I have an old ATT iPhone 6s that I have not used for years that I want to get unlocked. I am no longer with ATT. I tried the unlock request but get an email that it can’t be completed because “we’re missing some information “. I tried calling the help number and they weren’t able to do anything sinc

On 12/5/2014 I had to cancel my service with AT&T.  First issue, I ordered an iPhone 6+ over the phone (first & last time ever doing that) and was told my phone would arrive in 3 business days.  I got my shipping information in an email later that day and the dates were between 11/6 - 11/27.  Second

Do I lose my $15.00 per line with the 10GB mobile share value plan when I upgrade to the new iPhone 6 using the next plan?  When I was going through the pre-order it showed that it would go up to $40.00 instead of the $15.00 or will my discount still apply?  I was under the impression that if I was

I have an att iPhone that was under a business account that has since been removed.  It is paid off but it does not recognize that it is an att network iPhone.  I have verified that this is an att iPhone and does work perfectly with an att sim card.  It is a business iPhone from the company evans &

AT&T cannot unlock my paid off phone because they cannot find my wireless account which was closed in 2019. I do have the imei number , passcode and previous account number too. I don’t know how my old AT&T account is not in AT&T database. That sounds weird. Store people asked me

Is att coming up with samsung folding phones on sale or any plans? I love that phone and especially the 5G rather than iPhone

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Currently I am on an iPhone 5 which I preordered on release day in 2012 so i am elligable for an upgrade at this point. I plan on upgrading to a new iPhone 6 or iPhone 6 Plus.  The problem is that since then I have switch my AT&T plan to the Family Share Plan and have been taking adavantage of the o

I am no longer able to add minutes to my son's iphone. I think it's because I let 90 days go by without adding minutes. How can I add minutes, and if I have to get a new SIMS card, will he be able to keep the same phone number?

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Just figured I would start a thread for those to post their delivery dates for the 6 Plus. I ordered the 16 GB variant and right now I have 10/2 - 10/13. I actually got in the pre-orders 15 minutes before they were supposed to go live.

I brought an iPhone intact box which is still inactive but it’s blacklisted by AT&T, What is the solution? Anyone help me please. US Block Status: Reported stolen by AT&T MOBILITYUS Block Date: 16 Nov 2022Blacklist Status: BlacklistedBlacklist Records: 1Blacklisted by:

I would like to buy an iPhone 6, but I don't want to sign a contract. Can I buy a T-mobile $649 one, and use the Pre-paid SIM of At&t on it?

My current phone is incredibly old and I really need a new phone. I have heard that you guys give out free phones and was wondering if you could send me a free one just this one time. I'm desperate and can't afford even a $30 phone at the moment so please help me out. I'm paid $14.03 and hour and on

At the beginning of this year, my iPhone had great reception where I teach at City College of San Francisco. In the same building where I have had exemplary reception for years, I now have NO SERVICE most of the time. Once in awhile I get one bar. I'm in urban San Francisco where you should have ste

11.29.16I have an iPhone 6S running iOS 10.1.0 on AT&T.  Both  Apple and AT&T software are up to date. When I try to listen to visual voice mail by going to the icon in the phone app, I can see there are voice mail messages but when I press to hear the message it goes to the screen like it is going

I ordered a 6 Plus (128, gold) on 11/26 and was given a window of 12/29-1/7 for shipping. A few days ago I received an email from AT&T saying "We appreciate your purchase of the iPhone 6 Plus. Because the color and memory size of the iPhone 6 Plus you purchased is very popular, we have not received

I am planning to place an order for the iPhone 6 using AT&T next. Since I travel internationally, I would like to unlock it in time for a trip early next year. I have had 1 unlock on the account in the past 24 months, and wanted to confirm my understanding that the only condition I need to meet to h

I can’t even remember how long I’ve been an AT&T customer. Moved from state to state but kept my subscription with them. A lot of competitors sending great deals / offers just to switch but i don’t ever bother to look at it coz I'm happy with AT&T. Unfortunately, i think AT&T does not ca