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What is the difference in Protech for 4Fee and Protect Advantage Insurance for 4 Premium
These are on my bill and an extra $40 for both of these services
Questions
• Wireless Billing
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Lost my phone, need to switch service to "new" phone - not data
So I lost my iphone a week ago, but my roommate gave me his old iphone. I have transferred all of my data (apps, contacts, passwords etc.) over to the new phone. My problem is that I cannot figure out how to switch my actual service over to the new phone so that I can access my cellular data, mak
Questions
• Apple
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Can lost SIM card be used for identity theft?
My son had his phone destroyed by some individuals and I've come to find that his SIM Card is missing from his damaged phone. Should we be concerned about potential identity theft and is there a way we can find out if his SIM card was used by someone in another phone?
Questions
• Apple
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AT&T Prepaid & Apple iPhones
Can Apple iPhones be used on AT&T Prepaid service?
Questions
• Phones, Tablets & Devices
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No instruction for sending back iPhone 12 Pro Max Trade-In
I bought an iPhone 12 Pro Max online and selected to trade in my iPhone Xs Max (which I’ve paid off) for $700.00 credit. However, there were no instructions provided in the confirmation email, in the box in which the new phone was shipped, and no mention of the credit or my old phone in my account.
Questions
• Wireless Account
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How to Download Ringtones on my iPhone
How to download a ring back to a I phone
Questions
• Apple
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Locked out by Apple ID, need to have it unlocked
Cannot remember the Apple ID or password to access the phone.
Questions
• Apple
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Please unlock my iPhone XS Max
i have iphone xs max but lock at&t plz unlock my phone everything is clear
Questions
• Apple
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PROOF OF PURCHASE
I purchased an iphone from at&t back in july of 2018. I honestly cannot recall whether this phone was purchased online or at the retail store in my hometown. I no longer carry an account with at&t, but I am 100% the phone is paid off and is mine free and clear, however I don’t know how to go
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• Apple
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Are there any discount for Prepaid?
What kind of discounts can single moms get on food stamps in giver. Houseing
Questions
• Plans & Features
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Iphone 12 Pro - payment in full from Apple store
Apple says most phones bought from Apple store are unlocked, if not paid in installments. If I buy AT&T 12 Pro from Apple store and pay it in full online, can I simply use this phone with another sim card or there is something that must be done before that? Thanks
Questions
• Apple
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Switch phone for iPhone 13?
I'm an international student currently studying in the US. Shortly after we arrived, my mom went to an AT&T store to buy me a new iPhone with an American number, but at the branch she visited she was told that there were no iPhones available for prepaid plan holders; only postpaid, and I wasn't
Questions
• Apple
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Remote voicemail access
I have had ATT Wireless service for many years. I use an iPhone SE (original version), and in order to hear my voicemail, all I do is tap on the phone icon, and then select the voicemail icon, and I can hear the messages or read them if they're transcribed. I don't need to use a password to check my
Questions
• Device Features
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att.com/getstarted failing miserably
So I bought a phone from the apple store. got a SIM from ATT. I go to /getstarted because "getting started is easy!" according to the card that came with my SIM. On that website it incorrectly lists my IMEI. How would it know, I bought the phone from Apple. There is no way to e
Questions
• Wireless Account
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AT&T Prepaid SIM card
I had this sim card from my flip phone I got in early 2020, it was an AT&T SIM card and when I put it into my old iPhone 5s it says in the corner “(3 bars) AT&T” but when I call 611 it then tells me to call 611 for customer support, how do I fix this?
Questions
• Phones, Tablets & Devices
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Trade in Logistics
I have seen many recent posts on this topic. I want to trade in my iPhone X (perfect condition) for an iPhone 13 PRO. I tested the check out process. I selected my current phone for trade in. I received a popup box with the $700 trade in value (potential - once they receive
Questions
• Wireless Account
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Suspending Service / Location
Hello, If I suspend service on my teen’s phone, will I still be able to see his location using either the Apple Find My app or the Life360 app (we use both)?
Questions
• Account Features
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Locked phone from Walmart
I bought and paid 400 CASH for an iphone se at WALMART completely unlocked to any carrier. My daughter used it with her ATT account and ATT locked it to their service! with what right do you have to do so? I need to use this phone and shouldnt have to go through your hoops to do so
Questions
• Other Phones & Devices
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Can’t make or receive calls after SIM card change
I got my SIM card changed yesterday on my iPhone 8 and I can text but I can’t make or receive calls. When I dial any number it automatically says call failed. What should I do?
Questions
• Apple
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Next-Up charge on my bill
Why am I paying an additional $5 Next-Up charge on my bill for my new installment iPhone 12 Pro Max purchase?
Questions
• Wireless Billing