, we don't have the password and we haven't l

Questions

50

1

0

Home router management

Can I access my home router management screen using the IPv6 address of the router? If so, can the same router management screen be access remotely using my normal credentials?

Questions

22

1

0

Care Code: 205.61 when trying to log in to sbcglobal.net email account

I'm trying to log in to an sbcglobal.net account on a PC but I get, "Let's try that again. It looks like you entered the ID you use to sign in to DIRECTV... Care Code: 205.61." I cancelled my DIRECTV account almost 2 years ago so there hasn't been a DIRECTV account associated with this email since t

Questions

785

3

SBCGLOBAL Email Hacked - Security Questions Changed

My email has been hacked and they changed my security questions. I am stuck in a loop and am extremely frustrated. I just need a phone number to call someone to assist me to fix this issue.

Questions

55

0

0

Who is Upset with the Military Support?

I phrased it as a question so others could share. I am active duty and deployed and have had an absolute AWFUL time with the AT&T support team. My account was locked several times, despite the fact that I was inputting all of my information correctly, I couldn't submit an unlock request over my

Questions

24

6

0

Deleted account to solve password problems and can't restore

My ATT.net email account stopped recognizing my password and I would create a new password every time I logged in. This was over a period of a couple of weeks. A friend said she'd had the same problem and solved it by deleting the account and then starting it up again. A week ago I believe I delete

Questions

33

0

0

I want to edit my subaccounts, but can't find a list of them

I'm having trouble asccessing my email, which is through bellsouth.net. I use Thunderbird and POP3 service and it has woorrked for years.A while back I got a message that my password wasn't working anymore. So, I tried the usual "Reset Password" routine and was issued a new password consisting of si

Questions

36

1

0

Still Getting Locked Out of My Yahoo Account & att.net & constantly getting logged out too! Non-stop password reset! Super Frustrating

Well, AT&T decided that since they couldn't solve the problem from my original post, they decided to just close the chat...how nice.... They've only partially fixed the problem & there is still the issue that I can only log into one of my 3 email sub-accounts at one time. Each time I d

Questions

77

2

0

Need help with being locked out of email

Like several others, I am locked out of my email account and one of my security questions changed and I don’t have an answer. I’m beyond frustrated because my phone totally died and I’m logged out of my backup email to receive password help. Can I please get a temporary password sent to my work emai

Questions

60

4

0

Forgot Password and Security Questions for Old att.net Email Account

I have been using my old att.net email for a while now with the only access being on my phone because I forgot both the password and the security questions (the phone was still logged in from long ago), and I realized today that I stopped receiving emails to my phone on August 3rd because says the p

Questions

86

2

0

Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Questions

79

3

0

Setting up an onlie login. I can't reeive a auth code becae I dont have a cell phone.

How can set up a online login without having a cell phone? It keeps saying it sent a code to my house phone.

Questions

40

3

0

Email logon failure

Unable to logon my att yahoo email account despite repeated tries. Chat with tech support for hours, on Monday, Tuesday, and Wednesday, no joy. They referred me to 877-267-2859. Eventually after automated questions and live agent, she transferred me to internal tech support, who could only help me i

Questions

70

1

0

Cannot sign into my sbcglobal.net email account

I'm unable to log into my sbcglobal.net email account. On the log in screen, when I enter my sbcglobal email address and click that I'm not a robot, it sends a verification code to the same account that I cannot get into. Last week I ended my landline and DSL service but thought AT&T lets you ke

Questions

1.6K

1

0

AT&T e-mail requiring a new password continuous loop

I am having a login problem that is causing a looping issue. I have seen this same issue posted in this forum and I have added my comments to this other thread, however the AT&T help specialist has not responded to any of my comments in that thread (only the original member that started the thr

Questions

4.4K

17

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

103

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.