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AT&T Prepaid phone call history

How can I request a phone call history? I need to check a week in 2017, and my iPhone does not have a history that long ago.

Questions

 • Account & Usage

164

2

0

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New iPhone 7 Plus has terrible signal

I just upgraded from iPhone 6 Plus to the 7 plus. I live out in the country but my iPhone 6 Plus always had at least 2 bars LTE. My iPhone 7 plus has no service throughout most of my house. It's awful. I am getting text messages hours after people send them and I have to have my phone pressed to a w

Questions

 • Apple

8.4K

4

0

0

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iPhone 11 Pro - Available Now

Three up your camera game. Shoot amazing videos and photos with the Ultra Wide, Wide, and Telephoto cameras.Capture your best low-light photos with Night mode. Watch HDR movies and showson the Super Retina XDR display—the brightest iPhone display yet. Experienceunprecedented performance with A13

Questions

 • Apple

28.4K

2

0

0

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My iphone was purchased third party

Hi I wanna unlock my device to use it where I am but now its saying that I have payments left......and I don't know what to do.....can u help me please

Questions

 • Apple

68

1

0

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Finding location of our android phone using my iPhone

I’m the “owner” on our ATT account and my son and husband have Samsung’s, while my other son and I have iPhones. Is there a way I can “find my (Samsung) phone” on my iPhone? I’d like to know where my young son is because he forgets to tell us where he’s going sometimes! Thank you!

Questions

 • Samsung

542

3

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Submitted unlock request, didn't find email, unable to submit another

I submitted a request to unlock an iphone on 10/4. I checked my email (inbox and junk), but never did see the email come through. Since it's more than 24 hours I've been trying to submit a new request as the initial email is now invalid (I still don't see it), but it says there is already a request

Questions

 • Apple

57

3

0

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iPhone 5S unable to unlock because phone is not paid off

I have an iPhone 5S from eBay that I bought a while ago and I wanted to unlock it so I went to att unlock and it said that my device had not been paid off. How can I fix this?

Questions

 • Apple

78

4

0

Accepted Solution

Official Solution

Text message logs

Hello- I made did not know that iCloud would save text messages and did not have text saved to the Cloud in settings. I have all the texts for the last year in the phone but because of a legal issue I need to have some them printed out. I can access all texts information (time/date) in my logs in my

Questions

 • Data & Messaging Features, Internet Tethering

9.5K

6

0

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Will any unlocked phones work on WiFi after unlocked

I have an IPhone 7 Plus that I am upgrading the line to an iPhone 11 Pro Max. It is in brand new condition and I would rather keep it than get rid of it because I did pay quite a lot for it. If I unlock it can I still use it with WiFi and will all my pics stored on my phone be accessible when not ho

Questions

 • Apple

73

3

0

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Unlocked iPhone 12 from Apple

My wife currently has a line with AT&T. I don't, my line is with another carrier through work. If I buy an 'unlocked' iPhone 12 directly from Apple and give it to my wife as a gift, will she be able to set it up with AT&T and easily replace her old iPhone? I'll be holding this for over th

Questions

 • Apple

113

1

0

Accepted Solution

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Problem with Unlocking

I bought an iphone 6s which i paid in full... tried to unlock it and was told its active on another account... I have know idea who that person is i called AT&T and they told me they can't help... and i need this phone unlocked... someone has any idea how i can do that?

Questions

 • Other Phones & Devices

52

1

0

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APN profile for Iphone6

Do you have a APN profile for Iphone6? Can I download it ? I would like to use AT&T gophone SIM card with my Iphone6. Sometimes, the APN setting seems not to be able to be set automatically.

Questions

 • More AT&T PREPAID Discussions

17.3K

2

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0

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About Discount

When I joined at&t in September, I was told by the clerk at the store that I could be given a discount of 15$ if I paid in advance, but I have not been given any discount yet. Until now, I have paid 30$ every month. I set up credit card prepayments but didn't get the deals I was promised.

Questions

 • Plans & Features

50

2

0

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Sent a request to unlock Apple Iphone. Never got email

I requested online the unlocking code from AT&T. After two buisness days I checked the staus and it said I was approved. However they never sent the email with the code. Can I be sent the code and instructions here. thanks.

Questions

 • Apple

2K

3

0

0

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Return period for shipped back returns

Hi, I'm confused here and wanted to understand better this policy. I returned an iPhone (Certified Like New purchased online) during December. The details are the following:- The device was shipped on Dec. 1- I decided to return it and requested a label (didn't get it in the box) on Dec. 7- I shippe

Questions

 • Wireless Account

3.1K

9

0

0

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How can i unlock my 11pro max,Someone help me please

I bought an 11 PRO MAX ,and there was something wrong with it. I added money to change a new one at Apple Service Center in China. The IMEL has changed, but SIM lock is still with it. I want to unlock it, but the sequence is prompted The IMEL is not ATT s, what should I do?

Questions

 • Apple

224

4

0

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iPhone unlock - error

Hi, I'm trying to unlock an iPhone through https://www.att.com/deviceunlock/unlockstep1 and keep receiving the error "Oops! Looks like we're having network difficulties. Try again later." for several days now. Is there a way to contact support to help me with the issue?

Questions

 • Apple

943

1

0

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How to do a device unlock on an iPhone to be used with a different carrier.

So there something I can do to get a divide unlock to be able to use my phone with a spectrum which is a different carrier than already being used ?

Questions

 • Apple

165

1

0

Accepted Solution

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Iphone 12 Trade-In Offer

I saw this offer today on Apple: Get iPhone 12 Pro from $6.64/mo. over 30 mo.after trade-in with AT&T.1Get up to $800* in bill credits after eligible trade-in of iPhone 8 or newer. I have a iPhone XS with 5 more payments ($166); would I be able to pay it off, upgrade my line to unlimited, a

Questions

 • Phone & Device Upgrades

192

2

0

Accepted Solution

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Haven’t had cell service for two days

My family hasn’t had cell service for two days. We can’t call AT&T’s customer service to see what is going on, because we have zero bars. Their website claims that there aren’t any outages the area.  But I have talked to multiple customers and they have been without service as well. Not su

Questions

 • Network Coverage

133

1

0

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