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What would you say?

What would you say to AT&T if they charged your 81 year old Mother for Internet Service from July 2019 (when she told them she did not want it since it never worked.) until TODAY, BUT provided HER service to someone in Marble Bluff Subdivision (Marble View)... and REFUSED to credit her the money

Questions

 • AT&T Internet Installation

37

1

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

 • Network Coverage

66

1

0

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

 • Wireless Billing

29

2

0

Uverse wired receiver not connecting to the U-verse service.

Message" Receiver not connecting to the U-verse service."

Questions

 • Watching U-verse TV

34

1

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

43

4

BGW320-500 Routing, ISP Gateway, and "192.168.254.254" secret interface

I have been attempting to get my BGW320-500 to work with pfSense, and came across the following in the process of troubleshooting. I first enabled IP Passthrough on the BGW320, and entered the appropriate MAC address for DHCP. I connected my pfSense WAN interface to LAN1 and it received the publ

Questions

 • AT&T Fiber Equipment

257

3

0

Network Tower Maintainance

@ATTHelp @ATTHelpFeedback @ATTHelpForums @community watch network @network @georgia According to this screenshot, I was told about 23 days ago that there is an ongoing maitainance in our area (edited per community guidelines). And, the network maintenance has NOT been fixed yet! Even the Mark The S

Questions

 • Network Coverage

63

2

LOT8's...

Wonder whatever happened with that anyways..  Used to be a popular topic around here, and now I never see so much as a whisper about it.  Pretty sure that there are still people who want it though, right?

Questions

 • Watching U-verse TV

18.1K

134

0

0

Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

 • Community lounge

21

1

0

Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

 • Other Phones & Devices

599

1

0

BGW320-500 Device List showing devices as active when they are not

When I go to my BGW320-500 Device List, it shows device entries with more recent activity than the actual device's last connection time. Furthermore, at least one entry shows as having connected via "5GHz Radio 1" after the date that 5GHz was disabled and only 2.4GHz wifi active.

Questions

 • AT&T Fiber Equipment

271

21

0

collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Questions

 • AT&T Internet Account

177

3

0

Disconnect / Cancel Internet DSL Account

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

Questions

 • AT&T Internet Account

151

10

0

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