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Iphone 6 battery dies very fast

Over the last few months, my iPhone 6's battery has gotten progressively worse and worse. it has nothing to do with apps being open, or the screen brightness, or needing to download new software updates, or anything like that. It got to the point where if it was not on a charger 24/7, it'll die with

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587

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Unlock request still pending after 5 days

I requested to unlock my device 5 days ago and it is still pending. I have spoken to AT&T tech support on 4 separate occasions asking why it has taken so long (the AT&T website states it will take a max of two days) but all they say is someone is working on it, which can't be the case if it has take

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273

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Unlock Iphone 6 was declined for switching to GoPhone

I fully paid for my iPhone 6 several years back and since then have used prepaid service through Net10. After finding out that Gophone offered more data for the same price, I ported over my number to GoPhone. A few days back I submitted an online unlock request form because I will be traveling to It

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199

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Think I just won the shipping lottery!

So I ordered the 6 Plus (128, Gold) on November 26th and was quoted 20-25 days (12/29-1/7) for shipping and I was originally pretty okay with that. I get the email that says about the 12/12-12/19 shipping dates and thought it was pretty bogus. I went to AT&T today and demanded that my order be cance

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330

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No Service on iPhone 6

I just got an iPhone 6 yesterday through the enterprise (I think? It's through a business, I know that much). Called the number on my old phone to activiate my SIM card on my new phone. I was told to shut off my new phone for 5 minutes while the network was activated. I did that and meawhile the net

Questions

763

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Why is there a $25 a month charge on my new iPhone order? I didn't order NEXT!

I just ordered the 6, and did a standard 2 year upgrade, charged 339 for the 64GB plus the ridiculous upgrade fee. Now my order confirmation says Total is 339 but monthly has a $25 charge. If my bill is going to rise a single dollar, I will not be fulfilling this order or upgrade. I have never seen

Questions

410

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Long term California customer of AT&T mobile and home bundle - account cancelled today - Ive had a COVID hardship

I was told CA was protected it would stay - turned off today Due to business shutdown during COVID I, like many were laid off of work. Found a few jobs off and on but Ive been drowning this whole pandemic. Lots of local and government assistance available and I have pending applications that wou

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125

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DO NOT TRUST PHONE ADVISORS

I posted a few months ago about the upgrade program with the 1000 trade in credits where after the new phone was bought and the contracted signed for the 1000 trade in and only given 130 and told when calling in and concerned that was the first 2.5 months credits, to bring told that was the whole tr

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33

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Trade-in value issue

So I took advantage of the iPhone 5 trade in promotion while upgrading to the new iPhone 6. My phone was in excellent condition! So I am obviously expecting $200 which is more than fair. When I received my card, I went online to pay my $237 monthly cellphone bill and the original balance of my "prom

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3.8K

26

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ATT Prepaid: No service

Hello, I just paid my service bill for my iPhone but I have no service whatsoeverThe website simply says "0.00 due now"Can anyone from ATT help me? Thanks!

Questions

136

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Pole in my yard

There’s an AT&T pole in my front yard that has been broken in pieces for two years. We have tried to get this remedied, but with no success. Please advise next steps.

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20

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How much would it cost to fix a broken iPhone 6 screen?

Basically, I got my iPhone 6 on Tuesday My phone carrier is AT&T. Today, on Thursday, two days later, I dropped it and now the screen is cracked. I called Apple and asked them what could I do to fix it. They said that I could bring it in to the Apple Store and get it replaced with a brand new one fo

Questions

49.5K

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Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

923

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Closed

WhatsApp showing on bill

I have noticed that when I use WhatsApp it shows on my call log and shows up on my bill.  I have an iPhone 6plus.  Are there settings that need to be changed?  WhatsApp shows a security message that says chats and calls are secure and end to end encrypted, but if it's showing on the bill it can't be

Questions

56.9K

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Senior citizens need help

We had family members have to move in with us due to job loss and pandemic. Now we have too many cars for driveway and need to expand driveway. An ATT box is sitting right in the way of the planned driveway. Need information regarding size and location of ATT easement. Have checked with city and cou

Questions

28

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iPhone 6 will not connect to ATT NVG589 DSL router after 9.2 upgrade

DO NOT UPGRADE iPHONE 6 TO iOS 9.2 IF YOU HAVE AN AT&T WIRELESS ROUTER Verified the problem is certain iPhone 6's manufactured in 2014 updated with iOS 9.2 (and 9.2.1) and a hardware or software compatibility issue with AT&T issued Arris NVG589 wireless routers. Apparently AT&T is not yet aware of a

Questions

299

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Can no longer access any ATT email account on iPhone 6

Starting this week, when I try to use either the native email app or login directly through web browser to mail.yahoo.com I cannot get connected. When using the browser to access mail.yahoo, I get the following message: "Something's gone wrong Let's try this again.  If you were using an app cl

Questions

120

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unlock iphone non customer

On the device unlock request form, if I click "NO" where it asks if I am a customer, the "next" button grays out. I have a clean IMEI phone that has been out of service for about two years ... it has a damaged screen. ATT doesn't work here in the boonies and I would like to unlock it, get it repaire

Questions

74

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iPhone Error 4014 occured?

Last week, I tried to upgrade my iPhone 6 to the latest version. But there was something wrong. A picture displayed on the screen, showing "The iPhone could not be restored. An unknown error occurred (4014)". I tried to force restart my iPhone, but it didn't help.

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58

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Asurion

Yes my name is Scott Rychorcewicz and I ordered 2 iphone 14 pro Max's 126g and some how there saying I got them in store but I didn't and they got stolen I been fighting this for about almost 6 months know I don't want nothing out of it just my phones and my bill to go to zero instead of almost 2500

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23

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