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reset email pswd

your system is malfunctioning and keeps looping back to login screen and not to reset pswd screen

Questions

95

1

0

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I'm outside the U.S. I need to recover prepaid account password, but it seems like there's no sending SMS when I'm out of the US

Hi! I'm trying to access my prepaid account to pay my bill, but I'm not succeeding. It's been about four months I've been in another country, but I was able to access my account and pay my bill normally. However, this July, it is not working and I believe that the problem is in the password, because

Questions

39

1

0

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Passcode retrieval

I am unable to retrieve my wireless passcode because the phone is not accessible. A Better Business Bureau complaint has been filed as well as preliminary contact with a law firm to initiate legal action.  I wish to retrieve my passcode for the purpose of canceling the wireless plan.  AT&

Questions

121

1

0

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Locked out of ATT4044O

I have forgotten the PIN to my ATT4044O, and I can't seem to find a method of factory resetting it. Could someone walk me through the steps?

Questions

931

1

0

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Help with payment

I am currently on medical leave due to a car accident I return to work after healing just don’t have the funds until I go back to work considering I make tips

Questions

64

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wifi quit after 1st month

I activated a account with at&t wifi Hotspot worked for about a month the I would get a full signal on 12 inch screen but wouldn't connect, called the selling dealer they sent me to at&t , they sent me to uconnect that was in February 2021 I booked marked the at&t subscription web page a

Questions

80

3

0

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the AT&T Prepaid website is down April 2023

I have been trying to reach "https://paygonline.com/" for a week now, but the site can't be reached. There is no way to login to my account to pay!

Questions

389

3

0

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Activated SIM, but can't login or use phone

I ordered a new SIM card for my phone number that I want to port in from Boost Mobile, and I selected a prepaid plan for my unlocked iPhone 6s. When I tried to activate the SIM card online, it said that the card had already been activated and showed that the number associated with it is the one I wa

Questions

169

1

0

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Can't sign in or create a new account

I just had a new prepaid SIM card and a new unlocked phone shipped to me. I activated it successfully but I still have NO SERVICE. I can't sign in or create a new account because the system can't find my transferred number in order to sign me in. so I can't pay my bill or make a call and I have no p

Questions

401

3

0

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U-verse app v6.2.2 on my iPad

This up was “updated” a month ago and since then, I have to log in every day, and the format will not take my auto login from my password manager. How does an upgrade go backwards?  Tried the suggestions I saw in these forums, but none really worked. Hoping for a real upgrade soon.

Questions

179

5

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How Do I Activate My Unlocked Samsung S21 5+?

My now ex-boyfriend got me an unlocked Samsung Galaxy S21 5G+ for Christmas, and I put an AT&T Sim card in it and cannot get it to activate.

Questions

279

1

0

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Any way to log into ATT.com without a smartphone?

I try to log into att.com. It takes me to the verify screen. The verify screen does not have my phone number, only the other two numbers on the account.  I assume it is because I don't have a smartphone, the others do. I can't use ZenKey since that requires a smartphone.  Any way I can ge

Questions

1.7K

3

0

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Vehicle data plan and 2FA

I have a vehicle data plan only and vehicle doesn't receive 2FA text message for login. What's the alternative if vehicle plan is the only number on the account?

Questions

161

1

0

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SBCGLOBAL email missing with no access

I have had SBCGLOBAL.NET as an email for over 20 years. I know they were bought out and are now owned by Yahoo/ATT, but why is it that they took our access to our email away?? I have my log in and my password, I know them to be correct. Can anyone please help me access my email again so I can put i

Questions

387

3

0

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ATT Email sub account management

Cannot sign into my email sub accounts. It seems as if the unique passwords I created them with are now changed to my main master account password. I cannot access sub accounts to change them. Please advise how to manage my sub account passwords. TIA

Questions

316

2

0

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account won't let me login

Account says to wait 1 hour to login.

Questions

134

1

0

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Can’t access my sbc global email through att

I’ve had my sbc global email for a while now. It looks like I now have to access my emails through currently.com. I don’t remember my password. When I try to reset it it keeps asking for my user ID. It should just be my email correct? But when I try to reset it. It can’t find my account. Not sure wh

Questions

252

1

0

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Can’t reset my bellsouth.net password once I transferred cell service to verizon

I have an older bellsouth.net email address, and now that I no longer have ATT cell service, I do not receive the verification code to update my email address on my cell phone. I can’t get to an actual person when I call 800-282-2022.

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30

2

0

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Can't log into my sbcglobal email

I have an sbcglobal email account. I know the password and I am logged into it on my old phone, however, I am trying to log into the email on my new phone and my computer and cannot because I do not have an AT&T ID. I have tried to 'manage my account' on my old phone where the email is logged in

Questions

86

1

0

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Change my phone number

How do I change my phone number on my phone

Questions

166

2

0

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