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Original owner of Family Plan Account left and now existing memebers can't access the account

There has been a change in account owners for our family plan and the original owner left the plan YEARS ago. While the automatic billing and auto-draft are completed promptly for our account, no one who is currently on the account seems to be able to get any support or access to the account to make

Questions

189

3

0

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Missing mail and folders since server settings change

For at least the last couple of years with MacMail my server settings was imap.mail.yahoo.com & smtp.mail.yahoo.com. The last week or so I wasn’t able to sign in on my iMac’s mail. The password and user name was correct, still didn’t work. after a few days talking here with the @@AT&T h

Questions

90

2

0

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I can't log into my email - I'm getting error code 652314

I can't log into my email. Getting error code 652314. Tried changing the password and still can't gain access to my email.  Was working last night.  Have not had a problem in 10 years of using this email, but suddenly today I can't read my email.  Need a resolution immediately as I h

Questions

1.5K

3

0

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iPhone is unavailable

How do I unlock an iPhone 12 that says unavailable. It’s my daughters phone and her baby sister got a hold of it and locked it

Questions

251

1

0

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sbcglobal mail account auto logs out instantly on all devices

For a few months now my sbcglobal.net account will auto log out the moment i click log in, i've tried waiting, logging in multiple times, clearing my cache and cookies, trying other browsers, trying on mobile, i get the same auto-log out every time.

Questions

250

7

0

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I pay my phone bill but the account is not in my name so when we fight he shuts my phone off. How can I stop this

My AT&T account is in my husband's name but as soon I I do something he doesn't like or I don't follow his rules, he shuts off my service. I pay my bill and don't want him to have the ability to do this. Please help

Questions

284

3

0

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Unable to login due to 'security issues' on ATT end

I have been on the phone for the last month trying to sort email issues for my old primary email [email scrubbed]. I have had my email reset a few times as I always get an error that the number of login attempts blocks me from future logins although it is the right email. I was reached out by a m

Questions

127

1

0

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Need Help With PREPAID Roaming in Korea

Hi, I found out through another post I made that prepaid subscriptions don’t have roaming in Korea. I can’t sign in to my AT&T account because I can’t get the verification code text to sign in, nor can I make any calls or use live chat. I really need help with figuring out my b

Questions

2.6K

10

0

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Where is secure mail key?

Where can I find this for my att email account?

Questions

700

1

0

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How do i create a secure mail key for an sbcglobal.net email address

I've read the directions about creating a secure mail key in my profile for any email addresses listed. When I check my profile, the only email address that shows up is an @att.net email address. The sbcglobal.net email address isn't listed in my profile (though it is verified in my account). How d

Questions

584

2

0

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Set Up And Installation

I have just switched from fixed wireless to internet air. I was told to set it up and log in with my existing att user id, but when i try, it tells me that id is already linked to an att internet air account.  I told the rep that and he said don't worry about that, you can fix that later. 

Questions

294

1

0

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Locked out of email CANNOT get to answer security question screen

Email ID was hacked by someone attempting too sign in too many times. When I enter "I forgot password" it brings me to screen CARE CODE 205.2 [LU003] and wants me to enter my email and last name. However after I do that, it says it didn't work and the only option it to say I forget my user ID (which

Questions

105

5

0

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ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Questions

486

4

0

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WatchTV - I am stuck in a login loop.

Every time I try to login to the WatchTV service I get sent to the WatchTV FAQ page. I click on the "login" link in the upper right corner of the page and it just goes back to the page and not logged in. Any assistance would be appreciated.

Questions

725

7

0

0

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Email password reset

I'm being prompted to reset my bellsouth.net email account password after supposedly trying to "sign in unsuccessfully too many times." This doesn't make sense since the password is in my computer's keychain, which has not changed. The "care code" the message cites is CARE CODE: 205.2 [LU003]. The l

Questions

758

4

0

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Cannot access my sbcglobal.net email on computer

I have an very old sbcglobal.net email account. About 6 months ago I quit being able to access it through the link on the MyYahoo page.  When I login and provide my email address it takes me to another login page where I have to enter my user id.  I enter my user id and password and am ta

Questions

9.1K

6

0

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Unable to sign in using MyAT&T app Care code: 600

For the last few days, whenever I attempt to use the MyAT&T app I am unable to login. I open the app, select sign in, select my user id, it buffers for quite a while, then I receive a pop-up message saying, “Hmm, looks like there’s an issue with either the network connection or the server. Try s

Questions

4.6K

3

0

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How do I gain access to an old email account?

This email was established when I had AT&T DSL. I still have one email account active that was linked to the DSL, but need items in the other email.

Questions

173

1

0

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Account Login

I’m a new customer and I chose to get a new number. I haven’t received my account number and I don’t my new number yet. How can I login to my AT&T app with out either of those? I’m just trying to track my phone to see when it will be delivered, but I can login.

Questions

203

2

0

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Can't verify HBO Max on Roku

I just installed the new HBO Max channel on my Roku. When I go through the process to verify my account on hbomax.com/tvsignin, I select AT&T as my provider use my att.net account for login. But it's not accepted. I'm able to login to HBO Max on my computer. What to do? Thanks. -- Sam

Questions

492

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