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Att cloud app not working

Hello, I have restarted my phone, deleted the app, restarted my phone, deleted cache, deleted data. All to no avail. App gets stuck on the loading screen, i can't even sign in or access my pictures. Phone Samsung s21ultra on the latest software

Questions

103

5

I can't access my account

Good evening, If I want to chat with the employee and ask for help or if I want to send a message request for help, I need to login which once again I am not able to do. Please help! I reached my home in Serbia to find that my At&t sim card is not working at all. I am not able to cancel the automati

Questions

113

1

0

HBO and AT&T Unlimited Plus Account

I upgrade to the AT&T Unlimited Plus with HBO included yesterday and cannot access my new account. I do not use the AT&T TV service of any kind and only have the wireless plan with my phones. I have tried logging in on the app on my iPhone as well as on my computer and am having a service error pop

Questions

60

2

0

My phone is locked out, saying SIM card is PUK locked

I fell asleep with my fingers on the screen...Must've locked device due. Now I cannot unlock it because its asking for 8 numeric password... I don't recall it? How can I RECOVER MY PUK CODE if I cant

Questions

48

1

0

@sbcglobal.net Email Account - How to Login without providing my phone number

Hello AT&T Community Forum, I'm looking for community-sourced advice, and/or a point to the correct AT&T Email Support respondent who can advise, how I can log into my Yahoo (@sbcglobal.net) email account, as I have been doing for nearly two decades, without providing my personal phone numbe

Questions

895

3

0

Constant Authentication Error on AT&T Thanks/myAT&T App

Every time I try to take advantage of AT&T's current benefits and contests, I get the authentication error, "Uh oh. An error has occurred. Please check back later. Authentication error. CustomerProfile-1000 - No accounts found." I have current services, my login information is correct, I have tr

Questions

49

1

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Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Questions

84

3

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Buying a new phone

I'm trying to buy a new phone online because I lost my old phone but I'm not able to because I don't have access to verification code they send me because it's sent to the phone I lost and they don't have other options to send it to what do I do?

Questions

41

1

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My ATT and sbcglobal email not working on Chrome

I still have email access on my IPhone, but I keep getting errors on Chrome, I have both a windows 10 and 11 PC,I get the same error on both.

Questions

98

3

0

wireless service, customer support, web site ordering, at&t,, firstnet

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

Questions

24

1

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Logging into Prepaid Account, AT&T tells me my first time login is wrong?

My phone has been activated, but whenever I try to login to my AT&T account so I can add money, I'm told the password is wrong. I've never logged on before, so it should still be the default last 4 digits of my number, correct? In case it isn't, I tried using "Forgot Password"...and was told my numb

Questions

2.8K

8

0

Why don't you recognize my Yahoo email account anymore?

I'm not interested in posting this on a forum, I'm interested in speaking with an AT&T technician who can fix my problem, but if that is not allowed, then here we go. Until August 26th, 2022, my email account was working fine. Then, on that date, messages stopped coming in.  I can still a

Questions

170

5

0

GoPhone current payment page broken...

The GoPhone current payment page to manage your auto refill account is broken and has been for 3 months...  This link:https://www.myprepaidrefill.com/MobilityUSWeb/processLogin.do?p3=en_US&p2=enqb8t1M6nmJxz49DaqfXzZ94Yo=&p1=5039139365&&source=Cingular Does not let you log in... Then:Click Here (GoPh

Questions

522

1

0

0

WHY is this Login issue not fixed yet?

I have been attempting to log into my wireless account to pay my bill, and keep getting redirected to a different login page, which then returns me to the original login page... In reading back through different posts in this forum, it appears that this issue has been going on for at least a month n

Questions

771

5

0

0

You won't accept my address

I can't create an account because you won't accept my address. I have a phone and service, but they used the store address to do so. I want to set up auto pay. Where I live in Alaska we don't have house numbers, just a highway marker number and a PO Box which you don't allow. How do I get past t

Questions

329

1

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I need help with my payment

Hello I'm a student who used AT&T service in USA as an exchange student. After graduating the high school, I came back to my hometown and I forgot to cancel the payment before leaving USA. I tried to access and cancel the payment in Korea but it is not possible because I can't get number code fo

Questions

23

2

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my new at&t account

i'm havin difficulty signing into my account & wanted to know if my girlfriend could show her ID since one of the phones is hers?

Questions

31

1

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bellsouth email

I think our bellsouth email has been hacked! Can't log in and my security questions are not working. Help!!

Questions

196

3

0

Password recovery for at&t prepaid account when not in the US

Hi I have a prepaid At&T sim card and I wish to change my plan on my account. However, I forgot my 4-digit password (it is not the last four digits of my number) and cannot access text message from the sim card because I am in Singapore. What is an alternate way to reset my password?Thank you!Cordel

Questions

26

1

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When I log in, I get "logout successful" immediately

Enter username and password, and when I try to log in, I immediately get "logout successful" then the screen says “Something’s gone wrong. We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later." I never get signed in to my email.

Questions

169

2

0

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