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Constant Authentication Error on AT&T Thanks/myAT&T App

Every time I try to take advantage of AT&T's current benefits and contests, I get the authentication error, "Uh oh. An error has occurred. Please check back later. Authentication error. CustomerProfile-1000 - No accounts found." I have current services, my login information is correct, I have tr

Questions

 • Account Features

38

1

0

sbcglobal account has not synced since August. Multiple calls to support lasting hours still have not resolved the problem

My SBCglobal account will not sync. It will not let me reset the password. I have made multiple calls lasting hours. None of the steps I was directed to do allowed me to get into the SBCGlobal account that ATT froze. In fact one of the steps, clearing my cache, cookies, history etc, really fouled

Questions

 • AT&T Mail Login & Security

54

3

0

GoPhone current payment page broken...

The GoPhone current payment page to manage your auto refill account is broken and has been for 3 months...  This link:https://www.myprepaidrefill.com/MobilityUSWeb/processLogin.do?p3=en_US&p2=enqb8t1M6nmJxz49DaqfXzZ94Yo=&p1=5039139365&&source=Cingular Does not let you log in... Then:Click Here (GoPh

Questions

 • Online Account Access

514

1

0

0

my new at&t account

i'm havin difficulty signing into my account & wanted to know if my girlfriend could show her ID since one of the phones is hers?

Questions

 • Online Account Access

22

1

0

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

 • Wireless Billing

60

2

0

Email logon failure

Unable to logon my att yahoo email account despite repeated tries. Chat with tech support for hours, on Monday, Tuesday, and Wednesday, no joy. They referred me to 877-267-2859. Eventually after automated questions and live agent, she transferred me to internal tech support, who could only help me i

Questions

 • AT&T Mail Login & Security

59

1

0

You won't accept my address

I can't create an account because you won't accept my address. I have a phone and service, but they used the store address to do so. I want to set up auto pay. Where I live in Alaska we don't have house numbers, just a highway marker number and a PO Box which you don't allow. How do I get past t

Questions

 • Online Account Access

278

1

0

sbcglobal.net email account

I am unable to access by sbcglobal.net account. When I try to login it sends me to "verify you are not a robot" screen, after completing that task it gives me a pop up screen stating that a verification code was sent to the exact same email that I was trying to access.  Who can we call to get

Questions

 • AT&T Mail Login & Security

91

2

Why won't my email accept my password??

My att email does not accept my password and asks me to change it every few days. If I don't select "Keep me signed in" I have to change it several times a day on all devices if I logout on any one device. . I use Chrome on my PC, Samsung email on my Galaxy mobile device and Galaxy Tab. How do I fi

Questions

 • AT&T Mail Login & Security

52

0

0

Unable to Login to Sbcglobal.net Email Account

ATT and Yahoo refuse to assist me and blame each other. Yahoo directs me to ATT and ATT just hangs up on me in their support center.   I've been unable to log into my Sbcglobal.net account through Yahoo email since 7/25/2020   i've tried every forum and reset posted and nothing works.   Please Help!

Questions

 • AT&T Internet Account

142

1

0

Multiple ATT.net e-mail accounts can no longer be accessed on Yahoo

Up until recently, my wife was able to "sign-out" then I was able to "sign-in" on Yahoo. But now it keeps defaulting to my wife's sign in, meaning I can no longer get my e-mail on the Yahoo website. Anyone know the solution?

Questions

 • AT&T Internet Security

88

1

0

Deleted account to solve password problems and can't restore

My ATT.net email account stopped recognizing my password and I would create a new password every time I logged in. This was over a period of a couple of weeks. A friend said she'd had the same problem and solved it by deleting the account and then starting it up again. A week ago I believe I delete

Questions

 • AT&T Mail Login & Security

29

0

0

Still Getting Locked Out of My Yahoo Account & att.net & constantly getting logged out too! Non-stop password reset! Super Frustrating

Well, AT&T decided that since they couldn't solve the problem from my original post, they decided to just close the chat...how nice.... They've only partially fixed the problem & there is still the issue that I can only log into one of my 3 email sub-accounts at one time. Each time I d

Questions

 • AT&T Mail Login & Security

64

2

0

Can't pay online

Website don't work. Can't login, pay a bill without signin. Can't call to support because I don't speak English.

Questions

 • Wireless Account

69

5

SBCGLOBAL Email Hacked - Security Questions Changed

My email has been hacked and they changed my security questions. I am stuck in a loop and am extremely frustrated. I just need a phone number to call someone to assist me to fix this issue.

Questions

 • AT&T Mail Login & Security

48

0

0

Unable to sign into my att email account on my computer

After forgetting my passcode to my email account I changed it and was successful logging in on my cell phone, however I keep getting an unsuccessful log in attempt on my personal computer with the care code 201 (LU 100), stating if I have too many unsuccessful attempts I will have to reset again. I'

Questions

 • AT&T Mail Login & Security

51

1

0

Looking to access an old @sbcglobal.net account

Hi all! My mother used to have an @sbcglobal.net email address some 15 years ago. We just remembered it and were wondering if we could access it again and revisit some of the old stuff sent from and received there. I'm not really sure where to start, we don't have the password and we haven't l

Questions

 • AT&T Mail Login & Security

30

1

0

Bellsouth Account Stolen

Someone changed my login ID and password on my email account and I can no longer login.  Who can I call about this issue?

Questions

 • AT&T Mail Login & Security

33

1

0

How to reset myAT&T password or PIN code while outside the U.S. ?

Currently located in China, I have a prepaid wireless plan with AT&T, but I can't login to my account now. I tried to call their customer service hotline but no options for human customer representative. My ultimate goal is to cancel my AudoPay and possibly request a refund for April.

Questions

 • Account & Usage

122

1

0

Now I have no service

My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight

Questions

 • More AT&T PREPAID Discussions

25

1

0

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