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Cannot connect to my AT&T account: auto logout and come back to homepage

Hello, We have AT&T internet at home (works great!) since december 2021. Since a couple of days I cannot connect to my AT&T account. When I enter my credentials, it seems to work but then it comes back to the homepage of AT&T (not logged in). There is no error message and this happens

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248

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I can't log into my email - I'm getting error code 652314

I can't log into my email. Getting error code 652314. Tried changing the password and still can't gain access to my email.  Was working last night.  Have not had a problem in 10 years of using this email, but suddenly today I can't read my email.  Need a resolution immediately as I h

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1.4K

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Missing mail and folders since server settings change

For at least the last couple of years with MacMail my server settings was imap.mail.yahoo.com & smtp.mail.yahoo.com. The last week or so I wasn’t able to sign in on my iMac’s mail. The password and user name was correct, still didn’t work. after a few days talking here with the @@AT&T h

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45

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How do i create a secure mail key for an sbcglobal.net email address

I've read the directions about creating a secure mail key in my profile for any email addresses listed. When I check my profile, the only email address that shows up is an @att.net email address. The sbcglobal.net email address isn't listed in my profile (though it is verified in my account). How d

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480

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login

I receive a message on my desktop saying I've logged in too many times when I haven't logged in. Did this to me 2 days ago also.  This is not happening on my iPhone or iPad.  Solution?

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149

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Original owner of Family Plan Account left and now existing memebers can't access the account

There has been a change in account owners for our family plan and the original owner left the plan YEARS ago. While the automatic billing and auto-draft are completed promptly for our account, no one who is currently on the account seems to be able to get any support or access to the account to make

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91

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Need Help With PREPAID Roaming in Korea

Hi, I found out through another post I made that prepaid subscriptions don’t have roaming in Korea. I can’t sign in to my AT&T account because I can’t get the verification code text to sign in, nor can I make any calls or use live chat. I really need help with figuring out my b

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2.3K

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Unauthorised Autopay Subscription

I bought a prepaid SIM on a trip to the US and explained to the cashier that I don't need or want the Autopay subscription as I would be in the US for less than a month. However, I have apparently been subscribed to this service without my consent as my account is being credited every month. I've

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151

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Why does this say I already have a user account for my phone number?

I tried making an account for my prepaid service with my prepaid phone number and it says I already have one and I’ve never made one. Any idea why that may happen?

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81

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Where is secure mail key?

Where can I find this for my att email account?

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354

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Cannot access my sbcglobal.net email on computer

I have an very old sbcglobal.net email account. About 6 months ago I quit being able to access it through the link on the MyYahoo page.  When I login and provide my email address it takes me to another login page where I have to enter my user id.  I enter my user id and password and am ta

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8.2K

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Unable to sign in using MyAT&T app Care code: 600

For the last few days, whenever I attempt to use the MyAT&T app I am unable to login. I open the app, select sign in, select my user id, it buffers for quite a while, then I receive a pop-up message saying, “Hmm, looks like there’s an issue with either the network connection or the server. Try s

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2.7K

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I pay my phone bill but the account is not in my name so when we fight he shuts my phone off. How can I stop this

My AT&T account is in my husband's name but as soon I I do something he doesn't like or I don't follow his rules, he shuts off my service. I pay my bill and don't want him to have the ability to do this. Please help

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213

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WatchTV - I am stuck in a login loop.

Every time I try to login to the WatchTV service I get sent to the WatchTV FAQ page. I click on the "login" link in the upper right corner of the page and it just goes back to the page and not logged in. Any assistance would be appreciated.

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703

7

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ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

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352

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iPhone is unavailable

How do I unlock an iPhone 12 that says unavailable. It’s my daughters phone and her baby sister got a hold of it and locked it

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139

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AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

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245

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Login info for account

It appears something has gone haywire with my online portal. When I use my email it says there is not account linked to that email. But then if I do a search by phone number and zip code, it's says that the information is incorrect, but I've lived at the same address (and always use it for billing a

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51

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uverse app on iphone and ipad

i am no longer able to sign in to the uverse app on my iphone and ipad ... it has been a problem since at least december 2021 I have tried my regular email log in and my primary member id. neith of them work   it seems the problem may have started when all att accounts were linked with a

Questions

408

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0

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Can't verify HBO Max on Roku

I just installed the new HBO Max channel on my Roku. When I go through the process to verify my account on hbomax.com/tvsignin, I select AT&T as my provider use my att.net account for login. But it's not accepted. I'm able to login to HBO Max on my computer. What to do? Thanks. -- Sam

Questions

484

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