Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (763)

Relevance

Accepted Solution

I am locked out of my email account

I need help accessing my att.net email accounts. Tried several times to log in and now I am locked out.  I use my android for my emails and now I can't get to them on my computer.  I have a couple email accounts linked to my main one and can't get to any of them.  I'm beyond upset.&n

Questions

301

3

0

Official Solution

I can't log into MyATT, automatically loads DirecTV account so I no longer have access to my bill or email account information

I was on the phone with ATT, DirecTV, and Uverse for over 3 hours last week trying to get help unlinking MyATT account from my DirecTV account. Someone was supposed to call me back 2 days ago after the "engineers" looked at why I can no longer access MyATT. My DirecTV account is billed through ATT a

Questions

246

5

0

Accepted Solution

i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

Questions

139

28

0

Accepted Solution

Care Code 201 lu100

Can't get into email

Questions

258

1

0

Password recovery for at&t prepaid account when not in the US

Hi I have a prepaid At&T sim card and I wish to change my plan on my account. However, I forgot my 4-digit password (it is not the last four digits of my number) and cannot access text message from the sim card because I am in Singapore. What is an alternate way to reset my password?Thank you!Cordel

Questions

22

1

0

Why does AT&T keep changing the email login fields?

When a user logs in to their email from a desktop pc, it is convenient to use the tab key to jump from the id field to the password field.  Sorry I am not using a tablet!  The programmers seem to like to put little ? fields in the way.  Hitting tab stops on each of these do nothing fields.  How abou

Questions

419

1

0

0

use NON AT&T email for Internet Account user ID???

Inside MyAT&T profile for AT&T Internet account, by "Change the UserID," there's a "tip" or suggestion that says about choosing an address (paraphrasing), "It's really better to use an address that's NOT AT&T email." Why would that be? Or is

Questions

27

0

0

Bellsouth.net Account login failed Locked out of account

Locked out of my bellsouth.net account. Security question answers are indicating incorrect.  Not allowing additional questions to be asked for verification.

Questions

18

0

0

att.net email not accessible for 13 days/constant loop of resetting password

I was logged out of my email address on Nov 1, 2018.  I attempted to sign back in and upon inputting my user ID (email address) and pressing next, I was sent to att.com and had to input info to reset my password.  I completed this process and went to sign back in and have been stuck in a constant lo

Questions

232

1

0

0

Unable to Login to Sbcglobal.net Email Account

ATT and Yahoo refuse to assist me and blame each other. Yahoo directs me to ATT and ATT just hangs up on me in their support center.   I've been unable to log into my Sbcglobal.net account through Yahoo email since 7/25/2020   i've tried every forum and reset posted and nothing works.   Please Help!

Questions

142

1

0

My phone is locked out, saying SIM card is PUK locked

I fell asleep with my fingers on the screen...Must've locked device due. Now I cannot unlock it because its asking for 8 numeric password... I don't recall it? How can I RECOVER MY PUK CODE if I cant

Questions

47

1

0

HBO and AT&T Unlimited Plus Account

I upgrade to the AT&T Unlimited Plus with HBO included yesterday and cannot access my new account. I do not use the AT&T TV service of any kind and only have the wireless plan with my phones. I have tried logging in on the app on my iPhone as well as on my computer and am having a service error pop

Questions

60

2

0

Logging into account management abroad

I travel frequently and when I am abroad, I can never login to the account management portal. It just says "oops something went wrong try clearing cookies" I have tried different browers, devices, cookie clearing, the only consistent thing seems to be that if I am abroad, I cannot login. What is the

Questions

321

5

0

0

Why won't my email accept my password??

My att email does not accept my password and asks me to change it every few days. If I don't select "Keep me signed in" I have to change it several times a day on all devices if I logout on any one device. . I use Chrome on my PC, Samsung email on my Galaxy mobile device and Galaxy Tab. How do I fi

Questions

56

0

0

Constantly having to change password

Hello! Hopefully someone can help me. For the past year or so, every few weeks when I go to open my email, I get this message: The limit for unsuccessful sign-in attempts has been reached. Select Forgot user ID or Forgot password to restore access. CARE CODE: 205.2 [LU003] The only

Questions

56

1

0

Can't access my E-Mail

I moved to Germany a while back and thought I migrated all my log-ins from my att.net Email to my new Email. Today though, my Instagram got locked and I noticed, that the Email for my Instagram account was still my old att.net Email Address! You have since switched to User IDs and I can't log into m

Questions

48

3

0

sbcglobal.net strikes again

I was able to finally get into my account. I saved the password to my devices & also I wrote it down. I was able to stay logged in for a couple weeks & everything was fine. Now today I cannot log in & I get a 205 error on first try. Then I tried to just reset password & says hmmm...d

Questions

24

1

0

bellsouth.net email pass word locking out

since March 6, 2022, I have had to reset my password 11 times- when I go to my account, and attempt to login, the error message will indicate that I have tried to log in too many times and need to reset my password. I have tried leaving my computer logged in - good for about 1 to 2 weeks and then th

Questions

51

1

0

My ATT U-Verse email assigned April 28, 2014 has somehow been appropriated by YAHOO!

This is Monday, 2019.02.04.1937.CT about a two year period being unable to login to att.net or att.com, being unable to pay my bill online, being charged a service fee for paying by telephone, and now learning AT&T has somehow allowed YAHOO! to appropriate/confiscate/claim my AT&T U-Verse email addr

Questions

246

3

0

0

Unable to log into Web email

This morning our entire office was unable to log into our email using currently.att.yahoo.com. We sign in and the email goes through the motion and ends back at the sign in screen. We have tired multiple computers, all browsers and still ended up in the same place, unable to check our business e

Questions

36

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.