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Why does this say I already have a user account for my phone number?

I tried making an account for my prepaid service with my prepaid phone number and it says I already have one and I’ve never made one. Any idea why that may happen?

Questions

 • Account & Usage

61

2

0

Accepted Solution

Official Solution

Cannot access my sbcglobal.net email on computer

I have an very old sbcglobal.net email account. About 6 months ago I quit being able to access it through the link on the MyYahoo page.  When I login and provide my email address it takes me to another login page where I have to enter my user id.  I enter my user id and password and am ta

Questions

 • Community lounge

5.5K

4

0

Accepted Solution

Official Solution

sbcglobal mail account auto logs out instantly on all devices

For a few months now my sbcglobal.net account will auto log out the moment i click log in, i've tried waiting, logging in multiple times, clearing my cache and cookies, trying other browsers, trying on mobile, i get the same auto-log out every time.

Questions

 • AT&T Mail Login & Security

165

7

0

Accepted Solution

Official Solution

How do i create a secure mail key for an sbcglobal.net email address

I've read the directions about creating a secure mail key in my profile for any email addresses listed. When I check my profile, the only email address that shows up is an @att.net email address. The sbcglobal.net email address isn't listed in my profile (though it is verified in my account). How d

Questions

 • AT&T Internet Security

331

2

0

Accepted Solution

Official Solution

Unable to sign in using MyAT&T app Care code: 600

For the last few days, whenever I attempt to use the MyAT&T app I am unable to login. I open the app, select sign in, select my user id, it buffers for quite a while, then I receive a pop-up message saying, “Hmm, looks like there’s an issue with either the network connection or the server. Try s

Questions

 • Online Account Access

669

1

0

Accepted Solution

Official Solution

AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

 • AT&T Fiber Installation

239

6

0

Accepted Solution

Official Solution

Account Login

I’m a new customer and I chose to get a new number. I haven’t received my account number and I don’t my new number yet. How can I login to my AT&T app with out either of those? I’m just trying to track my phone to see when it will be delivered, but I can login.

Questions

 • Wireless Account

93

2

0

Accepted Solution

Official Solution

uverse app on iphone and ipad

i am no longer able to sign in to the uverse app on my iphone and ipad ... it has been a problem since at least december 2021 I have tried my regular email log in and my primary member id. neith of them work   it seems the problem may have started when all att accounts were linked with a

Questions

 • Watching U-verse TV

350

6

0

Accepted Solution

Official Solution

Cannot log into account to cancel my service

I recently got a last minute deployment and need to cancel my service and have my phone unlocked so that I can buy a local line and talk to my family. Every time I to log into my account it says "An error occurred while processing your request." I have tried using different browsers and they all dir

Questions

 • Online Account Access

303

21

0

Accepted Solution

Official Solution

CARE CODE: 205.61 when trying to log into email

I used to be able to keep my email open without an issue. Now it automatically logs me out after an unspecified amount of time.  And quite often I have an issue logging back in to be able to access my email.  This is VERY frustrating! I get this message in a pop-up window  "You’re

Questions

 • AT&T Mail Login & Security

106

1

0

Accepted Solution

Official Solution

Can't login to email

I can’t log in on my iPad. I am entering the most recent and correct password and answering the security questions correctly and it’s saying I’m wrong. I can get in on my phone, just not my iPad.  It’s very frustrating.  I can’t use the yahoo icon on my IPad as it tries to take me to an

Questions

 • AT&T Mail Login & Security

67

1

0

Accepted Solution

Official Solution

Can't verify HBO Max on Roku

I just installed the new HBO Max channel on my Roku. When I go through the process to verify my account on hbomax.com/tvsignin, I select AT&T as my provider use my att.net account for login. But it's not accepted. I'm able to login to HBO Max on my computer. What to do? Thanks. -- Sam

Questions

 • HBO Max Login & Installation

466

2

0

Accepted Solution

Official Solution

Closed

att.net Login Issue

Hello all, We are aware of an email issue that is preventing our members from logging in. We do not have a time-frame this will be resolved but our teams are actively working to address this.   Logging in using login.yahoo.com is a workaround.   Thanks ATTJohnCS, AT&T Commu

Questions

 • AT&T Mail Login & Security

22.6K

23

0

Accepted Solution

Official Solution

Deleted email account??

About 6-7 mom ago my ex-husband (unbeknownst to me) canceled what was once our shared internet account when he moved in with his affair partner. For personal safety and privacy issues, I had mostly switched my personal emails to an email address unknown to him. I had some very important information

Questions

 • AT&T Mail Login & Security

172

1

0

Accepted Solution

Official Solution

Can't sign in to one of my ATT.Yahoo email accounts

When I try to sign in to one of my ATT.Yahoo email accounts I just get a screen with Currently From AT&T|yahoo! in the upper left corner and the same thing on the right side of the screen with Hi,there! and Welcome Select an account to sigh in or manage a saved account on this device under it a

Questions

 • AT&T Mail Login & Security

5.9K

25

Accepted Solution

Apple has locked my 2 phones & AT&T requires sending texts to verify

I've been unable to access my wireless account because AT&T requires verification via text. I haven't had the use of my Iphones 11 & 6 since late May, but that's an Apple problem. Because I am unable to send or receive Texts for verification of my accounts, I can't find a way to unlock the

Questions

 • Online Account Access

321

12

0

Accepted Solution

Any way to log into ATT.com without a smartphone?

I try to log into att.com. It takes me to the verify screen. The verify screen does not have my phone number, only the other two numbers on the account.  I assume it is because I don't have a smartphone, the others do. I can't use ZenKey since that requires a smartphone.  Any way I can ge

Questions

 • Account Features

610

2

0

Accepted Solution

Lost access to sbcglobal.net email -- redirects to att.net account

I have two email addresses -- an att.net account which I never use and an sbcglobal.net account which is my primary account. Two days ago when accessing sbcglobal email through mail.yahoo.com it asked me to log in again (as it does from time to time -- no big deal) but this time it redirected me to

Questions

 • AT&T Mail Setup

19.9K

1

Accepted Solution

I am locked out of my email account

I need help accessing my att.net email accounts. Tried several times to log in and now I am locked out.  I use my android for my emails and now I can't get to them on my computer.  I have a couple email accounts linked to my main one and can't get to any of them.  I'm beyond upset.&n

Questions

 • AT&T Mail Login & Security

287

3

0

Accepted Solution

i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

Questions

 • Wireless Billing

133

28

0

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