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configuring my modem

I tried a factory reset but still cant login to my BGW210 even using the device access code printed on the modem itself. I have internet access but I want to reconfigure this device. Can I change it to bridge mode? I need to change the internal LAN subnet. I want to turn off wifi. I have my own gat

Questions

 • AT&T Internet Equipment

74

6

0

months of having to reset password

It has been months and I am still having to reset my password(both att.com and myatt{which i dont use anymore}).Getting the: to many attempts error message, but I havent tried at all until I need to go on att.com. I had been told to clear some caches guess for the app; dont use the app so it doesnt

Questions

 • AT&T Mail Login & Security

41

1

0

Secure Family forces logon with every use

My Secure Family app (Android) forces me to log in each time I use the app, even with the "Keep me signed in with this ID" checkbox checked.  Upon login, the app goes through the "first time setup processes".  This process is repeated if I keep the app active, switch apps and then come back to Secur

Questions

 • Account Features

256

4

0

0

app doesnt recognize me

app doesnt recognize my email and password

Questions

 • Troubleshoot

77

1

0

Unable to access sbcglobal.net email account

Hi, I've been using my sbcglobal.net email address for about 20 years and I have a massive amount of important/personal information associated with it. A couple of months ago, my daughter tried signing into my account on a new device too many times and locked me out of the account. I never added

Questions

 • AT&T Mail Login & Security

124

1

0

Antivirus Plus

When I attempt to download the software, it goes to the login page. I put in my login information and I get a message the Im not using the correct login ID.

Questions

 • AT&T Fiber Account

17

2

0

can't send or receive emails

Att.net emails worked for 15+ years. Stopped suddenly. Couldn't login but got error message "NOT FOUND ON ACCELERATOR". If I tried logging in from att.yahoo.com yahoo returns my address is unknown. Spoke to 3 different departments, reset my password 3 times and finally able to login and view my pr

Questions

 • AT&T Internet Security

94

0

0

trying to login into my wireless account

I've been trying for the last three days to log in to my wireless account. No matter what browser, server, or portal I try, I always get timed out. If I use Firefox or Chrome, I get the message: "The connection has timed out. cprodmasx dot att dot com took too long to respond."If I use Safari, I get

Questions

 • Online Account Access

747

0

0

0

AT&T Thanks App Login Issue

As it seems with many folks on here, I am having issues logging into the AT&T Thanks app. After putting in my credentials (which feels like for the hundredth time), it starts to load for a few seconds and then an error message pops up: "Uh oh. An error has occurred. Please check back later." I am ce

Questions

 • AT&T Internet Account

295

3

0

0

Can't setup 2FA (MFA) on my personal cellular account. I get "That number is already linked to another user ID. Choose another number."

When I try to add my cell number it says, "That number is already linked to another user ID. Choose another number." I don't have any other ATT accounts to my knowledge.  How can I find out where it thinks it is used?

Questions

 • Account Features

24

1

0

Need to access account but do not have account #

I bought a phone today in store. (New customer, porting # over) Need to login to my account that I assumed the associate created, as I got emails to verify email address, verify autopay etc. I was not given any login info and did not get an email with any. Tried to make a new account but don't have

Questions

 • Online Account Access

144

2

0

ATT Uverse Login Wont Work When Trying To Stream From Other Apps

My ATT login information will not work when trying to stream from apps like NBC Sports and ESPN. I know that I am entering the correct login email and password, but I keep getting a "user not authorized" error. Can someone please help me? I need to be able to watch my sports.

Questions

 • Watching U-verse TV

1.6K

2

0

0

email cancelled account

We have been with AT&T for 17 years. We have had the same email account for 17 years with at&t. We have been cancelling the same share plan since Nov 2019 and it will not be taken off our bill. I have called repeatedly and finally started getting everything in Chat and print. They are still billing

Questions

 • AT&T Internet Security

59

0

0

Uverse app

I cannot connect the uverse app on my phone. I just get a spinning wheel saying authenticating.

Questions

 • U-verse TV Equipment

45

0

0

help for a hacked account

My ATT Yahoo account has to have been hacked as it would not allow me to log into the account on my computer online, but was available to me on my other devices. I tried to change my password on att.com, but once I did that and tried to use the new password, it would automatically send me back to a

Questions

 • AT&T Internet Security

44

1

0

Unable to create my AT&T account for my new BMW X3 bought in Canada

Apparently I should have a three months free internet in my new BMW X3 but I am not able to create my AT&T account on-line, I am still getting an error message, see below. I get the same error while I am trying to create my account from my cell while inside my car. I cannot even conne

Questions

 • Wireless Account

201

6

0

POP3 server won't let me log in

I've been using Outlook to read my email for over 20 years and it mysteriously stopped working on August 4th, 2022. I've reset the Secure Mail Key several times, but simply cannot log in to the POP3 server.  Webmail works fine.  Everyone at AT&T wants to tell me how to set up Outlook

Questions

 • AT&T Mail Login & Security

125

14

0

How can I access my old, inactive att.net/yahoo email?

I had att.net email for years, and then after it transitioned to yahoo. I was messaged that the service would be discontinued, so I switched to another email provider. I would like to access the att/yahoo inbox to have the mail forwarded.  To complicate matters, I'm not sure I remember the pas

Questions

 • AT&T Mail Features

28

0

0

Bellsouth.net email not recognizing my login info (Care Code: 205.4)

My bellsouth.net email just stopped working for no good reason. I have tried to reset the password multiple times and even ATT tech support is unable to help at the moment. I was escalated up two tiers and they checked to make sure there are no website issues. They had me try to login from multiple

Questions

 • AT&T Mail Login & Security

256

1

0

hacked gateway router

hello this is what i discovered when i entered on my bgw210 gateway main page putting in my routers ip address 192.xxx.x.xxx i was viewing cmd prompt netstat connections and another connection program and noticed ip address 204.79.197.219 which i looked up and it said it belonged to live-meeting mic

Questions

 • AT&T Internet Equipment

97

2

0

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