We didn’t realize new iPhones didn’t have SIM card slots and now we’re in a foreign country and purchased an eSIM through sakuramobile but it’s saying we cannot access it until AT&T unlocks our phone, but of course calling customer service would rack up a huge fee and their daily foreign country

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

my step son gave me a phone he paid off and it is carrier locked to att and it is a iphone8 plus. we went to the web portal but get the error “Looks like the IMEI number you entered doesn’t match an AT&T device”. called customer care and they could not help went to our local store and the employee s

Can I use the ATT phone I was forced to by once I stupidly switched from another carrier due to inflated truth( ha ha) and had to purchase a new phone when the Sim locked up my perfectly good 2 month old phone from a different carrier which I was assured would be compatible ... 3 days without a phon

I currently use AT&t service on a regular / business plan not prepaid. Therefore I have an AT&t phone which needs replaced immediately, somebody bought me a new phone but it is from straight talk with no service plan at all therefore has not been activated. I called straight talk and they to

Good afternoon, my name is Dmitry, I live in Russia, the city of Omsk. Relatives from America sent me an iPhone 7 as a gift. However, it turned out to be blocked, on the telecom operator. When creating an application for unlocking an iPhone, it gives an error "Oops! Looks like we're having network

I keep getting the same error message when I’m trying to buy extra data for my sons phone. The message says, Sorry your payment has been denied by your banking institution. Can not process your payment. Please call your banking institution to see why they have declined. I have contacted my bank &

I have a Samsung Galaxy S10+ that was originally from AT&T, and I have incorrectly entered 3 network unlock keys. Now I need the Master Code Key from Samsung. I have read that the only way to get this is by having AT&T contact Samsung for the MCK. I have asked Samsung 5 times, and they refus

If a phone is waived due to the main account holders death, can thier phone then be used by the living spouse? As in getting a prepaid sim for it?

I have requested my phone unlocked through the website. https://www.att.com/deviceunlock/unlockstep1 After following the instructions, they sent me a email to verify the request. The Email response had a 24 hour time limit and i was not able to respond in the 24 hours. When I checked that status

I recently purchased a second hand iPhone 14 plus. I was initially told it was unlock and giving that this would be my first iPhone I didn’t know of the specifics of where to check if the device is unlocked. I went to a cell provider in my country to get it the sim added and was told it’s locked to

I'm not able to login to my prepaid account, receiving message as above when trying. Balance expiration date May 26th. I'm currently out of the US and can't use my AT&T # from where I'm at. Is there any chance to get some assistance to reach my account?

I bought a refurbished unlocked Pixel 6. It was not locked when I bought it. I used a Cricket sim card and I know they're owned by AT&T. Now I am living in Australia for the year and when I put in my Australian sim card, it says locked to AT&T. I sent a request for an unlock, and I was denie

I am planning to get unlocked iPhone SE 2nd gen directly from Apple and I want to use AT&T prepaid plan to test AT&T network in my home to see network performance before committing to everything. Will AT&T lock my unlocked iphone SE 2 when I buy $15 2GB promo plan to test it out? I hear people are s

Hi; I've looked all over on this site in an endless loop and have a pretty standard question. I found a bunch of my old phones that I've gotten over the years from ATT. Some Samsung, some LG.  How can I tell if they're unlocked or locked? My phone numbers have never changed. Are they automati

I purchased a "new in box" AT&T locked Samsung Note 10+ 5G. I updated its software, set the APN for Consumer Cellular with a rep instructing me on phone, and phone only texts, mo outgoing or incoming calls. Checked the IMEI number which appears to be clean but something is blocking calls. I have

I’m being told AT&T can’t unlock my iPhone XR that I paid cash in full through Best Buy anc at@t licked it to only be used with your service and I was t even using the phone when I stopped using AT&T service but can’t get answers why y’all can’t unlock it

How do I unlock an iPhone 12 that says unavailable. It’s my daughters phone and her baby sister got a hold of it and locked it

I requested unlock code recieved an email informing me my request was approved,   Included in email is  , Device IMEI number:  Request number:  And this message below  "use these instructions below" What instructions? And also i have an old sim card from a tmobile i ha

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he