Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (33)

Relevance

Accepted Solution

Official Solution

LG G3 D850 messaging tones

My text and MMS tones have stopped working. All other sounds work as they should. I get the pop up notice when i get a text but no sound. Doesn't matter what sound I choose.

Questions

445

3

0

0

Accepted Solution

Official Solution

LG G3 5.0 Update

LG announced that they would be pushing out the android lollipop 5.0 updates for the G3 this week. When will ATT push it out to the D850?

Questions

25.4K

38

0

0

Accepted Solution

Official Solution

Double contact entries LG G3

I have an LG G3 and my contacts backed up/synced to google. When I open my contact list, I see only one entry for each contact. However, when I open the compose window to send a text and tap the contact icon in the upper right corner, everyone is listed twice. Not a serious problem, but what can I d

Questions

2.2K

2

0

0

Accepted Solution

Official Solution

LG G3 can't load music from PC

I'm trying to load music from PC to phone using USB cable. Cable is good, have tried using both ports on PC (ports always work). AT&T's tutorial says "To place the device into the correct USB mode, swipe down from the top of the screen and tap Charge phone, then tap Media sync (MTP)."Nothing like th

Questions

1.4K

8

0

0

Accepted Solution

Official Solution

LG G3 does not get OTA updates

I have LG G3 D850 and I'm still on android kitkat  4.4.2I want to update to Marshmallow but it always says "your device is up to date"Please let me know if there is any solutionThanks.

Questions

285

1

0

0

Accepted Solution

Official Solution

LG G3 Unlocked phone not able to use to cellular data

Hello I am using LG G3 Unlocked phone and my carrier is AT&T. I am able to connect to WiFi and everything is fine about it. But when I don't have WiFi accessible, the cellular data is not working. I made sure that the Cellular Data icon is turned on and the preferred network mode is set to already s

Questions

14.5K

16

0

0

Accepted Solution

Official Solution

LG G3 Gophone?

If I buy a LG G3 (AT&T) no contract, can I use the Gophone prepaid plan provided by AT&T?

Questions

771

1

0

0

Accepted Solution

Official Solution

LG G3 D850 Lollipop

Hello. I've got my LG G3 D850 in Miami a month ago. I'm living in Argentina. Is there a way to get the 5.1 update? Sorry for my poor english.

Questions

2.6K

4

0

0

LG G3 (D850) – McAfee Error after Marshmallow Upgrade

Hi Everyone!   We’ve had several customers talk to us about their device receiving a McAfee PIN error message once they’ve upgraded their phone to Android 6.0 (Marshmallow). You’ll know this applies to you if your phone states “If your LG phone has locked, please enter your MMS pin to proceed”

Questions

8.4K

3

0

0

LG G3 - AT&T Visual Viocemail Issues

I just picked up the new LG G3 today - beautiful phone, btw - but out of the box I'm seeing that Visual Voicemail does not work and in fact there is no compatible AT&T Visual Voicemail app in the Play Store. I spent a good hour on the phone with CS and they couldn't get it to work either.Very bad pl

Questions

5.1K

16

0

0

Haven't received the 5.0 Lollipop update for my LG G3 till now

I haven't received 5.0 Lollipop update for my LG G3 (D850) till now. My phone is currently in an active at&t plan and it is not rooted. I checked for updates everyday but every time I check, it says that my phone is running the latest version.. Is there any way that I can get the update without goin

Questions

1.2K

3

0

0

LG G3 D850 3G wont work outside USA

I used to have D850 G3 in past and never had this issue. Yesterday got this New G3 D850 AT&T. My mobile signals disappears as soon as I enable WCDMA or WCDMA/LTE. Works fine on 2G though. Not a problem with my network as 3G is working fine on other devices. APN is correctly entered as well. I have t

Questions

6.8K

13

0

0

Mobile data does not work on LG G3

I recently bought a brand new LG G3 phone and activated it on AT&T replacing my current phone. I have now discovered that I am not getting any mobile data. I have confirmed that my mobile network related settings are turned on. I have toggled settings but no change. I had a data plan with my old pho

Questions

7.2K

5

0

0

LG G3 invalid battery

I am receiving a new error that says "invalid battery" and then the phone shuts down.I am using the same after market battery that I have used for several months.Anyone know of some AT&T update that might have caused this error to start?And how would I revert that so I can use non-LG batteries? Suck

Questions

2.8K

2

0

0

New OTA update for LG G3

I Just received software version D85021l.I am not exactly sure what changes have been made.I think that this version introduces VoLTE in cities where it is available. I have also found that I am no longer having bluetooth CPU/Keep awake issue of the previous version where after a short ride in the c

Questions

492

1

0

0

LG G3: Display, Whites Have Yellowish Tint. Anyone Els?

so i had my lg g3 for about 2 weeks comparing it to the g2 that i have the whites on the g3 is a little yellowish, also the brightness up too 100 isnt all that bright. also seeing other g3s that have better brightness and the whites arnt like mine. im thinking this is a factory calibertaion issue an

Questions

2.8K

6

0

0

LG G3 slow data speeds

My G3 was replaced under warranty. The new phone seems to lag a little but the biggest problem is that when connected to 4g LTE the speeds are very bad using the same towers I always used before the phone was exchanged. I am talking download speeds of over 40 with the old phone and barely reaching 5

Questions

748

1

0

0

LG G3 D850 Andriod Upgrade to Lollipop

Hi Team, I got my Lg G3 Last week. Currently on At&t network but not getting the software update.when i try, I am getting "Your Device is up to date" message My Current Andriod Version : 4.4.2Software Version : D85010f Please let me know what needs to be done for getting Android Version: 5.0.1 ( Sof

Questions

443

1

0

0

LG G3 music folder not linked to music player

Anybody else noticed this? The player links only to the preload folder. No other choices. Do I have to return my G3? So far, I like my G2 and HTC One a lot better.

Questions

547

1

0

0

LG G3 keeps restarting

My LG G3 keeps randomly restarting itself on its own and will no longer load certain apps. I've had it since March 2015. I've been trying to research the issue and it seems like most people are blaming a faulty battery. Has anyone else had this issue and can confirm or deny this?

Questions

10K

21

0

0

Not finding what you're looking for?