I bought LG v10 (T-mobile) i was updating it and suddenly it switched off and never come back...nothing appear on screen completely OFF anyone have solution please share ...kindly  help me.

I placed a online order for Uverse in the end of September during a special promotion. The online promotion went through, credit check and everything, and even being required to give a credit card so AT&T could charge my credit card every month. (Personally, thats fine. When they over charge, I

As it seems with many folks on here, I am having issues logging into the AT&T Thanks app. After putting in my credentials (which feels like for the hundredth time), it starts to load for a few seconds and then an error message pops up: "Uh oh. An error has occurred. Please check back later." I am ce

Hello, I am a french student currentrly in the US and I bought an AT&T sim card, but when inserted in my OnePlus One I cannot get any connection, not even 2G. It was working back in france with my provider. I already changed the APN information, and when I try to select the carrier by myself, I see

I’ve had an iPhone 5 16Gb for a couple of years. My parents ordered me an iPhone 6 32Gb (off of Amazon not Apple) and received it in the mail yesterday. I am just now realizing that my text messages (not iMessage) won’t go through. My data is turned on but the LTE sign doesn’t pop up & when I turn o

Hello ATT Community,   For months now I have been receiving a bill for another ATT user. I assume this user accidentally used my email for her electronic billing notification.   For a while it wasn't an issue. I wasn't an att user and could simply block the email. Two months ago I became an ATT user

Recently i bought a Galaxy s6 active and i tried to activate Galaxy S6 active on the ATT Go phone account on the ATT Go phone activate homepage. I entered my Galaxy S6 active imei then press the continue, this error message appears. "GP098: The IMEI you entered has not been recognized. Please

I recently bought $30 worth of minutes for my Samsung Galaxy S ll gophone and I've only texted a few times and had a couple of phone calls since I bought them which was last Thursday that didn't even last a minute. Now I only have under $5 now. I'm really upset about this.

I have been on the phone with 6 different customer service reps and none of them have been able to resolve my issue.   Issue— I cancelled my at&t prepaid gophone data plan for my iPad but I was still charged.  I contacted at&t when the charges appeared and they stated they will issue a refund check.

Hello, I have been trying to submit an unlock request for my Samsung Galaxy Note 1 phone (SGH-i717) but it seems I run into the following error each time I try to submit a request (see image below). It says to try again after the 14-day waiting period ends which makes no sense since I tried to sub

I recently purchased a LG V20 from swappa and activated it on AT&T prepaid service. I am attempting to request a unlock code but it says that the IMEI cannot be found in the AT&T system. I know its not unlocked because I attempted to activated with Metro PCS and it asked me for a sim card pin unlock

trying to unlock an at&t Alcatel IDEAL 4060a, but online unlock portal displays the following message"The IMEI you entered does not appear to be an AT&T wireless phone or tablet. Please re-enter the correct 15-digit IMEI number for your AT&T wireless phone or tablet. You can obtain the IMEI number f

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I have tested this on my Ps4, PC, and phone and every time I test for downloads, it tells me I download at 13 or more Mbps. Now when I actually try to download a game/app, it downloads at 3 Mbps or lower and is capped at that because I have not seen it increase over having this internet. This is not

Living in the center of chicago you would think that upload speeds would not be of concern. Unfortunately I can barely get past .9 mbit per second. that is just over 100kb/s. That is pathetic. I realize AT&T took out their upload speeds from their terms of service. This is completely ridiculous. The

Hello, I have two Galaxy Note 5 phones. One was successfully updated to the latest Android 5.1.1 build LMY47X.N920AUCU2AOI6 while another stuck on LMY47X.N920AUCU1AOGG. And no matter what I do (clean up cache in Settings or clear the cache partition), the software update can't go through. I get an e

This is my situation. My 1.5 yr old i777's battery won't charge. Last week, I plugged in my phone to charge overnight and woke up in the morning with a drained battery. I attempted to charge again, but wouldn't work. Performed the usual remedies of taking out the battery, waiting 30 secs, and then c

Hello, (images at bottom showing problem)   I bought a pre-owned Samsung Galaxy S4 from my local AT&T Store about seven months ago, and never realized that I have had a problem since the moment I bought my phone.  I have always had issues with charging my phone, sometimes it would ch

My External or 2nd SD Card got Renamed to 3735-6330 after AT&T Upgrade to Android 6.1? It will NOT Allow me to Rename it to a Meaningful Name like SdCard02. How do I fix this? I have Thousands of References, on my phone, to the SD Card Name.

Hello, I am resorting to posting here because of my inability to solve a simple issue with AT&T unprofessional, untrained customer service. I used AT&T for a few years until I decided to switch from a post-paid family plan to a pre-paid individual plan. After using prepaid for a year I decided to sw