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Swelling phone on the verge of exploding

I have an iPhone 7s that is on the verge of exploding. It was covered by the assuron insurance so that I paid $150 to get a replacement. No problem right?  ATT is insisting that I MAIL the phone to them. It literally is locked in a metal box as it is on the verge of exploding. When you mail pa

Questions

 • Apple

99

1

0

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Unlocking my iPhone 8+ network provider to use with any network provider.

Hello, I currently reside in Kenya and I have here with me an iPhone 8+ gifted by one of my family members living in Philadelphia, USA. my iPhone 8+ needs to be unlocked on side of network providers and the initial service provider is AT&T and I would like you to unlock my iPhone so that I can

Questions

 • Apple

92

1

0

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iPhone Se 2020 use in S. Korea

Can an ATT iPhone SE 2020 be used in S. Korea? The ATT website specifically notes that for S. Korean and Japan, a phone must use 2100 MHz, but does not specify GSM or UMTS/HSPA.  According to the data the iPhone SE 2020 only lists 2100 Mhz for UMTS but not GSM.

Questions

 • Apple

111

3

0

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PDP authentication issue

Yesterday I contacted a live assistant with my 5g issue. She used the IMEI number of my iphone 13 and did some settings. After that I got the PDP authentication failed when using cellular. I tried to contact another assistant to fix this and she told me it would be fixed after 30 minutes. However, t

Questions

 • Apple

138

1

0

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Blacklist phone

Blacklisted phone

Questions

 • Apple

81

1

0

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Closed

My phone is disconnected and I can't contact support

My phone was recently disconnected because I haven’t been able to pay my bill due to Covid-19 I just recently started working and need assistance with trying to get my service back connected until I am paid but with my phone being off I can’t contact customer support because the call will not go thr

Questions

 • Wireless Billing

1.7K

2

0

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Finding a phone under my pkan

Can you track and find a phone that carries a SIM card you pay for on your monthly plan?

Questions

 • Wireless Account

71

1

0

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What phone will I receive next?

Since I am on insurance and they are giving me a new phone to replace the one I have now. What phone will they give me? Right now I have the IPhone 8 Plus does that mean they are going to give me the IPhone XS Max?

Questions

 • Phone & Device Upgrades

78

2

0

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AT&T requires payment 2weeks before data resets

So my data resets on the 24th of every month yet AT&T requires payment on the 15th. Why do I have to pay my bill 2weeks in advance of my service? What happens if I pay on the 15th but then go over my data before the 24th. Do you go into a grocery store and are required to pay a deposit before yo

Questions

 • Wireless Billing

122

2

0

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How did my account info get released?

i have been getting personalized text messages from random numbers posing as Walmart or AT&T i won’t click on the link as this is clearly phishing 9/21/22 “AT&T Free Msg: Apologies for the coverage issues on September 14, Ash! Here's a symbolic reimbursement: t2smz.info/bIsklUwNqh”

Questions

 • Wireless Account

1.1K

5

0

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New iPhone 7 Plus has terrible signal

I just upgraded from iPhone 6 Plus to the 7 plus. I live out in the country but my iPhone 6 Plus always had at least 2 bars LTE. My iPhone 7 plus has no service throughout most of my house. It's awful. I am getting text messages hours after people send them and I have to have my phone pressed to a w

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 • Apple

8.4K

4

0

0

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iPhone 11 Pro - Available Now

Three up your camera game. Shoot amazing videos and photos with the Ultra Wide, Wide, and Telephoto cameras.Capture your best low-light photos with Night mode. Watch HDR movies and showson the Super Retina XDR display—the brightest iPhone display yet. Experienceunprecedented performance with A13

Questions

 • Apple

28.4K

2

0

0

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Can I use my bill credits to pay off the rest of my installment plan?

Hi I’d like to know how I can use my bill credits to pay off the rest of my installment plan

Questions

 • Wireless Billing

358

3

0

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How can I unlock my iPhone if I bought it from someone in the US?

How can I unlock my iPhone if I bought it from someone in the US. This means I don’t know my AT&T account info

Questions

 • Other Phones & Devices

64

2

0

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AT&T Prepaid phone call history

How can I request a phone call history? I need to check a week in 2017, and my iPhone does not have a history that long ago.

Questions

 • Account & Usage

164

2

0

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iPhone IMAP stopped working

For a few days now, I cannot get my email on my iPhone for one specific email address. It was working for months and months, but started acting weird a few days ago.   I can see the emails on my MAC and on the GoDaddy server (via the web interface), but they do not not appearing on my iPhone.

Questions

 • Apple

9.3K

3

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0

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Receiving SMS messages while in Europe

Hi, will I be able to receive SMS messages sent from USA in Poland? What kind of plan do I need to get? Thank you.

Questions

 • Network Coverage

284

6

0

Accepted Solution

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Green Screen iPhone 12

My daughter’s iPhone 12 suddenly stopped working. The screen turned greenish - she could still see a little bit of the Home Screen through the light green tint…then it went back to normal for a little bit and then back to green…then eventually it went to a black screen and would not power off. The p

Questions

 • Apple

294

10

0

Accepted Solution

Official Solution

This device has been flagged for fraud

A friend of mine (Friend 1) gave me an iPhone 11 Pro that was given to him by another friend of mine (Friend 2) who had it carrier-locked to AT&T under his account. I submitted the device to be unlocked yesterday, November 5, at 1:27AM CST, and received a notification that the device could not b

Questions

 • Apple

88

9

0

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Official Solution

Lost my phone, need to switch service to "new" phone - not data

So I lost my iphone a week ago, but my roommate gave me his old iphone. I have transferred all of my data (apps, contacts, passwords etc.) over to the new phone. My problem is that I cannot figure out how to switch my actual service over to the new phone so that I can access my cellular data, mak

Questions

 • Apple

179

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0

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