
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
I have spend over 9, yes 9, hours on the phone with ATT land line "customer support" (which doesn't seem to exist). I already have an online ID with my Direct TV account on it. I have tried 74 times to add my new home phone number to my online account. When I type in my phone number and
Questions
•
Landline Phone Troubleshooting
Accepted Solution
Official Solution
I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
My att prepaid account is inactive. So I can't receive the verification code text message. How do I sign into my account?
Questions
•
Account & Usage
Accepted Solution
Official Solution
As I've seen in this forum many of you have been experiencing the same error and endless loop of trying to login with your provider AT&T the past few days not been able to enjoy HBO Max. After 8 extremely long support calls to various departments and getting transferred numerous times getting no
Questions
•
Max Login & Installation
Accepted Solution
Official Solution
I have used sbcglobal.net for decades - since I got it at a firm I worked at. It’s now ATT. It works fine on my iPhone. It works fine on my Mac. It works fine on my Windows 10 PC. But EVERY TIME I switch from the phone to a PC or Mac it tells me I have used the wrong password too often and directs m
Questions
•
AT&T Mail Login & Security
Accepted Solution
Official Solution
I’m so upset right now! I broke away from my moms account yesterday, and got my own account. I had a previous AT&T ID from posting on the forums here, so I used that to set up my new wireless account. I am am having trouble logging into at&t Thanks, it keeps telling me “401-ID: CustomerProfile-1000
Questions
•
Account Features
Accepted Solution
Official Solution
I have locked myself out of my SIM card some how on my iPhone SE 2nd Generation 2020. I need my PUK Code so I can unlock my SIM card and use cellular data and receive text messages on my iPhone. Unfortunately I currently can not receive iMessages because my I am also locked out of my AppleID
Questions
•
Apple
Accepted Solution
Official Solution
I need help with calls being blocked on my iphone & someone getting on my accounts & emails??? Lacey Walker
Questions
•
Apple
Accepted Solution
Official Solution
Hey all, trying to get in to take the copyright infringement tutorial and keep getting this error. I've only got the one account with ATT, so not sure what else to try. Does it on three different computers so it's not native to any one PC.
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
i need help with my sbcglobal email i dont remember the answers to the security questions
Questions
•
AT&T Mail Login & Security
Accepted Solution
Official Solution
Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei
Questions
•
AT&T Internet Plans
Accepted Solution
Official Solution
From AT&T “Go to my account”, I selected - “Combine all your AT&T accounts to one ID” I was able to link one of my email subaccounts without any problem. When I try to link a second email subaccount, I keep getting the following message (for over 3 weeks now): "Sorry, but we can't combine [email
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
I have forgotten my password, when I try and reset it I am prompted to answer security questions which I don't believe I ever set up. I have had this email for about 15 years and have moved and changed phone numbers several times. So I do not remember which telephone number or zip code might have
Questions
•
AT&T Mail Login & Security
Accepted Solution
Official Solution
Can't a company the size of AT&T ($135.56 billion) fix a stupid login problem? They sure don't have a problem raising prices.
Questions
•
AT&T Mail Login & Security
Accepted Solution
Official Solution
How do I connect to the cloud to manage my account??
Questions
•
Wireless Account
Accepted Solution
Official Solution
I can't log into my email. Getting error code 652314. Tried changing the password and still can't gain access to my email. Was working last night. Have not had a problem in 10 years of using this email, but suddenly today I can't read my email. Need a resolution immediately as I h
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
For at least the last couple of years with MacMail my server settings was imap.mail.yahoo.com & smtp.mail.yahoo.com. The last week or so I wasn’t able to sign in on my iMac’s mail. The password and user name was correct, still didn’t work. after a few days talking here with the @@AT&T h
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
I bought a prepaid SIM on a trip to the US and explained to the cashier that I don't need or want the Autopay subscription as I would be in the US for less than a month. However, I have apparently been subscribed to this service without my consent as my account is being credited every month. I've
Questions
•
Account & Usage
Accepted Solution
Official Solution
Every time I try to login to the WatchTV service I get sent to the WatchTV FAQ page. I click on the "login" link in the upper right corner of the page and it just goes back to the page and not logged in. Any assistance would be appreciated.
Questions
•
Account Features
Accepted Solution
Official Solution
I've read the directions about creating a secure mail key in my profile for any email addresses listed. When I check my profile, the only email address that shows up is an @att.net email address. The sbcglobal.net email address isn't listed in my profile (though it is verified in my account). How d
Questions
•
AT&T Internet Security