Was suppose to be $154.99 plus tax, first bill came in at over $333.... Tan D via chat said it was because the first bill is prorated.  Funny just had the service turned on, on May 17th.  Today is June 10th, less then 30 days.  If it's prorated it should be well under the $154 plus tax...... Funny t

I just installed the incremental upgrade to Android 4.4.4 and now my WifI turns off and on continuously by itself. It's bad enough that the entire world is getting updated to Android Lollipop but I get an minor upgrade to 4.4.4 and it made my phone worse. I'm extremely upset

I updated my Galaxy S5 last night and ever since I can not connect to the AT&T data network. I can only access the internet over wifi. Is anyone else having this issue? Any suggestions on how to fix this?

Learn about some of "the science" behind the cell signal Science. It is what allows you to make calls, text, stream, games, surf the web, and use apps on your device. It is also the reason why your service may not work as intended. Below is a crash course that goes over scenarios I have personal

AT&T and Yahoo are making your email more secure. The new security implementation, also known as Open Authentication(OAuth), works by encrypting your credentials to better protect them from hackers. During this change, you may have trouble logging into some email applications. Not to worry, ther

I live in Wichita Falls, Texas and my internet has been very slow and constantly disconnects for random lengths multiple times a day. Is anyone else experiencing these issues? I'm wondering if it is just my location or if other customers are experiencing this because of the provider. This has been h

Ok, I've hade a rough two weeks do to this and AT&Ts customer service call centers aren't doing anything so I'm making it known here.Last week, May 23rd, a storm came out and blew out our modem, no problem right? Call and try to get a new one right? So the next day, May 24th, I call and was informed

My phone, the Stylo 3, will connect to my home AT&T Wi-Fi for a few minutes but disconnect shortly after with the error message "unable to connect to _______(my wifi name)" It usually stays connected after I remove my battery and put it back for longer, but this has not proven a permanent solution .

My girlfriend recently bought a new iPhone with AT&T and paid off her old one (the iPhone 6s). As she did not need it anymore she gave it to me as I needed a new phone. We tried to go through the device unlock portal only to have the request denied both times for too many requests (received email sa

So my problem is that I can connect to my uverse wifi network, and it shows me connected, but no page will load the internet, I get a no internet service message. I tried on my iPhone 6s running the most updated iOS, as well as my iPad Air Gen 2 with the most updated iOS. Also, any apps associated w

Hello everyone I ran a traceroute on my computer to the servers from the game that i've been having issues with I don't know what it all means but my friend looked over it and said that the connection from the router to my computer wasn't looking too good can i get some extra information about this?

To Whom it May Concern: About 5 months ago (Jan 2018), my husband reached out to DirectTV and AT&T to ask if we switched from Direct TV to Direct TV Now if we would loose the promotion we originally signed up for through AT&T. He was told by BOTH companies that Direct TV Now is still eff

Hello, For quite a while now I've been receiving the NAD-2302 error code when using the internet. I have rebooted the modem/router several times, to which it only reconnects for maybe up to an hour before i get the error again. We also have had our router/modem replaced because of this issue, leadin

Hi guys, I've used you guys at previous residences and had no issues, but I just moved and at the new residence your home fiber service has had consistent connectivity issues. I've been here about a month, and right from the beginning I would have Internet outages, daily at first, then every few h

Whenever I turn on my mobile hotspot my playstation is able to connect to it but then disconnects at random moments. And when my hotspot does work it is incredibly slow so I'm not able to use it

My parents went on vacation and when they got back, neither one of their phones will connect to the Microcell anymore.  Never had a problem before and all of our other phones still connect to the Microcell like normal.  I have tried pretty much everything I could find in the forums so I am reaching

Please help! I am a small business owner that relies on a fast/strong internet connection for day-to-day operation. I started my AT&T U-Verse service about 2 months ago and have had issues since day one. I'll try to be brief... Plan and specs:- 45mbps Plan- Modem: Arris NVG589- Made on 10/30/2014- H

I moved locally a few months ago, and transfered my Uverse internet service with me. Since then I have been having intermittency issues. I live in a one bedroom apartment, so anything I connect to, my wii or laptop, is in the same room as the router.  At first I thought the connection issue was prim

Hello, due to a number of issues I experienced when initially setting up my service I had decided to go with Spectrum in lieu of AT&T. I was then transferred over to a specialist who made several offers to get me to sign up with AT&T instead of Spectrum, including two free months of service (phone a

My experience with ATT's customer service has the been the worst I've had in my life. If there was some way to get this information to the masses I would do whatever it took. I would shout it from every rooftop if I knew I could save even one poor soul from the agony and frustration that is the ATT