Hi, I've been with an iPhone 6 for a long time and bought an iPhone 12 mini. The information I see online is a bit muddy when it comes to swapping/moving a sim card from an non-iOS 13 iPhone to an iOS 13-having iPhone. I just want to know what I'm in for with the whole process and if it's poss

Hi, I have a pre Paid plan. I want to keep that, but need a new phone. My iPhone 6s has a sim card.  The model phones I am looking at have eSim cards.  Can I keep my pre paid plan? 

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

I reset my bellsouth.net e-mail account password, but when trying to update the password on my iphone 6 and Windows 8 PC using Outlook 2013 the new password is not accepted. I saw some information saying that I may need to create or update my secure mail key but it is not letting me do this even aft

I have a prepaid account. I want to do that. If I buy a phone that has dual sims, do I need to use the eSim or can I just use the sim? 

I applied for a government phone and I'm trying to find a site that distributes Iphones because,well, to put it simply androids and I don't get along very well,lol. Any chance someone knows of a site that administers iphones? It doesn't have to be a newer one or anything.

I filed an insurance claim to cover a damaged iPhone 6. They sent me a refurbished iPhone 6 (I'm not happy), and in a different color. Is there any way to get a new iPhone instead of this referbushed rubish that "insurance" issued me? Thanks

I can connect with callers and people whom I call, but I can't be heard. I have volume turned as high as possible with buttons. Actually they can hear me but well enough to converse. This is an Iphone 6 that was refurbished.

Hello! I received a message that "Your request for device unlock requires additional research to determine eligibility. Please be assured that we are actively working on it."This phone was never on an installment plan, it was purchased in full from the start. What other information could possibly be

I'm trying to unlock my iPhone 6 device with its IMEI, but the website gives me an error message saying "Looks like the IMEI number you entered doesn’t match an AT&T device. Try entering it again. Dial *#06# on your mobile phone to make sure you have the right IMEI."I'm 100% sure that I'm using the

Device Unlock page ,have-d some problem i can't send request. some body help unlock my phone or send request

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

I ordered 2 iPhone 6's -- birthday presents for my 2 kids. Received email from ATT after ordering stating that the expected shipping date was between November 10 and 24. So when it was approaching the 24th I wasn't yet concerned that the phones had not arrived. Headed out of town, fully expecting th

Hello all,  I just received my promotion code in my e-mail (Ordered iphone 6 on 09/13/14, shipped out 09/15/14). And the promo code does not work online for trading in an iPhone 5. If it helps, I got the e-mail from att premier.  Does anyone else have this issue?

I was an AT&T customer for decades up until Sept of 2018 when we switched to Consuumer Cellular (with AT&T SIM)  as we are retiring and will use our phones less. My wife has an iPhone 6 which we bought from AT&T long ago, and I am pretty sure we unlocked it a couple or several years ago when it beca

Corporate Enrollment - AT&T AT&T got back to me and stated that your line is "under Unified billing and cannot be moved at this time. Please have them call consumer care at 800-331-0500 to resolve issue." I try to transfer my line to my company account, I already authorized the transfer wi

Hello, ​I am currently abroad (not in the US) and I'll be here for a few months. I usually do the 35$/month plan, but since I have changed my SIM card I am not using my AT&T one at all, and I don't want to keep paying $35 a month if I'm not using it. I hear that if you suspend your account you still

Hey guys. I recently ordered an iPhone 6 on 9/27 in store. I used one of my family member's upgrade. Just for kicks, I went to check my upgrade eligibility, expecting it to say I'm not eligible since I just upgraded when I ordered a new phone. However, it gives me an error message and says 'We are u

I had a SIM card hack , Att employee changed my pin for a hacker going into Att store  The hacker then got acc to my emails , every pic I took , remember every email !! the hacker then stole 38,000 from me  att Fraud department doesn’t answer phone. Att sends me a email saying yes I

not receiving bellsouth.net email on iphone